Overall Ratings & Reviews Rasuna Icon

Traveloka (5,577)
Other sources (235)
8.4
Very Good
From 5,577 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.4

Meal

8.2

Location

8.6

Service and Facilites

8.4

People often mention about Rasuna Icon
All
침실 (54)
도심까지의 거리 (53)
친절도 (53)
욕실 (50)
접근성 (43)
객실 공간 (40)
분위기 (38)
WIFI (37)
주변 환경 (35)
호텔 지역 (34)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Rasuna Icon

Number of reviews per page
20
40
Customer reviews
Affrie S. H.
icon-origin-TRAVELOKA
8.2
/10
Reviewed 6 day(s) ago
I stayed at Rasuna Icon for 5 days and overall had a pretty good experience. The location is super convenient — close to Rasuna Said, so getting around Jakarta was easy. Room & Comfort: The room was clean and cozy, with a comfy bed that made it easy to rest after long days. Everything was well‑kept, and I appreciated the modern setup. Facilities & Service: The rooftop restaurant was a nice surprise — good food and a chill vibe with city views. Staff were friendly and helpful, which made the stay feel welcoming. Housekeeping kept things neat every day. Downside: The Wi‑Fi wasn’t reliable during my stay, which was a bit frustrating since I needed it for work and keeping in touch. Also, breakfast could use more variety, especially if you’re staying several days. Overall: For the price and location, Rasuna Icon is a solid option. Comfortable rooms, friendly staff, and easy access to the city. Just be prepared for spotty Wi‑Fi if you’re planning to work online a lot.
Read More
1 people find it helpful
Anny S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Very happy to stay here, fast service, clean room, and the area is very close to the city center.
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Nice place, clean, and warm welcoming staff
Find this review helpful?
Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
6.0
/10
Reviewed 4 week(s) ago
room air conditioning unit was not working well, felt like sandy room ambience might be from ongoing construction renovation within the hotel area
Find this review helpful?
M***d
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
best, murce price. exclusive room model, luxurious and comfortable
Translated by Google Icon
See original
Find this review helpful?
S***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
I was very lucky to get a room with a balcony for less than 500,000 Rupiah. Overall, I was very satisfied when I checked in and immediately entered the room. It was as advertised on the app. There was a small kitchenette with a refrigerator and a sofa in front of the TV. The TV was a smart TV, just choose one, and the Wi-Fi was quite fast. The bathroom wasn't as cramped as the deluxe room. Breakfast was included, although the variety was limited, but it was still very good. I'll definitely come back here again next time.
Read More
Translated by Google Icon
See original
+5
2 people find it helpful
I***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.6
/10
Reviewed 6 week(s) ago
The room was very outdated. However, the hotel is currently undergoing renovations and upgrades. I hope they update the sheets and towels next time. The toilet tank also needs cleaning. The shower seemed clean, and the water was hot. Overall, it wasn't bad; the only issue was the sheets. Breakfast was delicious. And the view from the restaurant was amazing.
Read More
Translated by Google Icon
See original
Find this review helpful?
A***a
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Comfortable but cleanliness needs to be paid more attention.
Translated by Google Icon
See original
Find this review helpful?
N***s
icon-origin-TRAVELOKA
8.7
/10
Reviewed 7 week(s) ago
comfortable and clean but it is difficult to ask for help from reception because there is no telephone,
Translated by Google Icon
See original
2 people find it helpful
Noviana W. S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Thank you, if I go to Jakarta I will definitely stay here again. Absolutely the best.
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
8.3
/10
Reviewed 7 week(s) ago
The lights are flickering, it's relatively dark, the door also has an AC leak so it's a bit damp..
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
7.0
/10
Reviewed 8 week(s) ago
The AC wasn't cold, and when I stayed there were still a lot of renovations going on, and the elevator wasn't finished yet. The AC in the room wasn't cold enough. The food could probably be better in terms of taste... The cleanliness was pretty good...
Translated by Google Icon
See original
Find this review helpful?
Verified Traveler
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
For those staying for a short trip, Rasuna Icon is a good accommodation.
Translated by Google Icon
See original
Find this review helpful?
s***a
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 9 week(s) ago
The Air Condition not function well, its not too cold even already set to 18 degree.
Find this review helpful?
Accommodation's Reply
26 Oct 2025
