HARRIS Hotel Sentul City Bogor

Explore HARRIS Hotel Sentul City Bogor
8.6
Very Good
From 5,326 reviews
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Cleanliness

8.7

Room Comfort

8.7

Meal

8.3

Location

8.6

Service and Facilites

8.7

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Staff Friendliness (97)
Family Friendly (95)
Bedroom (94)
Accessibility (90)
Hotel Area (77)
Ambiance (75)
Activity Option (74)
Room Space (72)
Bathroom (72)
Variety (72)
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Traveler Reviews HARRIS Hotel Sentul City Bogor

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Customer reviews
I***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 day(s) ago
The service of the Harris Centul Hotel employees is satisfactory.
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Accommodation's Reply
04 Oct 2026
Dear Valued Guest, Thank you for taking the time to share your stay with us! We are delighted to hear that you were satisfied with the service from the entire team at Harris Sentul City Bogor. Your compliments motivate us to continue providing friendly and excellent service to all our guests. We hope to welcome you back again. Sincerely, Harris Sentul City Bogor
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m***d
icon-origin-TRAVELOKA
6.9
/10
Reviewed 3 week(s) ago
When we arrived, the door to our room was difficult to close. It was already late at night, so they said they'd fix it tomorrow, but it never happened. There were also a lot of mosquitoes at the beginning, so the staff sprayed them with some kind of spray, but thankfully, they were gone. The room wasn't soundproof, and my son couldn't sleep. He said he could hear people coming from the front door through the hallway. The room also had a wall that had been renovated or something, but it wasn't finished, which just made it look unsightly. The plus side is that there are lots of places for family hangouts, the staff is friendly, and the location is close to various cafes and tourist attractions.
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Accommodation's Reply
21 Sep 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying with us. We are delighted to hear that you enjoyed our family-friendly facilities, the friendliness of our staff, and the excellent location of the hotel. We also appreciate your feedback regarding the condition of the room, the noise from the hallway, and the comfort during your stay. This feedback will be taken into consideration for future improvements. We hope to welcome you and your family back to Harris Sentul City Hotel Bogor again. Sincerely, Nungki Diyah Kusumawardani, General Manager
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Ninuk A. B.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The staff were all very friendly, and the breakfast was varied and delicious. There were plenty of kids' activities to choose from and the area was very spacious. Overall, I really enjoyed my staycation at this hotel 👍🏻
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+3
1 people find it helpful
Accommodation's Reply
21 Aug 2026
Dear Mr. Ninuk A.B., Thank you for sharing your experience with us. We are delighted to hear that you felt comfortable during your stay, and we are pleased to know that the hotel's family- and child-friendly atmosphere added to your comfort during your visit. Your positive review encourages our team to continue striving to provide every guest with a pleasant stay. We hope to welcome you back again soon. Sincerely, Harris. Dear Ms. Nungki Diyah Kusumavardani, General Manager
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Randy
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.9
/10
Reviewed 9 week(s) ago
My stay was very memorable, especially due to the hotel's strategic location near the city center and easy access to everything. The staff was very friendly and helpful, and check-in and check-out were quick and smooth. I also had the chance to try the food at the hotel restaurant, which was delicious and satisfying. However, there are a few things that could be improved, such as the cleanliness of the room and bathroom, and the room's soundproofing, which was still lacking, allowing for some outside noise. Overall, I still enjoyed my stay here and this hotel is worth recommending.
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Accommodation's Reply
09 Aug 2026
Dear Randy, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed the excellent location, friendly staff, quick check-in and check-out process, and the food at our restaurant. We also greatly appreciate your feedback regarding the cleanliness of the room and bathroom, as well as the soundproofing of the room. This is something we prioritize and will forward to the relevant team to assess and improve guest comfort. Thank you for your compliments and suggestions. We hope to welcome you back again and provide you with an even more comfortable stay on your next visit. Sincerely, HARRIS, Nungki Dyah ke, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The hotel staff is friendly, drinks can be taken outside the room, children's facilities are complete.
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Accommodation's Reply
09 Aug 2026
Dear Valued Guest, Thank you for taking the time to share your experience with us. We are delighted to know that you appreciated our friendly staff, convenient beverage facilities, and the variety of facilities available for children. Your positive feedback is truly appreciated and motivates our team to continue creating a comfortable and enjoyable experience for every guest. We look forward to welcoming you back to HARRIS Sentul City Bogor for another pleasant stay. HARRIS-ly Yours, Nungki Dyah K. General Manager
M***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Overall, it's okay, good. I've already given a review before.
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1 people find it helpful
Accommodation's Reply
