Overall Ratings & Reviews Rasuna Icon

Traveloka (5,743)
Other sources (238)
8.4
Very Good
From 5,743 reviews
Provided by travelers on
Cleanliness

8.5

Room Comfort

8.4

Meal

8.2

Location

8.6

Service and Facilites

8.3

People often mention about Rasuna Icon
All
Distance to City Center (76)
Staff Friendliness (76)
Bedroom (76)
Bathroom (69)
Ambiance (63)
Accessibility (59)
Room Space (56)
Surroundings (52)
Hotel Area (50)
Wifi (48)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Rasuna Icon

Number of reviews per page
20
40
Customer reviews
K***a
icon-origin-TRAVELOKA
8.4
/10
Reviewed 4 day(s) ago
Friendly staff, although the pillows are a little musty but it's okay, quite satisfactory
Translated by Google Icon
See original
Find this review helpful?
a***s
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 day(s) ago
The location is very strategic and easily accessible. The breakfast menu is delicious with a wide variety, and the hotel facilities are generally very functional. I will definitely return.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Oct 2026
Dear A*s Member: We are delighted that you chose to stay at Hotel Rasuna Jakarta and that you enjoyed your stay. At our hotel, we strive to maintain cleanliness and hygiene in all our rooms and facilities to ensure a comfortable stay for all our guests. Your satisfaction is our top priority. Thank you. General Manager, Henki Lukita
Translated by Google Icon
See original
R***y
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 day(s) ago
The location is in a busy area, easy to find food at night
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Oct 2026
Dear Ms. R*y, Thank you very much for staying at Rasuna Icon Jakarta and for writing such a positive review about your wonderful experience at our hotel. We will continue to maintain the cleanliness of our rooms and facilities for the comfort of all our guests. Providing quality service to ensure guest satisfaction is our top priority. Sincerely, Hengki Lukita, General Manager
Translated by Google Icon
See original
R***y
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 day(s) ago
I stayed in room 303, it turned out the water heater in the bathroom was not working properly.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Oct 2026
Dear Ms. R*y, Thank you very much for staying at Rasuna Icon Jakarta and for writing a positive review regarding the cleanliness of the room and facilities, ensuring the comfort of all guests. We apologize for any inconvenience caused. We will continue to improve the quality of our service to ensure guest satisfaction. We wish you good health and a happy stay. Hengki Lukita, General Manager
Translated by Google Icon
See original
F***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 day(s) ago
The best, highly recommended. Easy access everywhere 👍🏽
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Oct 2026
Dear Mr./Ms. F*i, Thank you very much for staying at Rasuna Icon Jakarta and for writing such a positive review about your wonderful experience at our hotel. We will continue to maintain the cleanliness of our rooms and facilities for the comfort of all our guests. Providing quality service to ensure guest satisfaction is our top priority. Sincerely, Hengki Lukita, General Manager
Translated by Google Icon
See original
R***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 2 week(s) ago
The room was not quite clean. We had to ask to change rooms. There was a little renovation; I think that's why there was a lot of dust. The second room was much better than the first one. Good location though.
Find this review helpful?
J***a
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 4 week(s) ago
This is my second time staying here, and I'm honestly delighted because it's so well-equipped. There's a refrigerator, a wardrobe, a desk, and a spacious toilet. The view from the room is also beautiful.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Oct 2026
Dear Mr./Ms. J*a, Thank you very much for your stay at Rasuna Hotel Jakarta and for your compliments on your wonderful stay. At our hotel, we are committed to maintaining cleanliness and meticulous attention to detail in all rooms and amenities to ensure every guest has a comfortable and relaxing stay. Your satisfaction is always our top priority. Thank you again. Sincerely, General Manager, Henki Lukita
Translated by Google Icon
See original
D***i
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
Comfortable atmosphere, close to the city center and lots of snacks & also comfortable.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
07 Oct 2026
Dear Mr./Ms. D*i, Thank you very much for staying at Rasuna Icon Jakarta and for writing such a positive review about your wonderful experience at our hotel. We will continue to maintain the cleanliness of our rooms and facilities for the comfort of all our guests. Providing quality service to ensure guest satisfaction is our top priority. Sincerely, Hengki Lukita, General Manager
Translated by Google Icon
See original
V***n
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
Great Roof Cafe, overall it’s value for money.
1 people find it helpful
R***i
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The hotel staff was friendly and helpful. Breakfast was quite tasty, although not a wide selection. Room amenities were quite complete, including a refrigerator and microwave. It's located near the main highway, and access via Transum is easy.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Oct 2026
Dear Ms. R*i, Thank you very much for staying at Rasuna Icon Jakarta and for writing such a positive review about your wonderful experience at our hotel. We will continue to maintain the cleanliness of our rooms and facilities for the comfort of all our guests. Providing quality service to ensure guest satisfaction is our top priority. Sincerely, Hengki Lukita, General Manager
Translated by Google Icon
See original
D***i
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
Overall it's good & comfortable, close to everywhere and lots of snacks around it.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Oct 2026
Dear Mr./Ms. D*i, Thank you very much for staying at Rasuna Icon Jakarta and for writing such a positive review about your wonderful experience at our hotel. We will continue to maintain the cleanliness of our rooms and facilities for the comfort of all our guests. Providing quality service to ensure guest satisfaction is our top priority. Sincerely, Hengki Lukita, General Manager
Translated by Google Icon
See original
I***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
