The Rich Jogja Hotel

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Overall Ratings & Reviews The Rich Jogja Hotel

Traveloka (11,228)
Other sources (56)
8.5
Very Good
From 11,228 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.5

Location

8.8

Service and Facilites

8.6

People often mention about The Rich Jogja Hotel
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Staff Friendliness (216)
Bedroom (211)
Room Space (204)
Accessibility (199)
Bathroom (187)
Ambiance (183)
Hotel Area (180)
Surroundings (178)
Distance to City Center (176)
Family Friendly (169)
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Traveler Reviews The Rich Jogja Hotel

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Customer reviews
R***i
icon-origin-TRAVELOKA
9.1
/10
Reviewed 5 day(s) ago
Direct access to the mall, the staff are also very friendly and helpful, happy to stay here
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Andikaputri
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8.5
/10
Reviewed 4 week(s) ago
I love staying here, it's really close to JCM. Unfortunately, when I stay here with a middle school or high school group, the elevators get really crowded.
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Accommodation's Reply
29 May 2026
Dear Mr. Andikaputri, Thank you for taking the time to write a review about your stay. We are pleased to hear that the hotel's location near JCM (Yoruba International Convention Centre) provided you with a convenient experience during your stay. We apologize for any inconvenience caused by the relatively crowded elevators due to the large number of guests during your stay. Your feedback will be taken into consideration to continuously improve the comfort of all our guests. We hope to welcome you back to The Rich Hotel Yogyakarta again for an even more memorable stay. Sincerely, Dimas Novriyanto, General Manager, The Rich Hotel Yogyakarta
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A***s
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Business
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9.1
/10
Reviewed 5 week(s) ago
The staff was friendly, and the hotel seemed old, but the facilities were well-maintained. The location was strategic, the rooms were clean and tidy, and it was adjacent to a mall. However, the children's playground in the lobby was a bit neglected when I checked in.
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Accommodation's Reply
22 May 2026
Dear Valued Guest, Thank you for taking the time to review your stay with us. We are delighted to hear that the service from our staff, the cleanliness of your rooms, and the hotel's excellent location made your stay comfortable. We appreciate your feedback regarding the children's playground in the lobby, which we will use to improve and develop our facilities and services in the future. We hope to welcome you back to The Rich Hotel Yogyakarta again. Sincerely, Dimas Novrianto, General Manager, The Rich Hotel Yogyakarta
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I***A
icon-Business
Business
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9.4
/10
Reviewed 5 week(s) ago
The hotel staff is responsive when asked for something, the room is quite spacious, the bed is big.
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1 people find it helpful
Accommodation's Reply
22 May 2026
Dear Valued Guest, Thank you for taking the time to review your stay with us. We are delighted to hear that the attentiveness of our staff, along with the comfort and spaciousness of your rooms, provided you with a memorable experience. Your compliments will motivate our entire team to continue striving to provide the best possible service to all our guests. We hope to welcome you back to The Rich Hotel Yogyakarta again. Sincerely, Dimas Novrianto, General Manager, The Rich Hotel Yogyakarta
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Fransiscus P.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The hotel staff was friendly upon check-in. Thank you for your customer satisfaction.
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Accommodation's Reply
22 May 2026
Dear Mr. Franciscus P., Thank you for taking the time to write a review of your stay. We are delighted to hear that the friendliness of our staff during check-in and the comfort of your room contributed to a memorable experience throughout your stay. Your compliments will motivate our entire team to continue striving to provide the best possible service to all our guests. We hope to welcome you back to The Rich Hotel Yogyakarta again. Sincerely, Dimas Novrianto, General Manager, The Rich Hotel Yogyakarta
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A***i
icon-Staycation
Staycation
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8.8
/10
Reviewed 6 week(s) ago
The hotel is quite nice. The lobby is spacious.
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Accommodation's Reply
22 May 2026
Dear Valued Guest, Thank you for taking the time to review your stay with us. We are delighted to hear that you enjoyed the atmosphere of our hotel, especially the spacious and comfortable lobby. Your feedback and compliments are invaluable to us in continuously improving the quality of our services and facilities. We hope to welcome you back to The Rich Hotel Yogyakarta again. Sincerely, Dimas Novrianto, General Manager, The Rich Hotel Yogyakarta
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Verified Traveler
icon-Leisure
Leisure
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10.0
/10
Reviewed 6 week(s) ago
The rooms are spacious, the location is convenient, and the facilities meet expectations. Cleanliness is well maintained. Staff are friendly. If you're looking for spacious rooms and amenities, this property is good to be an option.
1 people find it helpful
Accommodation's Reply