29 Jul 2026
Dear Valued Guest, Thank you for taking the time to write such a positive review. We are delighted to hear that you enjoyed the comfort of our hotel. We hope that this memorable experience will encourage you to return to Harris Sentul City Bogor. Your compliments motivate us to continue providing the best possible service to all our guests. We look forward to welcoming you back to Harris Sentul City Bogor again. Sincerely, Nungki Diyah Kusumavardani, General Manager
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M***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
Overall, it's good, okay in every way. A few suggestions, though: in the bathroom, if possible, change the faucet to have two outlets, not just the shower, as it's used for ablutions. And in the bathroom, add hangers. That's all.
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Accommodation's Reply
30 Jul 2026
Dear Valued Guest, Thank you for taking the time to review your stay at Harris Sentul City Hotel Bogor. We are delighted that you had an overall positive experience with your stay, and we especially appreciate your feedback regarding the bathroom faucets. We greatly value the functionality of the faucets, and we will take this suggestion into consideration to further improve our services. Such feedback is crucial for enhancing guest comfort, and we hope you will have the opportunity to stay with us again in the future. Sincerely, General Manager
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Rezeki R. A.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
Everything is gooddddddsssssssssss
1 people find it helpful
Accommodation's Reply
29 Jul 2026
Dear Ms. Rezeki R.A., Thank you for taking the time to write such a wonderful review. We are delighted to hear that you enjoyed the comfort of our hotel. We hope this positive experience will encourage you to return to Harris Sentul City Bogor. Your compliments motivate us to continue providing the best service to all our guests. We look forward to welcoming you back to Harris Sentul City Bogor again. Sincerely, Nungki Diyah Kusumavardani, General Manager
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Yanti C.
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Leisure
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9.4
/10
Reviewed 10 week(s) ago
The pool was clean and pleasant, and the rooms were also clean. There was a water dispenser in the hallway, easy access, and the kids could play on the lawn and ride their bikes safely. It was a memorable staycation.
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Accommodation's Reply
30 Jul 2026
Dear Mr. Yanti See, Thank you for taking the time to share your stay with us. We are delighted to hear that you enjoyed our pool and recreation areas. Your memorable vacation is a compliment to the entire team. We appreciate your support and hope to welcome you back to Harris Sentul City Bogor soon for another memorable stay. Sincerely, HARRIS, Nungki Diyah Kusumawardani, General Manager
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A***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
It was a great stay at Harris Hotel Sentul.
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Accommodation's Reply
29 Jul 2026
Dear Valued Guest, Thank you for taking the time to write such a positive review. We are delighted to hear that you enjoyed the comfort of our hotel. We hope that this memorable experience will encourage you to return to Harris Sentul City Hotel Bogor. Your compliments motivate us to continue providing the best possible service to all our guests. We look forward to welcoming you back to Harris Sentul City Hotel Bogor again. Sincerely, Nungki Diyah Kusumavardani, General Manager
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Paul H. S.
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8.2
/10
Reviewed 11 week(s) ago
Comfortable and clean hotel. Thank you.
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Accommodation's Reply
20 Jul 2026
Dear Mr. Paul H. S., Thank you for taking the time to share your wonderful feedback. We are delighted to know that you found our hotel comfortable and clean. Your kind words mean a great deal to us and motivate our team to continue delivering memorable experiences for every guest. We sincerely appreciate your support and look forward to welcoming you back to HARRIS Sentul City Bogor for another enjoyable stay. For the best available rates and exclusive member benefits, be sure to book directly through https://www.discoverasr.com/en/harris/indonesia/harris-hotel-sentul-city-bogor. HARRISly Yours, Nungki Dyah Kusumawardani General Manager
J***N
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
Overall, I am quite satisfied with the facilities and services provided.
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1 people find it helpful
Accommodation's Reply
22 Jul 2026
Dear Valued Guest, Thank you for taking the time to write such a positive review. We are delighted to hear that you enjoyed the comfort of our hotel. We hope that this memorable experience will encourage you to return to Harris Sentul City Bogor. Your compliments motivate us to continue providing the best possible service to all our guests. We look forward to welcoming you back to Harris Sentul City Bogor again. Sincerely, Nungki Diyah Kusumavardani, General Manager
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H***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The hotel staff are friendly and helpful.
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Accommodation's Reply
20 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your stay with us. We are delighted to hear that you were satisfied with the hospitality and service from our staff. Your positive review encourages our entire team to continue striving to provide memorable stays for all our guests. We greatly appreciate your support and hope to welcome you back to Harris Sentul City Bogor again for another equally impressive stay. Sincerely, Nungki Diyah Kusumawardani, General Manager
