Stayed there overnight. When I checked in with my young child at the check-in desk, the receptionist gave me a smoking room! When I checked in, the receptionist didn't confirm the room type; they usually ask if it's another hotel. I also forgot to ask for non-smoking, but the staff should have asked. The room was on the 3rd floor. It was safe during the day, no cigarette odor. I only realized at night when I saw an ashtray and the increasingly strong smell of cigarettes in the room and around the hallway. I was too lazy to move and complain. So please retrain the staff. How can guests with small children be given a smoking room!!! When I got home, my clothes all smelled of cigarettes. The room wasn't soundproof either. Other facilities, such as food, gym, and swimming, were okay. Unfortunately, there was no awareness from the staff that guests with small children should have a non-smoking room.

The staff is friendly, the room is clean and the facilities are okay.

The best hotel in Samarinda, recommendations, service, cleanliness, food all the best.

The staff is friendly and nice. The location is also good.

Hotel with cheap price, spacious room, satisfactory room facilities, overall good service excellent 👍

Overall, it's great, two thumbs up..👍👍

Happy and satisfied, the service is good, all the staff are very friendly.

The room is clean, the staff are all friendly, the food is also delicious and has a lot of variety, it's nice to stay here, next time I will choose Horison again to stay.

I was a bit disappointed with the check-in staff—they weren't very friendly, rude, rushed, and had poor communication. However, the staff at the reception found the room very clean. Thank you, and I might come back if I have no other choice.

The hotel staff was friendly and responsive to any questions or requests. Unfortunately, I booked two rooms with city views, but one room faced a wall. The restaurant was also a bit slow in refilling both food and cutlery; you had to ask for it. Overall, the service was satisfactory. Highly recommended.

Highly recommended hotel

Strategic location and comfortable hotel

Have fun with my team. Room 602 and room 603

Room 602 dan 603, enjoy with my family.

Clean hotel, friendly staff & located in the city center.

The room is comfortable, definitely worth it.

Excellent hotel in terms of service, facilities and hospitality

Very impressive because I was given a birthday surprise from the hotel, thank you very much, very satisfied and comfortable.

The hotel is really great and okay, you have to try it.

I've held events here several times, the venue is okay.