8.6
Very Good
From 4,165 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.7

Meal

8.5

Location

8.7

Service and Facilites

8.7

People often mention about HARRIS Hotel Sentul City Bogor
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Staff Friendliness (53)
Accessibility (51)
Bedroom (51)
Hotel Area (45)
Ambiance (44)
Room Space (44)
Family Friendly (42)
Taste (40)
Wifi (39)
Activity Option (39)
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Traveler Reviews HARRIS Hotel Sentul City Bogor

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Customer reviews
D***k
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 day(s) ago
The hotel staff service is very friendly, the facilities are complete, everything is ok, but the AC in the room I used was not cold enough, maybe it was dirty and had not been cleaned.
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Accommodation's Reply
27 Aug 2025
Dear Mr./Ms. D*ke, Warm greetings from Harris Sentul City Bogor. Thank you very much for your positive review! We are delighted to hear that you enjoyed your stay at our hotel. We always strive to provide the best service to our guests, and your review is a great motivation for us to continue improving the quality of our services. We look forward to welcoming you back to Harris Sentul City Bogor in the near future. Harris-ly Yours, Iwan Supriyatna. General Manager
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D***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 day(s) ago
Clean and comfortable place, friendly service.
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Accommodation's Reply
27 Aug 2025
Dear Mr./Ms. D*y, Warm greetings from Harris Sentul City Bogor. Thank you very much for your positive review! We are delighted to hear that you enjoyed your stay at our hotel. We always strive to provide the best service to our guests, and your review is a great motivation for us to continue improving the quality of our services. We look forward to welcoming you back to Harris Sentul City Bogor in the near future. Harris-ly Yours, Iwan Supriyatna. General Manager
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S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 day(s) ago
The hotel is clean and the staff are friendly.
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Accommodation's Reply
27 Aug 2025
Dear Valued Guest Mr./s. S***a, Cheerful greeting from Harris Sentul City Bogor... Thank you for your review and we are hoping that your stay with us was a very memorable one. Come back soon please, we can't wait to see you again soon…from all of us here! HARRISly yours, Iwan Supriyatna – General Manager
Ananda R. A.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
Hotel Harris has always been my go-to choice whenever I have a business trip to the Bogor area, as well as for family staycations. From its strategic location, wide variety of delicious food options, and spacious rooms (larger than most hotels in its class), to the beautiful swimming pool, complete and enjoyable outbound and play facilities, and the warm hospitality of the staff — everything keeps me and my family coming back, even though there are plenty of other options in Bogor and the surrounding area. One small suggestion would be to improve the gym facilities, as they are relatively small and less equipped compared to other hotels. That said, Hotel Harris Sentul remains highly recommended for both business stays and family getaways. Keep up the great work!
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Accommodation's Reply
15 Aug 2025
Dear Valued Guest Mr/s. Ananda R. A., Warmest greetings from HARRIS Hotel Sentul City Bogor... Thank you very much for your continuous trust in HARRIS Hotel Sentul City Bogor as your preferred choice for both business trips and family staycations. We are truly delighted to know that you enjoy our strategic location, variety of food, spacious rooms, swimming pool, outbound and play facilities, as well as the warm hospitality from our team. Your kind words mean a lot to us, and your constructive feedback regarding our gym facilities is highly appreciated. We will certainly review and explore ways to enhance our fitness area so it can better meet the needs of our valued guests like you. It is always a pleasure to welcome you and your family back, and we look forward to creating more memorable moments with you in the future. Harris-ly Yours, Iwan Supriyatna General Manager
Ella H.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
Just for transit and overnight because there was a running activity, I had time to order dinner in the room, the taste was delicious and the portion was big.
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Accommodation's Reply
07 Aug 2025
Dear Ms. Ella H., Warmest greetings from Harris Sentul City Bogor. Thank you very much for your positive review! We are delighted to hear that you enjoyed your stay at our hotel. We always strive to provide the best service to our guests, and your review is a great motivation for us to continue improving the quality of our services. We look forward to welcoming you back to Harris Sentul City Bogor in the near future. Harris-ly Yours, Iwan Supriyatna. General Manager
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Rodiah A.
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
It was a pleasure to spend the night here. Next time I'll come here again.
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Accommodation's Reply
04 Aug 2025
Dear Mrs. Rodiah A., Warmest greetings from Harris Sentul City Bogor. Thank you very much for your positive review! We are delighted to hear that you enjoyed your stay at our hotel. We always strive to provide the best service to our guests, and your review is a great motivation for us to continue improving the quality of our services. We look forward to welcoming you back to Harris Sentul City Bogor in the near future. Harris-ly Yours, Iwan Supriyatna. General Manager
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Farah D.
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8.5
/10
Reviewed 4 week(s) ago
The hotel is very suitable for children. There are many activities for children and the breakfast menu is also varied.
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Accommodation's Reply
04 Aug 2025
