The AC leaked, getting my suitcase wet. But it was quickly addressed. The room was close to the beach. My child was stung by a bee, so a medical team and medication were on hand, in case something similar happened to other guests.

The staff is friendly, all the hotels are top-notch, and the beach is stunning. You won't regret staying here. And you can even book your room through the app.

This was my second vacation with my family. The cleanliness was fine, and the food was also good. However, an hour before check-out, I received a call and a reminder.

A truly kids friendly hotel with amazing views.

The area is very comfortable. There is a mosque within the area.

It was a very comfortable stay here, everything was fine. The only thing that matters is the cleanliness. The room was actually clean, tidy, and smelled good. The AC was also cool, but when you first entered, the floor looked like it hadn't been swept; there were lots of hairs, not just one or two. Also, the trash in the bathroom wasn't taken out from the previous guest. Even a small amount should have been thrown away. That's all there is to pay attention to. Breakfast was very good.

The hotel staff is very friendly and helpful.

Clean, nice place, location is not too far.

The hotel staff is very friendly and the view is nice, the breakfast food is delicious.

The room had quite a few issues. The shower head was broken, the AC leaked, the room smelled like a septic tank, and the shower water wouldn't warm up (it could only be very hot or cold). But other than that, the staff service was excellent, the restaurant food was delicious, there were plenty of breakfast options, the beach was beautiful, the pool was clean, and the coffee at the Bali Hai bar was delicious. I'd go back, but I'd try a different room type.

A very comfortable hotel, clean, best view, complete, breakfast has a lot of food choices.

A delightful experience. From the cozy bed, the view and expansive beach, the varied food, the mild weather even though it's near the beach, there were plenty of mosquitoes, but they were manageable with telon oil. The most memorable experience was swimming while waiting for the sunset, followed by drinking hot chocolate with the family. It was the best time we had.

Overall, I like this hotel! But the hot water is sometimes on and sometimes not.

The place is comfortable for families. Hopefully, there'll be an event at night so you can enjoy the evening.

I usually book a superior room here, but recently I got a promotion for a deluxe balcony room. It was a pleasant experience. Check-in took a little longer, at 3 p.m., and even then, towels weren't ready. It's okay, it's overcrowded.

I've stayed here several times with my family, and it's always a pleasure. Thank you, Mambruk 🙏🏻

It didn't disappoint: friendly service, a clean environment, and delicious food. Hopefully, this can be maintained and, if necessary, improved.

The staff is very friendly in service.

The check-in staff were less than friendly. Check-in was at 3:00 PM, but we were told to wait until 3:30 PM, saying they would contact us via WhatsApp. However, it was already 3:30 PM, so we went to the front desk. We were given the room key without any staff present, but we were given a hotel map. When we entered the room, it was clean and tidy, but there was no doormat in front of the bathroom. Until the day of the incident, my child slipped in the bathroom. The next day, the HK staff took the initiative to ask for a doormat in front of the bathroom door. The food was varied, all delicious. The view was beautiful. The swimming pool was spacious. Suggestions: Please, the staff should be friendlier. Customers should be given more attention and preparation during check-in. The hotel didn't want to lose money, so we were called to check out at 11:30 AM, but when we checked in, they didn't complain about the inconsistent check-in time.

A well-maintained hotel with friendly staff. Taufik was very helpful when there were mosquitoes in the room.