Horison Altama Pandeglang

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Overall Ratings & Reviews Horison Altama Pandeglang

Traveloka (2,106)
Other sources (3)
8.2
Very Good
From 2,106 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.2

Meal

7.9

Location

8.5

Service and Facilites

8.2

People often mention about Horison Altama Pandeglang
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Staff Friendliness (68)
Distance to City Center (61)
Bedroom (60)
Room Space (56)
Surroundings (53)
Family Friendly (53)
Accessibility (52)
Ambiance (52)
Hotel Area (52)
Bathroom (48)
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Traveler Reviews Horison Altama Pandeglang

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40
Customer reviews
Verified Traveler
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10.0
/10
Reviewed 2 week(s) ago
Good place to stay in Pandeglang.
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Accommodation's Reply
24 Aug 2026
Dear Mr./Mrs. G*t, Thank you for taking the time to share your feedback and experience staying at Horison Altama Pandeglang. We are committed to continuously improving our services and products to ensure the best possible experience for all our guests. We look forward to welcoming you back in the future. Sincerely, The Management Team, Horison Altama Pandeglang
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E***g
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9.7
/10
Reviewed 4 week(s) ago
The staff is very responsive when there are complaints, friendly and polite too.
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Accommodation's Reply
03 Aug 2026
Dear Mr./Ms. E*g, Thank you for taking the time to share your feedback and experience staying at Horison Altama Pandeglang Hotel. We are committed to continuously improving our services and products to ensure the satisfaction of all our guests. We look forward to welcoming you back in the future. Sincerely, The Management Team, Horison Altama Pandeglang Hotel
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F***i
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Business
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8.8
/10
Reviewed 6 week(s) ago
Strategic location with comfortable rooms.
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Accommodation's Reply
16 Jul 2026
Dear Mr./Ms. F*i, Thank you for taking the time to share your appreciation and experience during your stay at Horison Altama Pandeglang Hotel. We are committed to continuously improving our services and products to ensure the satisfaction of all our guests. We look forward to welcoming you back to stay with us again in the future. Sincerely, The Management, Horison Altama Pandeglang Hotel
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Verified Traveler
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Staycation
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8.5
/10
Reviewed 6 week(s) ago
The hotel staff was friendly, but the security was less so. The hotel is quite nice, and the swimming pool is clean. I hope it continues to be successful.
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Accommodation's Reply
24 Jul 2026
Dear Mr./Ms. G*t, Thank you for taking the time to share your feedback and experience during your stay at Horison Altama Pandeglang. We apologize in advance for this unpleasant incident. We are committed to continuously improving our services and products to ensure the satisfaction of all our guests at Horison Altama Pandeglang. We sincerely hope to welcome you back to stay with us again in the future. Sincerely, The Management Team, Horison Altama Pandeglang
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A***r
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Leisure
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9.7
/10
Reviewed 7 week(s) ago
The staff are all friendly, and the facilities are quite complete.
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Accommodation's Reply
15 Jul 2026
Dear Mr./Ms. A*r, Thank you for taking the time to write a compliment and share your experience staying at Horizon Altama Pandeglang. We are committed to continuously improving our services and products to ensure the satisfaction of all our guests. We sincerely hope to welcome you back to stay with us again in the future. Sincerely, The Management Team, Horizon Altama Pandeglang
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MOH W.
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8.8
/10
Reviewed 7 week(s) ago
Overall it's okay, and this is recommended for a destination.
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Accommodation's Reply
15 Jul 2026
Dear Mr. Moh W., Thank you for taking the time to share your appreciation and experience staying at Horizon Altama Pandeglang Hotel. We are committed to continuously improving our services and products to ensure all guests are satisfied. We look forward to welcoming you back in the future. Sincerely, The Management Team, Horizon Altama Pandeglang Hotel
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I***h
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8.8
/10
Reviewed 7 week(s) ago
Recommended for those who want to take their children to stay at a hotel for the first time because the hotel is kids friendly.