22 May 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying with us. We are delighted to know that you enjoyed our spacious rooms, strategic location, well-maintained facilities, cleanliness, and the friendliness of our staff during your stay. Your kind appreciation will certainly motivate our team to continue delivering the best service to every guest. We look forward to welcoming you back to The Rich Hotel Yogyakarta in the near future. Warm regards, Dimas Novriyanto General Manager The Rich Hotel Yogyakarta
e***n
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Staycation
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8.5
/10
Reviewed 6 week(s) ago
Good service and friendly staff
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Accommodation's Reply
13 May 2026
Dear Valued Guest, Thank you for taking the time to write a review of your stay. We are delighted to hear that the service and friendliness of our staff left a positive impression on you throughout your stay. Your compliments will motivate our entire team to continue striving to provide the best possible service to all our guests. We hope to welcome you back to The Rich Hotel Yogyakarta again. Sincerely, Dimas Novrianto, General Manager, The Rich Hotel Yogyakarta
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E***y
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Leisure
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10.0
/10
Reviewed 7 week(s) ago
The hotel staff is friendly and very helpful in checking in/out and the lobby atmosphere is spacious and aesthetic, overall it's okay...
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Accommodation's Reply
13 May 2026
Dear Valued Guest, Thank you for your excellent review and rating. We are delighted to know that the friendliness of our staff, the check-in/check-out process, and the atmosphere of the hotel lobby provided a memorable experience during your stay. Your positive feedback encourages us to further improve the quality of our services and facilities. We hope to welcome you back to The Rich Hotel Yogyakarta again. Sincerely, Dimas Novrianto, General Manager, The Rich Hotel Yogyakarta
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A***e
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
Okay... Impressive, next time come here again
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Accommodation's Reply
30 Apr 2026
Dear Mr./Ms. A*e, Thank you very much for taking the time to write a positive review about your stay. We are delighted to hear that your stay was smooth and enjoyable. We look forward to welcoming you back again in the future. We are committed to providing you with the best service on your next stay. Sincerely, Fajar Tri Amboro, General Manager
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BENEDICTUS C. A. N.
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Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
I mostly like this hotel, always stay here and choose the old building because I love the view of the city and Merapi. The air is now cold, so I love it... Thank you staff and the owners.
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Accommodation's Reply
15 May 2026
Dear Valued Guest, Thank you for your loyalty and for sharing your wonderful review with us. We are delighted to know that you always enjoy your stay at our hotel, especially the city and Merapi views from the old building as well as the comfortable room temperature during your stay. We also sincerely appreciate your kind compliments toward our staff and management team. We will continue striving to provide the best service and memorable experience for every guest. We truly look forward to welcoming you back to The Rich Hotel Yogyakarta. Warm regards, Dimas Novriyanto General Manager The Rich Hotel Yogyakarta
N***r
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Okay, strategic location too.
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Accommodation's Reply
30 Apr 2026
Dear Mr. N*r, Sincerely yours, from The Rich Jogja Hotel. Thank you so much for your positive review. We are delighted to hear that our excellent location made your trip convenient. For us, easy access to accommodation is paramount, but your satisfaction is our true joy. We hope to welcome you back soon with our best service. Sincerely, Fajar Tri Amboro, General Manager
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M***i
icon-Staycation
Staycation
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10.0
/10
Reviewed 10 week(s) ago
A comfortable hotel for vacations and business activities, the place is clean and close to the shopping complex.
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Accommodation's Reply
30 Apr 2026
Dear Mr./Ms. M*i, Sincerely yours from The Rich Jogja Hotel. Thank you very much for your positive review and your trust in us. We are delighted to know that you felt comfortable during your business and leisure stays at our hotel. We look forward to welcoming you back again, whether for business or family occasions. Sincerely, Fajar Tri Amboro, General Manager
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M***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
A comfortable hotel for vacations and business activities, the place is clean and close to the shopping complex.
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Accommodation's Reply
30 Apr 2026
Dear Mr./Ms. M*i, Sincerely yours from The Rich Jogja Hotel. Thank you very much for your kind review and your trust in us. We are delighted to know that you felt comfortable during your business and leisure stay at our hotel. We sincerely hope to welcome you back again, whether for business or family purposes on your next trip. Sincerely, Fajar Tri Amboro, General Manager
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Verified Traveler
icon-origin-TRAVELOKA
9.7
/10
Reviewed 11 week(s) ago
