Wiltop Hotel Jambi

Explore Wiltop Hotel Jambi
8.4
Very Good
From 4,598 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.3

Meal

8.2

Location

8.7

Service and Facilites

8.4

People often mention about Wiltop Hotel Jambi
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Staff Friendliness (94)
Bedroom (86)
Taste (85)
Surroundings (83)
Distance to City Center (82)
Accessibility (80)
Ambiance (78)
Room Space (75)
Bathroom (68)
Check-in/out Time (65)
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Traveler Reviews Wiltop Hotel Jambi

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40
Customer reviews
Fritz B.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 day(s) ago
Outstanding experience as always
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Accommodation's Reply
24 Apr 2026
Dear Mr. Fritz B Warmest Greetings from Wiltop Hotel Jambi Thank you for your kind words! We’re truly delighted to know that you had another outstanding experience with us. It’s always a pleasure to welcome you back, and we look forward to making your next visit just as memorable Warm Regard Jeffry Prastya Lubis General Manager
dwita t.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
Always stay here when going to Jambi. Can play in the mall until the mall closes. The room is comfortable for 2 children. Order food and it's delicious.
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Accommodation's Reply
16 Apr 2026
Dear Ms. Davita T., Thank you for taking the time to recommend and review Wiltop Jambi Hotel. We hope you felt safe and comfortable throughout your stay at Wiltop Jambi Hotel, as your comfort is our satisfaction. We look forward to welcoming and serving you again in the future. Sincerely, J. Pras Lubis, General Manager
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Dody S. S.
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Staycation
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10.0
/10
Reviewed 2 week(s) ago
The hotel is very strategic, in a mall area and with many famous food merchants.
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Accommodation's Reply
09 Apr 2026
Dear Mr. Dody S., Thank you for taking the time to recommend and review Wiltop Jambi Hotel. We hope you felt safe and comfortable throughout your stay at Wiltop Jambi Hotel, as your comfort is our satisfaction. We look forward to welcoming and serving you again in the future. Sincerely, J. Pras Lubis, General Manager
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D***s
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The room is comfortable, clean, and okay in general
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Accommodation's Reply
09 Apr 2026
Dear Valued Guest, Thank you for taking the time to recommend and review Wiltop Jambi Hotel. We hope you felt safe and comfortable during your stay at Wiltop Jambi Hotel, as your comfort is our satisfaction. We look forward to welcoming and serving you again in the future. Sincerely, J. Pras Lubis, General Manager
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Noors s.
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 3 week(s) ago
The hotel service is okay, the breakfast menu is varied and delicious, but the comfort on the 2nd floor is disturbed by the sound of the disco, which disturbs your rest, and I think the shower water is not strong but it is still tolerable, except for the disturbing sound of the disco.
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Accommodation's Reply
16 Apr 2026
Dear Mr. Noors S., Greetings from Wiltop Hotel. Thank you very much for your review and feedback. We are pleased to hear that you were satisfied with our service, the variety and taste of our breakfast menu. However, we apologize for the inconvenience you experienced, particularly the noise from the disco that disturbed your rest and the inadequate water pressure in the shower. Your feedback is very important to us. We will conduct further assessments on noise management to avoid disturbing guest comfort, and will also check the water pressure system in the rooms. We hope to welcome you back for a more comfortable stay on your next visit. Thank you for your understanding. Sincerely, Jeffrey Prastia Lubis, General Manager
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L***i
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Staycation
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8.6
/10
Reviewed 3 week(s) ago
The bathroom is slippery, the rest is OK🙏🏻
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Accommodation's Reply
09 Apr 2026
Dear Valued Guest, Thank you for taking the time to recommend and review Wiltop Jambi Hotel. We hope you felt safe and comfortable during your stay at Wiltop Jambi Hotel, as your comfort is our satisfaction. We look forward to welcoming and serving you again in the future. Sincerely, J. Pras Lubis, General Manager
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B***g
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Staycation
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9.7
/10
Reviewed 4 week(s) ago
The hotel staff is very friendly. The location is also strategic. It's really fun.
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Accommodation's Reply
06 Apr 2026
Dear Valued Guest, Thank you for taking the time to recommend and review Wiltop Jambi Hotel. We hope you felt safe and comfortable during your stay at Wiltop Jambi Hotel, as your comfort is our satisfaction. We look forward to welcoming and serving you again in the future. Sincerely, J. Pras Lubis, General Manager
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Verified Traveler
icon-Leisure
Leisure
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9.1
/10
Reviewed 4 week(s) ago
The staff are friendly and very helpful during check in and check out... 👍
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Accommodation's Reply
06 Apr 2026
Dear Valued Guest, Thank you for taking the time to recommend and review Wiltop Jambi Hotel. We hope you felt safe and comfortable during your stay at Wiltop Jambi Hotel, as your comfort is our satisfaction. We look forward to welcoming and serving you again in the future. Sincerely, J. Pras Lubis, General Manager
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i***n
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Staycation
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10.0
/10
Reviewed 4 week(s) ago
The hotel inside the mall is suitable for bringing children to stay overnight, the key access was broken but was immediately repaired
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Accommodation's Reply
06 Apr 2026
Dear Valued Guest, Thank you for taking the time to recommend and review Wiltop Jambi Hotel. We hope you felt safe and comfortable during your stay at Wiltop Jambi Hotel, as your comfort is our satisfaction. We look forward to welcoming and serving you again in the future. Sincerely, J. Pras Lubis, General Manager