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Accommodation's Reply
15 Jul 2026
Dear Mr./Ms. I*h, Thank you for taking the time to write a compliment and share your experience staying at Horison Altama Pandeglang Hotel. We are committed to continuously improving our services and products to ensure the satisfaction of all our guests. We sincerely hope to welcome you back to stay with us again in the future. Sincerely, The Management Team, Horison Altama Pandeglang Hotel
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r***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
good and family friendly and bus
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1 people find it helpful
Accommodation's Reply
15 Jul 2026
Dear Mr./Ms. r*y, Thank you for taking the time to write a compliment and share your experience staying at Horizon Altama Pandeglang. We are committed to continuously improving our services and products to ensure the satisfaction of all our guests at Horizon Altama Pandeglang. We sincerely hope to welcome you back to stay with us again in the future. Sincerely, The Management Team, Horizon Altama Pandeglang
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Hendra W. S.
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Business
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9.4
/10
Reviewed 9 week(s) ago
Friendly service, nice and comfortable rooms.
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1 people find it helpful
Accommodation's Reply
15 Jul 2026
Dear Ms. Hendra W.S., Thank you for taking the time to share your appreciation and experience during your stay at Horizon Altama Pandeglang. We are committed to continuously improving our services and products to ensure all guests are satisfied. We look forward to welcoming you back in the future. Sincerely, The Management Team, Horizon Altama Pandeglang
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Samsul A.
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10.0
/10
Reviewed 9 week(s) ago
The hotel staff is very nice and friendly.
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Accommodation's Reply
15 Jul 2026
Dear Mr. Samsul A., Thank you for taking the time to share your appreciation and experience during your stay at Horizon Altama Pandeglang Hotel. We are committed to continuously improving our services and products to ensure all guests are satisfied. We look forward to welcoming you back in the future. Sincerely, The Management Team, Horizon Altama Pandeglang Hotel
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I***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
The hotel staff and staff are very friendly, the hotel area is clean.
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1 people find it helpful
Accommodation's Reply
15 Jul 2026
Dear Mr./Ms. I*a, Thank you for taking the time to share your appreciation and experience staying at Horizon Altama Pandeglang Hotel. We are committed to continuously improving our services and products to ensure all guests are satisfied. We look forward to welcoming you back in the future. Sincerely, The Management Team, Horizon Altama Pandeglang Hotel
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I***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 11 week(s) ago
The hotel staff and staff are very friendly, the hotel is clean and tidy.
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Accommodation's Reply
15 Jul 2026
Dear Mr./Ms. I*a, Thank you for taking the time to share your appreciation and experience staying at Horizon Altama Pandeglang Hotel. We are committed to continuously improving our services and products to ensure all guests are satisfied. We look forward to welcoming you back in the future. Sincerely, The Management Team, Horizon Altama Pandeglang Hotel
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R***a
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8.5
/10
Reviewed 12 week(s) ago
The hotel staff is friendly and the hotel is clean.
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Accommodation's Reply
15 Jul 2026
Dear Mr./Ms. R*a, Thank you for taking the time to write a compliment and share your experience staying at Horison Altama Pandeglang Hotel. We are committed to continuously improving our services and products to ensure all our guests have the utmost satisfaction. We look forward to welcoming you back in the future. Sincerely, The Management Team, Horison Altama Pandeglang Hotel
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P***a
icon-Business
Business
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8.6
/10
Reviewed 13 week(s) ago
The hotel staff is friendly, but there are lots of mosquitoes and ants in the room, and there's no sofa. Furthermore, security needs to be on standby to assist customers crossing the street, as the hotel is directly in front of a busy highway. Sometimes customers leaving by car have difficulty crossing due to the heavy traffic. Security needs to be on duty, as in other hotels. I've mentioned this before.
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Accommodation's Reply
03 Jun 2026
Dear Mr./Ms. P*a, Thank you for taking the time to write a compliment and share your experience staying at Horison Altama Pandeglang Hotel. We are committed to continuously improving our services and products to ensure the satisfaction of all our guests. We look forward to welcoming you back in the future. Sincerely, The Management Team, Horison Altama Pandeglang Hotel
