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Staycation
9.7
/10
Reviewed 4 week(s) ago
Overall okay, it's just that when I was waiting to check-in, there happened to be a lunch event. Because the lobby and restaurant are combined, while waiting in the restaurant area, the FB staff was moving tables/chairs noisily, making me startled, then cleaning up the cutlery like someone who is annoyed, making noise here and there, unlike restaurants in other hotels that are gentle in their cleaning methods. Maybe they were tired because of the limited staff, so they seemed annoyed working alone until they didn't see any guests around.
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Accommodation's Reply
23 Jun 2026
It is with our pleasure that Amaris Mangga Besar Hotel Jakarta welcomes you. We are delighted that you chose Amaris Mangga Besar Hotel as your accommodation during your stay in Jakarta. Thank you for your review and feedback. We apologize for any inconvenience. Your suggestions and comments will help us to provide better service in the future. We are pleased and look forward to welcoming you back again for an even better experience. Sincerely, Amaris Mangga Besar Hotel Jakarta
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