Dear Ilos Hotel,
My husband and I often stay at Ilos Hotel for leisure or staycations.
Since 2022, we have consistently made Ilos Hotel our first choice for both leisure and other purposes due to its comfort, serenity, ambiance, and service, which we consider best-in-class.
However, it would be beneficial to repair some damaged items or equipment.
These include the sink, toilet flush, shower (hot water system), and various other items, which should be inspected, maintained, and repaired according to schedule and function.
There are also several issues related to cleanliness that we deeply regret but cannot address in this review.
We are confident that Ilos Hotel does its best to provide excellent service and comfort to our guests. We recommend that you review the cleanliness of the rooms, surroundings, restaurant, and food.
Thank you.