Dear Ms. Farah D., Warmest greetings from Harris Sentul City Bogor. Thank you very much for your positive review! We are delighted to hear that you enjoyed your stay at our hotel. We always strive to provide the best service to our guests, and your review is a great motivation for us to continue improving the quality of our services. We look forward to welcoming you back to Harris Sentul City Bogor in the near future. Harris-ly Yours, Iwan Supriyatna. General Manager
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I***a
icon-Transit
Transit
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
It happened that there was an event at SICC so it was just a short walk away and I had often stayed here before so it was comfortable.
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Accommodation's Reply
29 Jul 2025
Dear Mr./Ms. I*a, Warm greetings from Harris Sentul City Bogor. Thank you very much for your positive review! We are delighted to hear that you enjoyed your stay at our hotel. We always strive to provide the best service to our guests, and your review is a great motivation for us to continue improving the quality of our services. We look forward to welcoming you back to Harris Sentul City Bogor in the near future. Harris-ly Yours, Iwan Supriyatna. General Manager
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e***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 5 week(s) ago
It's fun, the service is satisfying.
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Accommodation's Reply
25 Jul 2025
Dear Mr./Ms. e*i, Warm greetings from Harris Sentul City Bogor. Thank you very much for your positive review! We are delighted to hear that you enjoyed your stay at our hotel. We always strive to provide the best service to our guests, and your review is a great motivation for us to continue improving the quality of our services. We look forward to welcoming you back to Harris Sentul City Bogor in the near future. Harris-ly Yours, Iwan Supriyatna. General Manager
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B***u
icon-origin-TRAVELOKA
8.7
/10
Reviewed 5 week(s) ago
A Strategic Choice for Events in Sentul: HARRIS Hotel Sentul City Bogor 📍Sentul City, Bogor – Indonesia Rating: ⭐⭐⭐ Some time ago, I stayed at HARRIS Hotel Sentul City for an event at the Sentul International Convention Center (SICC). The hotel's location is truly strategic — it's only about a 5-minute drive to the venue, making it incredibly convenient for event needs. The rooms themselves are comfortable and clean, perfect for short stays. The hotel's atmosphere is also bright and relaxed, as is HARRIS's signature concept — welcoming both families and business guests. 🚗 Access to the Location About 45–60 minutes from Jakarta via the Jagorawi toll road 5 minutes to SICC Also close to AEON Mall Sentul and JungleLand for family entertainment 🛒 What Makes It Convenient Ideal location for those with activities in Sentul Breakfast is quite varied and delicious, with local and international options The lobby area is quite spacious, with a semi-open outdoor area for relaxing 🛏️ Facilities & Atmosphere The rooms are quite spacious, the beds are comfortable, and the air conditioning is cool The food in the restaurant is a plus — especially at breakfast. However, there are a few things that I think could be improved: The door handle feels a bit loose. The elevator feels a bit old, which was a bit worrying, although it still works well. I understand it might have been under maintenance at the time, so hopefully it will improve in the future. 🗺️ Nearby Tourist Attractions SICC – 5 minutes JungleLand – 10 minutes AEON Mall Sentul – 15 minutes Sentul Cultural Park – perfect for coffee and an afternoon stroll ✨ Conclusion For those of you visiting Sentul for an event or meeting, HARRIS Hotel is perfect because of its super strategic location. While there are a few minor issues with the facilities, the stay was still quite enjoyable — especially the delicious breakfast! Tips: Book well in advance for big events. Ask for a room overlooking the garden for a quieter experience. Don't skip breakfast; it's totally worth it.
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Accommodation's Reply
25 Jul 2025
Dear Mr./Ms. B*u, Warm greetings from Harris Sentul City Bogor. Thank you very much for your positive review! We are delighted to hear that you enjoyed your stay at our hotel. We always strive to provide the best service to our guests, and your review is a great motivation for us to continue improving the quality of our services. We look forward to welcoming you back to Harris Sentul City Bogor in the near future. Harris-ly Yours, Iwan Supriyatna. General Manager
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F***y
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Ok for family vacation, comfortable
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2 people find it helpful
Accommodation's Reply
25 Jul 2025
Dear Mr./Ms. F*y, Warm greetings from Harris Sentul City Bogor. Thank you very much for your positive review! We are delighted to hear that you enjoyed your stay at our hotel. We always strive to provide the best service to our guests, and your review is a great motivation for us to continue improving the quality of our services. We look forward to welcoming you back to Harris Sentul City Bogor in the near future. Harris-ly Yours, Iwan Supriyatna. General Manager
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M***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
The staff wont help to bring my stuff that I order online, and the there were stains on bed sheet, it's like old sheet
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Accommodation's Reply
29 Jul 2025
Dear Valued Guest Mr/s. M**a, Thank you for staying with us and for sharing your feedback. We sincerely apologize for the inconvenience you experienced regarding the linen condition and staff assistance. Your comments have been shared with our housekeeping and front office team to ensure proper follow-up and improvement. We appreciate your valuable input and hope to have the opportunity to welcome you again for a much better stay. Harris-ly Yours, Iwan Supriyatna General Manager
R***o
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
Great, you didn't choose the wrong hotel 👍👍
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1 people find it helpful
Accommodation's Reply
25 Jul 2025