So far it's really worth it... close to minimarkets, laundry... basically easy access to everywhere.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Oct 2026
Dear Ms./Mrs. I*n, Thank you very much for staying at Rasuna Icon Jakarta and for writing such a positive review about your wonderful experience at our hotel. We will continue to maintain the cleanliness of our rooms and facilities for the comfort of all our guests. Providing quality service to ensure guest satisfaction is our top priority. Sincerely, Hengki Lukita, General Manager
Translated by Google Icon
See original
K***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The staff are friendly, the rooms are comfortable, the Wi-Fi and other facilities are good, the location is strategic and affordable, only the bathroom is a little less clean.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
07 Oct 2026
Dear Ms. Kea, Thank you very much for staying at Rasuna Icon Jakarta and for writing such a positive review about your wonderful experience at our hotel. We will continue to maintain the cleanliness of our rooms and facilities for the comfort of all our guests. Providing quality service to ensure guest satisfaction is our top priority. Sincerely, Hengki Lukita, General Manager
Translated by Google Icon
See original
n***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
It's close to Kuningan City Mall, so it's convenient if you want to browse the contents.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
07 Oct 2026
Dear Ms. N*a, Thank you very much for staying at Rasuna Icon Jakarta and for writing such a positive review about your wonderful experience at our hotel. We will continue to maintain the cleanliness of our rooms and facilities for the comfort of all our guests. Providing quality service to ensure guest satisfaction is our top priority. Sincerely, Hengki Lukita, General Manager
Translated by Google Icon
See original
Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The hotel is strategically located, close to malls, ATMs, minimarkets & restaurants.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
07 Oct 2026
Dear Mr./Ms. G*t, Thank you very much for staying at Rasuna Icon Jakarta and for writing such a positive review about your wonderful experience at our hotel. We will continue to maintain the cleanliness of our rooms and facilities for the comfort of all our guests. Providing quality service to ensure guest satisfaction is our top priority. Sincerely, Hengki Lukita
Translated by Google Icon
See original
S***g
icon-Business
Business
icon-origin-TRAVELOKA
8.3
/10
Reviewed 7 week(s) ago
Please improve the friendliness of the staff.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Oct 2026
Dear Mr./Ms. S*g, Thank you very much for your stay at Rasuna Icon Jakarta and for writing a positive review commending the cleanliness of the room and the amenities provided for the comfort of all guests. We apologize for any inconvenience caused. We will continue to improve the quality of our service to ensure all guests are satisfied. We wish you good health and a happy stay. Hengki Lukita, General Manager
Translated by Google Icon
See original
R***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The room is comfortable and feels like home.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
07 Oct 2026
Dear Ms./Mrs. R*t, Thank you very much for staying at Rasuna Icon Jakarta and for writing such a positive review about your wonderful experience at our hotel. We will continue to maintain the cleanliness of our rooms and facilities for the comfort of all our guests. Providing quality service to ensure guest satisfaction is our top priority. Sincerely, Hengki Lukita
Translated by Google Icon
See original
P***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Overall, the room was comfortable and pleasant enough to stay in. However, I feel that the cleaning service still needs improvement. During our stay, the table and trash on the table were usually not cleaned unless we asked first. In fact, the floor was not even mopped. So, it felt like the cleaning room only changed the sheets and made the bed. And for the restaurant where I stayed from the 1st to the 11th, the menu was the same, alternating every two days with the same menu. Hopefully, in the future, it will vary a little. However, I want to give special appreciation to one of the cleaning staff, namely an older man who wears thick glasses. I forgot his name, but he was very thorough and clean when cleaning the room. His cleaning results were far more optimal than the others. Hopefully, in the future, the cleanliness standards and cleaning service can be more consistent, because the room was actually comfortable. Thank you also to the staff who provided the best service. 🙏
Read More
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
07 Oct 2026
Dear Ms./Madam P*i, Thank you very much for your stay at Rasuna Icon Jakarta and for writing such a positive review praising the cleanliness of the rooms and amenities maintained for the comfort of all guests. We apologize for any inconvenience caused. We will continue to improve the quality of our service to ensure all guests are satisfied. We wish you good health and a happy stay. Hengki Lukita, General Manager
Translated by Google Icon
See original
Rajh F.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
The staff is friendly to customers. The place is comfortable.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
07 Oct 2026
Dear Mr. Raj, Thank you very much for staying at Rasuna Icon Hotel Jakarta and for writing such a wonderful review. At our hotel, we strive to maintain the cleanliness and unique character of our rooms and facilities to ensure all guests have a comfortable stay. Your satisfaction is always our top priority. Thank you again, General Manager, Henky Lukita.
Translated by Google Icon
See original
K***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.1
/10
Reviewed 13 week(s) ago
The cupboard in the mini kitchen smells a bit and the towels look old.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
07 Oct 2026
Dear Mr./Ms. K*E, Thank you very much for your stay at Rasuna Icon Jakarta and for writing a positive review. We appreciate your appreciation for the cleanliness of your room and the amenities provided for the comfort of all our guests. We apologize for any inconvenience you may have experienced. We will continue to improve the quality of our service to ensure your satisfaction. We wish you good health and a happy stay. Hengki Lukita, General Manager
Translated by Google Icon
See original
Number of reviews per page
20
40