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Verified Traveler
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The service and staff are friendly, the rooms are clean and spacious, and the sofa and bolsters make it stand out from the average hotel. The breakfast menu is varied, with plenty of choices, and quite tasty. Can't wait to have another staycation here.
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Accommodation's Reply
20 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying with us. We are delighted that you enjoyed the hospitality and service of our staff and felt comfortable in your clean and spacious room, as well as the amenities that made your stay even more meaningful. We are also pleased to hear that you enjoyed the varied breakfast menu we prepared. It is a joy for the entire team to know that you look forward to staying with us again. We greatly appreciate your support and hope to welcome you back to Harris Sentul City Bogor for another memorable stay. Sincerely, Nungki Diyah Kusumawardani, General Manager
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D***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
There are many children's play areas, the swimming pool is also large and available for small children.
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Accommodation's Reply
20 Jul 2026
Dear Valued Guest, Thank you for taking the time to share your stay with us. We are delighted to hear that you and your family enjoyed our diverse children's play areas and our spacious, child-friendly pool. Your positive feedback motivates our entire team to continue striving to provide memorable experiences for all guests and their families. We greatly appreciate your support and hope to welcome you back to Harris Sentul City Bogor soon for another equally enjoyable stay. Sincerely, HARRIS, Nungki Diyah Kusumawardani, General Manager
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Tanjung A. L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Lots of fun activities for kids.
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Accommodation's Reply
12 Jul 2026
Dear Mr./Ms. Tanjung A.L., Thank you for your excellent rating and for taking the time to share your experience with us. We are delighted to hear that you enjoyed the activities we provided for the children. Your positive review encourages our entire team to continue striving to provide memorable stays for all guests and families. We greatly appreciate your support and hope to welcome you back to Harris Sentul City Bogor for another memorable stay. Sincerely, Nungki Diah K., General Manager
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Annisa Z.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Accommodation suitable for family vacations.
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Accommodation's Reply
12 Jul 2026
Dear Annisa C., Thank you for your excellent rating and for taking the time to share your experience with us. We are delighted to hear that you found Harris Sentul City Bogor a wonderful place to relax with your family. Your positive review encourages our entire team to continue striving to provide memorable experiences for all our guests. We greatly appreciate your support and hope to welcome you and your family back to Harris Sentul City Bogor for another memorable stay. Sincerely, HARRIS. Thank you, Nungki Diyah, General Manager
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A***g
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
The hotel is very comfortable and strategic.
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Accommodation's Reply
03 Jul 2026
Dear Valued Guest, Thank you for taking the time to write such a positive review. We are delighted to hear that you enjoyed the comfortable space and excellent location of our hotel. We hope that this memorable experience will encourage you to return to Harris Sentul City Hotel Bogor. Your compliments motivate us to continue providing the best possible service to all our guests. We look forward to welcoming you back to Harris Sentul City Hotel Bogor again. Sincerely, Nungki Diyah, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
The rooms are clean and spacious, the environment is spacious, and the breakfast has a lot of variety.
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Accommodation's Reply
02 Jul 2026
Dear Valued Guest, Thank you for taking the time to write such a positive review. We are delighted to hear that you were impressed with the cleanliness of the rooms, the spacious grounds of the hotel, and the varied breakfast options we provided. We hope that this positive experience will encourage you to return to Harris Sentul City Bogor again. Your compliments motivate us to continue providing the best possible service to all our guests. We look forward to welcoming you back to Harris Sentul City Bogor once more. Sincerely, Nungki Diyah, General Manager
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Hanny K.
icon-Business
Business
icon-origin-TRAVELOKA
6.1
/10
Reviewed 14 week(s) ago
The room flooded because the AC leaked and was not replaced in another room.
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Accommodation's Reply
02 Jul 2026
Dear Honey, Thank you for sharing your experience with us. We apologize for the inconvenience you experienced regarding the air conditioning in your room and for the fact that your experience did not meet your expectations. Your feedback is very important to us, and we have taken it into consideration with the relevant teams to ensure we continuously improve our services and room quality. We hope to have the opportunity to welcome you back again and provide you with an even better stay. Sincerely, Nungki Diyah Kusumawardani, General Manager
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Number of reviews per page
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