Dear Guest, Thank you for sharing your feedback regarding your stay at Amaroossa Royal Hotel Bogor. We sincerely apologize for the inconvenience you experienced with the parking area and for the condition of the hotel not meeting your expectations. Your comments are very important to us and have been shared with our management team as part of our ongoing efforts to improve our facilities and overall guest experience. Thank you for your valuable feedback. We hope to have the opportunity to welcome you back and provide you with a much better stay in the future. Warm regards, Amaroossa Royal Hotel Bogor

Dear Mr/Mrs Dimas G. B, Thank you for taking the time to share your feedback following your stay at Amaroossa Royal Hotel Bogor. We are pleased to know that you found our staff friendly and welcoming. Your kind appreciation means a lot to our team. At the same time, we sincerely apologize for the inconvenience you experienced with the hot water in your bathroom, as well as the delays in refilling the breakfast menu and dining utensils. Your feedback has been shared with our Engineering and Food & Beverage teams so that we can improve our facilities and service quality to ensure a better experience for all our guests. Thank you once again for your valuable comments. We truly appreciate your feedback and hope to have the opportunity to welcome you back with an improved experience in the future. Warm regards, Amaroossa Royal Hotel Bogor

Dear Mr/Mrs Bong , Thank you for taking the time to share your experience at Amaroossa Royal Hotel Bogor. We are delighted to hear that you enjoyed our strategic location, with easy access to Bogor Botanical Gardens, Botani Square, and many nearby culinary destinations. We truly appreciate your positive comments. We also sincerely apologize for the inconvenience you experienced regarding the room condition, especially the bathroom exhaust fan. Your feedback is very valuable to us and has been shared with our Engineering team for immediate inspection and improvement. We are continuously working to upgrade our facilities to provide a more comfortable stay for all our guests. Thank you once again for your constructive feedback. We hope to have the pleasure of welcoming you back and providing you with an even better experience in the future. Warm regards, Amaroossa Royal Hotel Bogor

Dear Valued Guest, Thank you for your review. We apologize for the inconvenience caused by the malfunctioning bathroom door and the dirty bathroom floor during your stay. We have forwarded this feedback to the relevant team to immediately address and improve the cleanliness and quality of our rooms and facilities in the future. Sincerely, Amarusa Royal Hotel Bogor

Dear Guest , Thank you for taking the time to share your experience at Amaroossa Royal Hotel Bogor. We are pleased to hear that you appreciated our strategic location, the cleanliness of the hotel, and the helpful service provided by our staff. Your kind words are truly appreciated. We also sincerely thank you for your valuable feedback regarding our breakfast selection. We apologize that some of the menu items did not meet your expectations. Your comments have been shared with our culinary team as part of our continuous efforts to improve the variety, presentation, and quality of our breakfast offerings. Thank you once again for your feedback. We hope to have the opportunity to welcome you back and provide you with an even better experience in the future. Warm regards, Amaroossa Royal Hotel Bogor

Dear Ms./Mrs. Puspita Sari K.W., Thank you for your review. We are glad you enjoyed your stay. We apologize for the issues with the elevator, the condition of the swimming pool, and the insufficient supply of towels at the time. We have noted your feedback and will take action to address these issues. Thank you, and we hope to welcome you back in the future. Sincerely, Amarusa Royal Hotel Bogor

Dear Guest, thank you for your valuable comments and feedback. We are delighted to hear that you were satisfied with the classic and elegant design of the guest room. We apologize for the unsatisfactory cleanliness of the pool area during your stay. We will reflect your suggestion to place ashtrays in the smoking area and work to improve the cleanliness and comfort of the pool area in the future. Thank you. Sincerely, Amarusa Royal Bogor Hotel

Dear Valued Guest, Thank you for your review. We are delighted that you enjoyed the vintage atmosphere of our hotel and found your stay comfortable. We hope to welcome you back again soon. Sincerely, Amarusa Royal Hotel Bogor

Dear Valued Guest, Thank you for your review. We apologize for the inconvenience you experienced with the elevator and the air conditioning in your room. We greatly appreciate your feedback and will take it into consideration to improve our facilities and comfort for all our guests in the future. Sincerely, Amarusa Royal Hotel Bogor

Dear Valued Guest, Thank you for your feedback. We apologize that the condition of your room did not meet your expectations, particularly regarding the cleanliness of the linens, carpets, and bathroom. We have forwarded this feedback to the relevant team for immediate action and will incorporate it into our evaluations to improve the cleanliness and comfort of our rooms in the future. Sincerely, Amarusa Royal Hotel Bogor

Dear Valued Guest, Thank you for choosing our hotel and for your review. We are delighted to hear that you enjoyed your stay. We apologize for the air conditioning issue you experienced during your stay. We have forwarded this feedback to the relevant team for immediate action and will take it into consideration for future improvements. Sincerely, Amarusa Royal Hotel Bogor

Dear Valued Guest, Thank you for your review and compliments. We are delighted to know that our facilities and services provided you with comfort during your stay. We are committed to maintaining the quality of our services and facilities to ensure that all guests enjoy a comfortable and memorable stay. Thank you for your trust, and we hope to welcome you back again in the future. Sincerely, Amarusa Royal Hotel Bogor

Dear Valued Guest, Thank you for your review. We apologize for any inconvenience you experienced regarding the cleanliness of your room, facilities, service, and food quality during your stay. Your feedback is very important to us, and our team has taken it into consideration and evaluated it for future improvements. We hope to provide you with an even better stay on your next visit. Sincerely, Amarusa Royal Hotel Bogor

Dear Valued Guest, Thank you for your review. We are delighted to hear that our hotel's excellent location contributed to your convenience during your stay. We are very glad you enjoyed your stay with us. Thank you for your trust, and we hope to welcome you back again in the future. Sincerely, Amarusa Royal Hotel Bogor

Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you felt comfortable during your stay and enjoyed the atmosphere. Your compliments on the friendly service of our team are very meaningful and will encourage all staff to continue striving for the best service. Thank you for your feedback and we hope to welcome you back again in the future. Sincerely, Amarusa Royal Hotel Bogor

Dear Valued Guest, Thank you for your feedback. We apologize for any inconvenience you experienced during your stay. Your comments regarding the cleanliness of the room, the comfort of the amenities, and the condition of the equipment in the room are of utmost importance to us. We have forwarded your feedback to the relevant team for immediate and comprehensive assessment, improvement, and correction to ensure that the comfort standards we provide meet your expectations. We greatly appreciate your attention to this feedback, as it is crucial to our evaluation and will help us further improve the quality of our services and facilities in the future. We look forward to welcoming you back for an even better stay. Sincerely, Amarusa Royal Hotel Bogor

Dear Valued Guest, Thank you for taking the time to share your experience. We apologize for any inconvenience caused by the condition of your room upon arrival. Your feedback regarding cleanliness, the condition of the amenities, and the location of your room is taken very seriously and has been forwarded to the relevant team for evaluation and improvement, including necessary maintenance and replacement of amenities. We apologize for the inconvenience caused by the room change. We are glad that our team was able to assist and resolve the issue quickly at that time. Thank you for your understanding, and we hope to provide you with a better stay on your next visit. Sincerely, Amarusa Royal Hotel Bogor