Dear Mr./Ms. R*o, Warm greetings from Harris Sentul City Bogor. Thank you very much for your positive review! We are delighted to hear that you enjoyed your stay at our hotel. We always strive to provide the best service to our guests, and your review is a great motivation for us to continue improving the quality of our services. We look forward to welcoming you back to Harris Sentul City Bogor in the near future. Harris-ly Yours, Iwan Supriyatna. General Manager
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Stephani J.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Stayed at HARRIS Hotel Sentul because there was an event at SICC, and this was a great choice! The location is literally just across the street, super practical and saves time. The room is clean, comfortable, and the staff is also friendly. The facilities are okay, the atmosphere is calm, very suitable for resting after the event. The breakfast is delicious and complete too. Overall very satisfied, highly recommended if there is an event at SICC! 🍊🏨✨
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1 people find it helpful
Accommodation's Reply
25 Jul 2025
Dear Ms. Stephani J., Warmest greetings from Harris Sentul City Bogor. Thank you very much for your positive review! We are delighted to hear that you enjoyed your stay at our hotel. We always strive to provide the best service to our guests, and your review is a great motivation for us to continue improving the quality of our services. We look forward to welcoming you back to Harris Sentul City Bogor in the near future. Harris-ly Yours, Iwan Supriyatna. General Manager
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C***S
icon-Business
Business
icon-origin-TRAVELOKA
8.4
/10
Reviewed 7 week(s) ago
the towels are already brownish and it's time to change them, there's no mat in the bathroom. There are also lots of spots on the sandals
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Accommodation's Reply
29 Jul 2025
Dear Mr./Ms. C*S, Warm greetings from Harris Sentul City Bogor. Thank you for staying with us and taking the time to leave a review. We apologize for any inconvenience you experienced regarding the condition of the towels, the lack of a bath mat, and the worn-out sandals. Your feedback is very important to us and we will immediately follow up with the housekeeping team to further improve the quality of the room facilities in the future. We look forward to welcoming you back with an even better experience. Harris-ly Yours, Iwan Supriyatna. General Manager
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V***y
icon-origin-TRAVELOKA
8.2
/10
Reviewed 8 week(s) ago
For all, it's okay, but for future input, Harris Management should think about changing the room interior, also the variety of food at breakfast. The chef should be better at cooking it.
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Accommodation's Reply
03 Jul 2025
Dear Mr./Mrs. V*y, Warm greetings from Harris Sentul City Bogor. Thank you very much for your review and feedback. We are very pleased to know that you were overall satisfied during your stay at Harris Sentul City Bogor. Your feedback regarding the room interior and the variety and taste of the food at breakfast is highly appreciated. We will forward this to our Management and F&B teams as material for future evaluation and development. We always strive to provide a better stay experience for our guests. We hope to welcome you back on your next visit with even better service. Harris-ly Yours, Iwan Supriyatna. General Manager
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Wenni H.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.4
/10
Reviewed 8 week(s) ago
food for breakfast is very little
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Accommodation's Reply
03 Jul 2025
Dear Respected Mrs. Wenni H., Warm greetings from Harris Sentul City Bogor. Thank you for your review and for choosing Harris Sentul City Bogor as your place to stay. We apologize for the unpleasant experience you had, especially regarding the breakfast which was not in accordance with expectations, both in terms of taste and variety. We greatly appreciate your feedback, and this will be our concern to improve the quality and add variety to the menu to be more in line with the standards of a four-star hotel. We hope to welcome you back with a more satisfying experience in the future. Harris-ly Yours, Iwan Supriyatna. General Manager
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Fajar O.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
Long weekend and hotel full booked but the staff very helpful.
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Accommodation's Reply
03 Jul 2025
Dear Mr. Fajar O., Warm greetings from Harris Sentul City Bogor. Thank you very much for your positive review! We are glad to hear that you enjoyed your stay at our hotel. We always strive to provide the best service to our guests, and your review is a great motivation for us to continue to improve the quality of our services. We look forward to welcoming you back to Harris Sentul City Bogor in the near future. Harris-ly Yours, Iwan Supriyatna. General Manager
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Liza D.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
Requests are fulfilled, service is friendly, lots of cool activities
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Accommodation's Reply
30 Jun 2025
Dear Ms. Liza D., Warm greetings from Harris Sentul City Bogor. Thank you very much for your positive review! We are glad to hear that you enjoyed your stay at our hotel. We always strive to provide the best service to our guests, and your review is a great motivation for us to continue to improve the quality of our services. We look forward to welcoming you back to Harris Sentul City Bogor in the near future. Harris-ly Yours, Iwan Supriyatna. General Manager
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M***a
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Nice hotel for staycation and business around Sentul area
1 people find it helpful
Accommodation's Reply
30 Jun 2025
Dear Mr./Mrs. M*a, Warm greetings from Harris Sentul City Bogor. Thank you very much for your positive review! We are glad to hear that you enjoyed your stay at our hotel. We always strive to provide the best service to our guests, and your review is a great motivation for us to continue to improve the quality of our services. We look forward to welcoming you back to Harris Sentul City Bogor in the near future. Harris-ly Yours, Iwan Supriyatna. General Manager
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Number of reviews per page
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