F***a

8.5

/10

Reviewed 4 day(s) ago

Low prices, easy ordering, convenient, fast process, and safe.

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F***a

10.0

/10

Reviewed 5 day(s) ago

Comfortable rooms, low prices, good facilities, fast and convenient booking.

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D***y

Business

10.0

/10

Reviewed 1 week(s) ago

Good vibes, good nuances, and hospitality.

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muhamad s.

8.5

/10

Reviewed 2 week(s) ago

Representative and comfortable, worth visiting again.

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Noviyanti

Business

8.8

/10

Reviewed 3 week(s) ago

Amaris's location is really strategic, and there's no deposit required. However, some of the facilities, like the doors, are broken. So far, it's been a favorite place to stay because of its great location. The food is pretty decent, but perhaps they could add some melon or kiwi. Thanks.

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Bayu R.

Business

10.0

/10

Reviewed 5 week(s) ago

The room is really cool and comfortable, maybe the bathroom could be made brighter so it would be better and safer.

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1 people find it helpful

D***a

8.5

/10

Reviewed 6 week(s) ago

Ok... Hopefully it will improve the service

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E***k

Transit

8.5

/10

Reviewed 7 week(s) ago

The bed is spacious, comfortable for three people to sleep in, but during long periods of heavy rain, the road access to the hotel is congested due to flooding on the road in front under the rail way, and the traffic jam reaches the hotel as well.

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D***i

9.1

/10

Reviewed 8 week(s) ago

Breakfast is good, hotel atmosphere is good, room is nice

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Accommodation's Reply

10 Apr 2026

Dear Gentlemen/Ladies, It is with pleasure that we, Amaris Palembang Hotel, express our gratitude for the opportunity to welcome and serve you during your stay. We are honored to receive positive feedback regarding our services. We sincerely hope to welcome you again in Palembang and thank you for choosing Amaris Palembang Hotel as your home away from home. Sincerely, The Management Team

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Verified Traveler

Transit

9.4

/10

Reviewed 9 week(s) ago

The location is close to the city, the staff are friendly, the rooms and bathrooms are clean and comfortable.

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Accommodation's Reply

10 Apr 2026

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Nurhakim M.

Leisure

10.0

/10

Reviewed 9 week(s) ago

Staying here is comfortable everywhere, the service is fast and comfortable.

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1 people find it helpful

Accommodation's Reply

10 Apr 2026

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Nooralyah A.

Staycation

9.1

/10

Reviewed 10 week(s) ago

The food is okay, the room is okay. But for those who stay more than one day, there should be a notification if the room is going to be cleaned, right? And we as tenants are not notified in advance. I think it is rude to clean the room we have rented without our knowledge. And for the desk workers, be more careful and diligent in checking which rooms are staying more than one day so as not to turn the elevator entrance card and the room we have rented for so many days..tq

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Accommodation's Reply

10 Apr 2026

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Arif k. w.

5.3

/10

Reviewed 13 week(s) ago

The hotel is not clean and not comfortable to stay here, the hotel staff is also not friendly and does not provide good service to guests.

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1 people find it helpful

Accommodation's Reply

10 Apr 2026

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A***e

Leisure

8.8

/10

Reviewed 15 week(s) ago

10-15 mnts car ride to malls, also there’s a mini market (Alfamart) beside the hotel.

1 people find it helpful

Accommodation's Reply

10 Apr 2026

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Jon B. S.

Business

9.4

/10

Reviewed 15 week(s) ago

The hotel staff are friendly and helpful even beyond their duties and obligations.

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1 people find it helpful

Accommodation's Reply

10 Apr 2026

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H***n

Business

8.5

/10

Reviewed 16 week(s) ago

A comfortable and clean hotel. Suitable for travelers and families.

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Accommodation's Reply

10 Apr 2026

Dear Valued Guest, Amaris Palembang Hotel extends its warmest greetings. We thank you for giving us the opportunity to welcome and serve you throughout your stay. We are honored to receive your positive feedback regarding our services. We sincerely hope to welcome you back to Palembang again and thank you for choosing Amaris Palembang Hotel as your home away from home. Sincerely, The Management Team

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F***i

Staycation

8.8

/10

Reviewed 17 week(s) ago

The hotel staff is friendly, providing information and assistance that makes things easy.

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Accommodation's Reply

04 Feb 2026

Dear Guest, Thank you for your wonderful review of Amaris Palembang Hotel. We are delighted that you had a great experience; our entire staff is also very pleased with your feedback. We hope you will return to Amaris Palembang Hotel in the future. Amaris hotels throughout Indonesia are generally budget-friendly, but they do not compromise on the quality of amenities during your stay. If you plan to return to Amaris Palembang Hotel in the future, our team is always ready to welcome you. Sincerely, Management

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I***n

Business

10.0

/10

Reviewed 19 week(s) ago

The room is quite good, it's not too cramped, the breakfast is also delicious and plentiful, awesome

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1 people find it helpful

Accommodation's Reply

05 Feb 2026

Dear customer, thank you so much for your valuable review of the Amiris Palembang Hotel. We are delighted to hear that you had a satisfactory experience. All of our staff were deeply touched by your positive feedback. We hope to see you again at the Amiris Palembang Hotel. While Amiris hotels across Indonesia offer excellent service at reasonable prices, we are committed to providing our guests with the best amenities. Our staff will always be happy to welcome you warmly when you next visit the Amiris Palembang Hotel. Thank you. Management

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E***i

6.4

/10

Reviewed 19 week(s) ago

The AC in the room was leaking... the AC water was dripping and the room was wet. The AC was repaired, but it was still broken. I wanted to ask to move rooms but I couldn't, because the remaining room was a smoking room.

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1 people find it helpful

Accommodation's Reply

05 Feb 2026

Dear Valued Guest, Thank you for your excellent rating of Amaris Palembang. We are delighted that you enjoyed your stay. Our staff would be happy to receive your rating. We hope you will visit Amaris Palembang again in the future. Amaris hotels throughout Indonesia are generally budget-friendly, but without compromising on the best amenities during your stay. If you plan to visit Amaris Palembang again in the future, our team looks forward to welcoming you back. Sincerely, The Management Team

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dina d.

10.0

/10

Reviewed 20 week(s) ago

The hotel staff are very friendly and helpful. The check-in process is very easy and no deposit is required. When extending the room, it is also easy and flexible. I hope that in the future, standard rooms will have a hairdryer and refrigerator.

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Accommodation's Reply

05 Feb 2026

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Amaris Hotel Palembang

Overall Ratings & Reviews Amaris Hotel Palembang

8.4

8.3

8.2

8.5

8.3

Traveler Reviews Amaris Hotel Palembang