Dear Valued Guest, Thank you for taking the time to provide a positive review and feedback regarding Dafam Hotel Pegalgan. We sincerely apologize for any unpleasant experience you had during your stay at our hotel. We are committed to continuously improving the quality of our service to provide the best possible experience for all our guests. Despite the inconvenience, we hope you still have positive memories of other aspects of our hotel. We look forward to creating a more memorable experience for you on your next stay at Dafam Hotel Pegalgan. We hope that Dafam Hotel Pegalgan will always be your first choice when you visit Pegalgan. Sincerely, R. Arafat, General Manager, Dafam Hotel Group