Dear Mr. Taufik, Thank you for your review and compliments. We are delighted to hear that you enjoyed your overall stay with us. We appreciate your concern regarding the condition of the towels, which appeared faded and had frayed edges. We apologize for any inconvenience this may have caused. This feedback is very important to us, and we have followed up on this to ensure that all in-room amenities are always in the best possible condition. We appreciate your trust in us and hope to welcome you back on your next stay for an even better experience. Sincerely, Front Office Manager