Dear Valued Guest, Thank you for taking the time to write a review. We apologize for any inconvenience you experienced during your stay, particularly regarding the condition of the sink, the availability of electrical outlets, and the cleanliness of the linens. This is a significant issue for us, and we will contact the relevant team immediately to resolve and improve it. We also apologize for the unpleasant experience during the check-in process. We will use your feedback as a basis for our evaluation so that all our staff can provide consistent and friendly service on every occasion. We are pleased to hear that the service during check-out met your expectations. Thank you for your attention and feedback. We hope to provide you with a better stay experience on your next visit. Sincerely, Aka (Operations Assistant)

Dear Valued Guest, Thank you for your review and for choosing to stay with us. We are delighted that you were satisfied with your room and the friendly service from our staff. However, we apologize for the TV issue you experienced during your stay. We have forwarded this feedback to the relevant team for immediate investigation and repair. To ensure a better experience for you in the future, we hope to welcome you back again with even more satisfying service. Sincerely, Aka (Reception Assistant)

Dear Valued Guest, Thank you very much for your review. We are delighted to hear that your stay on April 3-4, 2026 was memorable and enjoyable. We hope to welcome you back again in the future and provide you with an even better experience. Sincerely, Aka (Operations Assistant)

Dear Valued Guest, Thank you very much for your review and for choosing to stay with us on April 3-4, 2026. We are very pleased to know that you felt comfortable and were impressed by the friendly service of our staff. Your feedback encourages us to continue striving to provide the best service. We hope to welcome you back again in the future. Sincerely, Aka (Operations Assistant)

Dear Valued Guest, Thank you very much for your review and for choosing to stay with us. We apologize for any inconvenience you experienced during your recent stay, particularly regarding the parking area, the condition of the plumbing, and the bath mat in the bathroom. Your feedback is very important to us, and we have forwarded it to the relevant team to immediately improve and enhance our services. Regarding the fried rice you ordered, we will re-evaluate the serving quality to provide a better experience in the future. We greatly appreciate your attention and feedback and hope to welcome you back again for a more comfortable and enjoyable stay. Sincerely, Aka (Reception Assistant)

Dear Valued Guest, “Thank you very much for your review and for choosing to stay with us on March 21-22, 2026. We are delighted that you felt comfortable and received a warm and helpful welcome from our staff. We will pass on your compliments to the entire team to inspire us to continue striving for the best service. We hope to welcome you back again on your next stay.” Sincerely, (Operations Assistant)

Dear Mr./Ms. Muslimin, Thank you very much for your positive review. We are delighted to hear that you were satisfied with the service and cleanliness during your stay. Your compliments encourage us to continue striving to maintain and improve the quality of our service. We hope to welcome you back again on your next stay for an even better experience. Sincerely, Aka (Receptionist Assistant)

Dear Valued Guest, Thank you for your kind review and for choosing to stay with us on March 2-3, 2026. We are deeply grateful for your compliments on the comfort, cleanliness, beautiful atmosphere, and the friendliness of our staff. Your review encourages us to further improve the quality of our service. We hope to welcome you back again on your next stay. Sincerely, Aka (Customer Service Assistant)

Dear Valued Guest, Thank you very much for your stay and your feedback. We greatly appreciate your concern regarding the cleanliness of our bed linens and pillowcases. This is very important to us, and we will ensure that our housekeeping team thoroughly inspects and changes all linens after each guest checks out. Your feedback is invaluable to our efforts to maintain and improve our standards of cleanliness and service quality. We look forward to welcoming you back in the future for an even more comfortable and pleasant stay. Sincerely, (Operations Assistant)

Dear Valued Guest, Thank you very much for staying with us on March 2-3, 2026, and for your feedback. We apologize for any inconvenience you experienced regarding the cleanliness of the bed linens and pillowcases. We greatly appreciate your suggestion and have forwarded it to our housekeeping team to ensure even better cleanliness in your room. Thank you for your interest and feedback. We hope to welcome you back again in the future. Sincerely, Aka (Assistant Receptionist)

Dear Valued Guest, Thank you for staying with us from February 12-15, 2026, and for taking the time to write a review. We apologize for the inconvenience you experienced regarding the low water pressure and standing water in your room. Your feedback is very important to us. Our relevant team will conduct a thorough investigation and make necessary repairs immediately to prevent this from happening again. We appreciate your concern and hope to welcome you back for a more comfortable stay in the future. Sincerely, Aka (Operations Assistant)

Dear Valued Guest, Thank you for choosing to stay with us on January 23-24, 2026, and thank you for taking the time to write a review. We appreciate your feedback regarding the condition of the room. This review will be taken into consideration and used to improve the quality of our service and guest comfort in the future. We hope to welcome you again in the future for an even better stay. Sincerely, Aka (Operations Assistant)

Dear Valued Guest, Thank you very much for sharing your valuable feedback and suggestions regarding your stay from January 10th to 11th, 2026. We are delighted to hear that you were satisfied with the friendly service from our hotel staff. However, we apologize for the inconvenience caused by the malfunctioning in-room telephone and the unresolved water leak issue. We will take your valuable feedback seriously and forward it to the relevant department immediately, and we will strive to improve our services. We will do our best to provide you with even better service on your next stay. Thank you. Front Desk

Dear Valued Guest, Thank you very much for your positive review regarding your stay on January 17-18, 2026. We are delighted to know that you were satisfied and enjoyed your stay at our hotel. Your compliments encourage us to continue striving to provide the best service. We hope to welcome you back again in the future. Sincerely, Aka (Operations Assistant)

Dear Mr./Ms. Munif, Thank you for taking the time to share your experience staying with us on December 27-28, 2025. We are delighted to hear that you were impressed with the cleanliness of the hotel, the city views, and the breakfast we provided. Your feedback is invaluable to us in further improving the quality of our services. We hope to welcome you back again in the future. Sincerely, Aka (Operations Assistant)

Dear Mr./Ms. Noldi, Thank you very much for staying with us, and we greatly appreciate your review and feedback. We are delighted to know that you enjoyed your stay. We apologize for any inconvenience regarding the Wi-Fi quality, particularly in your room. This feedback will be taken into consideration to improve our services in the future. We hope to welcome you back again for a better experience next time. Sincerely, Aka (Customer Service Assistant)

Dear Ms. Ika, Thank you for your review and for choosing to stay with us on December 15-16, 2025. We are delighted to hear that you enjoyed our hotel's excellent location and easy access to a variety of entertainment and dining options in the surrounding area. This positive review encourages us to continue striving for the best service. We hope to welcome you back again in the future. Sincerely, Aka (Customer Service Assistant)

Dear Mr./Ms. Vici L, Thank you very much for staying with us on December 26-27, 2025. We are delighted to hear that your room was clean and comfortable and that our staff provided you with an impressive experience. We hope to welcome you back again in the future. Sincerely, Aka (Operations Assistant)

Dear Ms. Humaira, Thank you very much for choosing our hotel as your accommodation on December 15-16, 2025, and thank you for your kind review. We are very pleased to know that our hotel was your favorite. Your appreciation and trust mean a great deal to our entire team. We hope to welcome you back again in the future. Sincerely, Aka (Operations Assistant)