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Traveler Reviews Grand Menteng Hotel
Number of reviews per page
20
20
40
40
Customer reviews
E***a
7.0
/10
Reviewed 7 day(s) ago
The AC isn't cold enough. The bathroom isn't working properly.
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OS
Olexandr S.
9.1
/10
Reviewed 2 week(s) ago
Wide rooms, window that actually opens, lot of air, bright, hot water, big bed, good furniture. Noisy though - because the highway is nearby, but no complaints to the hotel. Really good.
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T***y
5.8
/10
Reviewed 4 week(s) ago
Very dirty and very dusty, the sheets were dirty and itchy, the bathroom lights were dim, the AC was not cold.
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2 people find it helpful
A***d
8.2
/10
Reviewed 4 week(s) ago
A pretty good old hotel in this day and age
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1 people find it helpful
SP
Sonya P.
Leisure
10.0
/10
Reviewed 5 week(s) ago
I often stay here... Quite satisfying
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CA
Choirul A.
8.3
/10
Reviewed 6 week(s) ago
The staff is friendly, only lacking Wi-Fi and cutlery
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D***s
8.5
/10
Reviewed 7 week(s) ago
Good good good good good good
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1 people find it helpful
ss
saidin s.
7.3
/10
Reviewed 12 week(s) ago
It was a real shame staying here... I was forced to move because it was smelly and dirty.
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4 people find it helpful
a
apriliyanti
Transit
5.0
/10
Reviewed 18 week(s) ago
Oh my God, the room is so creepy. It smells of dust, and the mattress is full of chocolates.
The bathroom is almost the same.
Beedwbu
It looks like a room that hasn't been occupied for a long time and is musty.
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3 people find it helpful
M***d
Staycation
10.0
/10
Reviewed 19 week(s) ago
Great, even though it's a 3 star, the room is equivalent to a 4 star.
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2 people find it helpful
N***a
5.4
/10
Reviewed 20 week(s) ago
The staff was unfriendly, the lights were too dim upon entering the hotel.
There was no WiFi.
The TV didn't work with YouTube.
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2 people find it helpful
T***i
Staycation
5.7
/10
Reviewed 21 week(s) ago
The room was not very clean, stuffy, smelly, damp, and the hot water didn't work for showering.
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2 people find it helpful
R***a
8.2
/10
Reviewed 21 week(s) ago
someone forced their way into the room at around 07.00 and pushed the door open
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Accommodation's Reply
11 Dec 2025
It is with our pleasure that Grand Menteng Hotel Jakarta extends its gratitude for your time in providing a review and feedback. We hope you had a memorable experience during your stay at our hotel, and we look forward to maintaining, improving, and enhancing the quality of our products and services in the future. We wish you good health and look forward to welcoming you back to Grand Menteng Hotel Jakarta again. Sincerely, Grand Menteng Hotel
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AC
Ashwani C.
Staycation
5.8
/10
Reviewed 23 week(s) ago
bed was sounding too much disturbing while sleeping
1 people find it helpful
a***n
Staycation
5.4
/10
Reviewed 24 week(s) ago
Dirty, unkempt rooms make me traumatized and want to stay here again
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3 people find it helpful
R***e
Business
8.1
/10
Reviewed 25 week(s) ago
The sheets and towels are already dirty. The room is sluggish due to lack of maintenance.
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2 people find it helpful
Accommodation's Reply
11 Dec 2025
It is with our pleasure that Grand Menteng Hotel Jakarta extends its gratitude for your time in providing a review and feedback. We hope you had a memorable experience during your stay at our hotel, and we look forward to maintaining, improving, and enhancing the quality of our products and services in the future. We wish you good health and look forward to welcoming you back to Grand Menteng Hotel Jakarta again. Sincerely, Grand Menteng Hotel
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Verified Traveler
Business
5.9
/10
Reviewed 25 week(s) ago
The hotel is scary, I don't know if it's because the building is old or if it's not well maintained.
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J***i
Medical
8.8
/10
Reviewed 25 week(s) ago
It's quite comfortable for us who are waiting for patients at the Jakarta Heart Hospital... So, we don't have to go far.
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2 people find it helpful
Accommodation's Reply
11 Dec 2025
It is with our pleasure that Grand Menteng Hotel Jakarta extends its gratitude for your time in providing a review and feedback. We hope you had a memorable experience during your stay at our hotel, and we look forward to maintaining, improving, and enhancing the quality of our products and services in the future. We wish you good health and look forward to welcoming you back to Grand Menteng Hotel Jakarta again. Sincerely, Grand Menteng Hotel
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Y***h
6.2
/10
Reviewed 27 week(s) ago
Rooms 836 and 833 on the 8th floor have been leaking water every time it rains. They look old and need renovation.
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1 people find it helpful
Wiji P.
8.3
/10
Reviewed 28 week(s) ago
The first time I entered, the smell was not good.
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1 people find it helpful
Accommodation's Reply
11 Dec 2025
It is with our pleasure that Grand Menteng Hotel Jakarta extends its gratitude for your time in providing a review and feedback. We hope you had a memorable experience during your stay at our hotel, and we look forward to maintaining, improving, and enhancing the quality of our products and services in the future. We wish you good health and look forward to welcoming you back to Grand Menteng Hotel Jakarta again. Sincerely, Grand Menteng Hotel