The Rich Jogja Hotel is our first choice when it comes to staying in Jogja. Ambience/Facilities: Spacious & friendly atmosphere Food: Taste appropriate for its class Staff Assistance: Staff are quite responsive Highlights: I enjoyed staying at this hotel because the room and bed were quite large, especially the twin bed, which was very comfortable Price: Worth it Location: VERY accessible and easy to get to anywhere we wanted to go in Jogja
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Accommodation's Reply
30 Apr 2026
Dear Mr. G*t, Sincerely yours, from The Rich Jogja Hotel. Thank you so much for choosing our hotel as your first choice for your visit to Yogyakarta. We are very proud and honored to receive your compliments regarding the hotel's atmosphere, food quality, and the promptness of our staff. We are delighted to hear that our room amenities and bed size provided you with maximum comfort. Your satisfaction with our excellent location and the value we offer motivates us to continue striving to maintain the highest standards of service. All of us at management and staff look forward to welcoming you back for another memorable stay on your next visit. Thank you for your trust. Sincerely, Fajar Tri Amboro, General Manager
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Guest
icon-origin-TRAVELOKA
8.4
/10
Reviewed 11 week(s) ago
First impressions were greeted by the scorching temperature of the lobby, children's play area, elevator, and hallways. Even though it was still broad daylight, the heat was blazing. The room and location were fine, but the initial impression was already unpleasant, which put me off.
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Accommodation's Reply
30 Apr 2026
Dear Valued Guest, Thank you for your honest review. We apologize for any inconvenience caused by the unsuitable temperature in some areas of the hotel during your stay. We understand the importance of a comfortable room temperature, especially during hot weather. Your feedback will be taken seriously by our management to immediately improve air circulation and cooling in common areas and corridors. We sincerely hope you will return to stay with us again so that we can provide you with an even better and more comfortable stay. Sincerely, Fajar Tri Amboro, General Manager
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novi i. p.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 12 week(s) ago
Friendly staff, clean hotel, access to Jogja City Mall
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Accommodation's Reply
27 Apr 2026
Dear Mrs. Novi I.P., Sincerely yours, from Riz Jokja Hotel. Thank you for sharing your experience staying at Riz Jokja Hotel. We are delighted to hear that you enjoyed your stay with us. We are committed to providing the best possible service to all our guests. We hope to welcome you and your family back again. Thank you. Fajár Tri Amboro, General Manager
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Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
Comfortable hotel, very varied breakfast menu, delicious, close to the mall, unfortunately we only stayed one night.
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Accommodation's Reply
27 Apr 2026
Dear Valued Guest, Warm greetings from Rich Chogga Hotel. Thank you for sharing your experience staying at Rich Chogga Hotel. We are delighted to hear that you enjoyed your stay with us. We are committed to providing the best possible service to all our guests. We sincerely hope to welcome you and your family back again. Thank you. Fajár Tri Amboro, General Manager
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Jum
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.0
/10
Reviewed 12 week(s) ago
The room is quite spacious and comfortable, FO, HK, bellboy are very friendly, the parquet floor of the room and the walls are peeling and should be repaired because they are damaged, also the cleanliness of the bathroom needs to be improved, the floor drainage area is clogged and flooding pools near the toilet bowl area. Hopefully if I go to Jogja again, I will stay at Rich Hotel again.
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Accommodation's Reply
30 Apr 2026
Dear Mr. Chum F., Greetings from The Rich Chokja Hotel. Thank you very much for taking the time to share your experience. We are delighted to hear that the friendliness of our reception staff and housekeeping team left a positive impression on you. Conversely, we apologize for the inconvenience caused by the condition of your room, particularly the parquet flooring and walls that require repair, as well as the drainage issue in the bathroom. This detailed information is invaluable and we have forwarded it directly to our engineering and housekeeping teams to prioritize immediate maintenance and improvements to our facilities. Thank you for your loyalty and we hope you will return to The Rich Chokja again. We will do our best to ensure that on your next stay, you will enjoy even more modern and comfortable amenities. Sincerely, Fajjar Tri Amboro, General Manager
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F***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 13 week(s) ago
The hotel staff was friendly at check-in and check-out, the toiletries were complete, and the breakfast was okay.
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Accommodation's Reply
30 Apr 2026
Dear Mr./Ms. F*i, Sincerely yours, The Rich Jogja Hotel. Thank you very much for your positive review. We are delighted to hear that you were satisfied with the friendliness of our staff during check-in and check-out, the comprehensive room amenities, and our breakfast. We hope this positive experience will encourage you to return to The Rich Jogja on your next visit to Yogyakarta. Sincerely, Fajár Tri Amboro, General Manager
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