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winny r. s.
icon-Leisure
Leisure
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10.0
/10
Reviewed 13 week(s) ago
In short, staying at Horison Altama Pandeglang is the best, the only comfortable hotel in Pandeglang. Thank you to the staff who always welcome me warmly whenever I visit. Hi Mba Iyus, don't get tired of seeing me come, haha 🤭
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Accommodation's Reply
03 Jun 2026
Dear Ms. Winnie R.S., Thank you for taking the time to share your appreciation and experience during your stay at Horizon Altama Pandeglang. We are committed to continuously improving our services and products to ensure the utmost satisfaction of all our guests. We look forward to welcoming you back in the future. Sincerely, The Management Team, Horizon Altama Pandeglang
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M***.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
The hotel staff is very friendly, recommended for staying if visiting Pandeglang👍
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Accommodation's Reply
03 Jun 2026
Dear Mr./Ms. M*, Thank you for taking the time to share your appreciation and experience during your stay at Horizon Altama Pandeglang Hotel. We are committed to continuously improving our services and products to ensure all guests are satisfied. We look forward to welcoming you back in the future. Sincerely, The Management Team, Horizon Altama Pandeglang Hotel
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Ronald D. R.
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Business
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10.0
/10
Reviewed 16 week(s) ago
The best hotel in Pandeglang. Friendly and very helpful staff.
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Accommodation's Reply
11 May 2026
Dear Mr. Ronald D. R., Thank you for taking the time to share your appreciation and experience during your stay at Horizon Altama Pandeglang Hotel. We are committed to continuously improving our services and products to ensure all guests are satisfied. We look forward to welcoming you back in the future. Sincerely, The Management Team, Horizon Altama Pandeglang Hotel
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T***y
icon-Staycation
Staycation
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8.4
/10
Reviewed 17 week(s) ago
The room sheets were dirty, not white, but yellow. The pillows were also not the same, some were hard, some were thin. I stayed with my child and had to pay 25,000 rupiah for additional pillows. The breakfast food was surprisingly delicious but the variety was limited, and the omelets served were also mini-sized. The cafe behind the hotel was very comfortable and Instagrammable, but the food was mediocre and took a long time to serve (so if you're really hungry, it's better to go outside the hotel).
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Accommodation's Reply
11 May 2026
Dear Mr./Ms. T*y, Thank you for taking the time to write a review and share your experience staying at Horison Altama Pandeglang Hotel. We sincerely apologize for this unpleasant incident. It is our responsibility to continuously improve our services and products to ensure the satisfaction of all guests staying at Horison Altama Pandeglang Hotel. We hope to welcome you back to stay with us again in the future. Sincerely, The Management, Horison Altama Pandeglang Hotel
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Dede S.
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Leisure
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10.0
/10
Reviewed 17 week(s) ago
Comfortable and safe. Clean and sterile.
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Accommodation's Reply
11 May 2026
Dear Mr. Dede S., Thank you for taking the time to share your appreciation and experience during your stay at Horizon Altama Pandeglang Hotel. We are committed to continuously improving our services and products to ensure all guests are satisfied. We look forward to welcoming you back in the future. Sincerely, The Management Team, Horizon Altama Pandeglang Hotel
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Erdion E.
icon-origin-TRAVELOKA
9.0
/10
Reviewed 17 week(s) ago
Everything was great, but when I checked in, the room looked like it had been used (the lights were on, the AC was on), and there was a leak in the AC, but it was quickly fixed. Overall, it's good and recommended.
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1 people find it helpful
Accommodation's Reply
11 May 2026
Dear Mr. Erdion E., Thank you for taking the time to share your appreciation and experience during your stay at Horizon Altama Pandeglang Hotel. We sincerely apologize for this unpleasant incident. We take responsibility for continuously improving our services and products to ensure the satisfaction of all our guests at Horizon Altama Pandeglang. We hope to welcome you back to stay with us again in the future. Sincerely, The Management Team, Horizon Altama Pandeglang Hotel
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Number of reviews per page
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