Dear Mr. S*a, Thank you very much for choosing to stay at Rasuna Icon Jakarta and for writing a positive review regarding the cleanliness of our rooms and facilities. For the comfort and convenience of all our guests, we apologize for the inconvenience. We have completed the repair and replacement of the air conditioners in your rooms. Wishing you good health and happiness. Hengi Lukita, General Manager
Translated by Google Icon
See original
Profile Picture
Wiyanti
icon-origin-TRAVELOKA
8.8
/10
Reviewed 10 week(s) ago
The hotel room is nice in the photo, but when we arrived at the hotel the AC wasn't cold, the room smelled like it had just been painted and the service wasn't really enough, that's all and thank you.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
26 Oct 2025
Dear Mr. Viengti, Thank you for choosing to stay at Rasuna Ikon Hotel Jakarta. We appreciate your positive feedback regarding the cleanliness of our rooms and facilities. We are committed to providing a comfortable stay for all our guests. We are currently undergoing renovations and apologize for any inconvenience this may cause. General Manager Henky Lukita wishes you the best of service and a pleasant stay.
Translated by Google Icon
See original
A***l
icon-origin-TRAVELOKA
5.4
/10
Reviewed 10 week(s) ago
The staff rarely smile, the hotel is dusty and dirty, the towels are worn out and no longer white.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
26 Oct 2025
Dear Mr/Mrs. A*l, Thank you very much for choosing to stay at Rasuna Icon Jakarta and for writing a positive review regarding our consistently clean rooms and facilities for the comfort of all our guests. We apologize for any inconvenience caused. As we are currently undergoing renovations that are nearing completion, we have replaced the towels with new, clean ones. Best wishes and happiness, Henki Lukita, General Manager
Translated by Google Icon
See original
a***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
"A very comfortable and clean hotel! Strategic location, close to the city center and public facilities. The staff is very friendly and helpful. The rooms are spacious and equipped with modern amenities. The breakfast is delicious and varied. The price is very competitive. I was very satisfied with my stay at this hotel and would recommend it to friends and family."
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
26 Oct 2025
Dear A*s, thank you for staying at Rasuna Icon Jakarta and taking the time to leave a positive review about your wonderful experience. We will always keep our rooms and facilities clean for the comfort of all our guests. Providing the best service is our top priority. Thank you. Henky Lukita, General Manager
Translated by Google Icon
See original
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
The hotel is nice, clean, the service is friendly
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
26 Oct 2025
Dear Mr. G*t., Thank you very much for choosing to stay at Rasuna Icon Jakarta and for writing a positive review about your great experience at our hotel. We always maintain the cleanliness of our rooms and facilities for the comfort of all our guests. Quality service for guest satisfaction is our top priority. Best regards, Henki Lukita General Manager
Translated by Google Icon
See original
M***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
The hotel staff is very friendly, the service is also good, comfortable and the food for breakfast is very varied.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
26 Oct 2025
Dear M*a, Thank you very much for choosing to stay at Rasuna Icon Jakarta and enjoying our favorite dishes at Skygarden Restaurant. We sincerely appreciate your positive review about your great experience at our hotel. We will always maintain the cleanliness of our rooms and facilities for the comfort of all our guests. Providing quality service to ensure guest satisfaction is our top priority. We sincerely hope to welcome you back again. Wishing you good health and happiness always. Hengi Lukita, General Manager
Translated by Google Icon
See original
denisa
icon-Staycation
Staycation
icon-origin-TRAVELOKA
5.3
/10
Reviewed 13 week(s) ago
HORRIBLE EXPERIENCE. EARLY MORNING ON SUNDAY THERE WAS RENOVATION WORK AND THE STAFF DIDN'T INFORM US WHEN CHECKING IN. DO YOU THINK PEOPLE WOULD WAKE UP THAT EARLY ON SUNDAY TO HEAR GRADAK GRUDUK???? THE PURPOSE OF PEOPLE STAYING IN A HOTEL IS TO RELAX. THE TV CAN NETFLIX BUT THE SERVER IS ERROR AND YOU HAVE TO ASK THE RECEPTION FOR HELP???? DON'T HOPEFULLY!!!!! I CALLED UNTIL THE PHONE EXPLODED AND THEY WERE NOT PICKED
Read More
Translated by Google Icon
See original
3 people find it helpful
Accommodation's Reply
26 Oct 2025
Dear Ms. Denisa, Thank you very much for choosing to stay at Rasuna Icon Jakarta and for always writing a review about the cleanliness of our rooms and facilities. For the comfort of all our guests, we apologize for any inconvenience caused as the renovation is almost complete. Best regards, Henki Lukita, General Manager
Translated by Google Icon
See original
Number of reviews per page
20
40