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Wafistrietman C.
icon-Transit
Transit
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10.0
/10
Reviewed 4 week(s) ago
Close to the mall, you can shop to your heart's content.
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Accommodation's Reply
30 Mar 2026
Dear Mr./Ms. Wafi Street Man C., Thank you for taking the time to recommend and review Wiltop Jambi Hotel. We hope you felt safe and comfortable throughout your stay at Wiltop Jambi Hotel, as your comfort is our satisfaction. We look forward to welcoming and serving you again in the future. Sincerely, J. Pras Lubis, General Manager
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h***u
icon-Transit
Transit
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8.6
/10
Reviewed 4 week(s) ago
Vehicle parking facilities are inadequate
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Accommodation's Reply
06 Apr 2026
Dear Valued Guest, Thank you for your review. We apologize for any inconvenience you may have experienced regarding our parking. Your feedback is invaluable to us and will help us improve our services in the future. For more information, our parking lot is now integrated with the shopping mall's parking facilities, and our team is available to assist and provide guidance regarding parking for your convenience. We hope to provide you with a better experience on your next visit. Thank you for your understanding. Sincerely, J. Prastea Lubis, General Manager
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N***A
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel staff is nice, the rooms are comfortable, clean, the food is delicious, the view of the Batang Hari River makes it comfortable, go down from the hotel straight to the mall, it is very easy to shop and find food and even children's games.
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1 people find it helpful
Accommodation's Reply
20 Mar 2026
Dear Valued Guest, Thank you for taking the time to recommend and review Wiltop Jambi Hotel. We hope you felt safe and comfortable during your stay at Wiltop Jambi Hotel, as your comfort is our satisfaction. We look forward to welcoming and serving you again in the future. Sincerely, J. Pras Lubis, General Manager
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E***n
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
Very interesting with the beautiful scenery of Gentala
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Accommodation's Reply
20 Mar 2026
Dear Valued Guest, Thank you for taking the time to recommend and review Wiltop Jambi Hotel. We hope you felt safe and comfortable during your stay at Wiltop Jambi Hotel, as your comfort is our satisfaction. We look forward to welcoming and serving you again in the future. Sincerely, J. Pras Lubis, General Manager
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y***r
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 6 week(s) ago
Strategic location, integrated with the mall, comfortable, spacious room size.
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Accommodation's Reply
16 Mar 2026
Dear Valued Guest, Thank you for taking the time to recommend and review Wiltop Jambi Hotel. We hope you felt safe and comfortable during your stay at Wiltop Jambi Hotel, as your comfort is our satisfaction. We look forward to welcoming and serving you again in the future. Sincerely, J. Pras Lubis, General Manager
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F***H
icon-origin-TRAVELOKA
9.6
/10
Reviewed 7 week(s) ago
No complaints about the hotel, and the service is generally good. This is my second time here because the breakfast is delicious. However, since I stayed during Ramadan, the sahur meal was a bit hard and not as varied as usual. I'm sad, but I've already told the receptionist I'm sorry. I have to be honest :(
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Accommodation's Reply
11 Mar 2026
Dear Valued Guest, Greetings from Wiltop Jambi Hotel. Thank you for taking the time to share your experience. We are delighted that you have returned to stay with us again and that you were impressed with our service and breakfast. We sincerely apologize for the unpleasant experience regarding the Sahur menu during Ramadan. Your feedback is very important to us and has been forwarded to the relevant team for evaluation so that we can improve the quality and variety of our Sahur menu in the future. Thank you for your honesty and understanding. We hope to welcome you back again for a better experience next time. Sincerely, Jeffrey Prastia Lubis, General Manager
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S***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 8 week(s) ago
The place is really cozy to relieve stress
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Accommodation's Reply
11 Mar 2026
Dear Valued Guest, Thank you for taking the time to recommend and review Wiltop Jambi Hotel. We hope you felt safe and comfortable during your stay at Wiltop Jambi Hotel, as your comfort is our satisfaction. We look forward to welcoming and serving you again in the future. Sincerely, J. Pras Lubis, General Manager
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Rice T.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 8 week(s) ago
The hotel staff is very friendly and gives tolerance for check out times (hours).
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Accommodation's Reply
03 Mar 2026
Dear Mr. Rice T., Thank you for taking the time to recommend and review Wiltop Jambi Hotel. We hope you felt safe and comfortable throughout your stay at Wiltop Jambi Hotel, as your comfort is our satisfaction. We look forward to welcoming and serving you again in the future. Sincerely, J. Pras Lubis, General Manager
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Didi I. C.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 11 week(s) ago
The hotel staff is friendly... and full of smiles
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Accommodation's Reply
11 Feb 2026
Dear Mr. Didi I.C., Thank you very much for your wonderful review. We are delighted to hear that you felt comfortable with the warm welcome and friendly smiles of our team. Providing the best service with sincerity is our top priority. We hope to welcome you back to our hotel again for another memorable stay. Sincerely, Jeffrey Prastea Lubis, General Manager
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F***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Such a good hotel in this town
1 people find it helpful
Accommodation's Reply
09 Feb 2026
Dear Valued Guest Warmest Regards From Wiltop Hotel Jambi Thank you for sharing your wonderful feedback. It’s an honor to be recognized as one of the best hotels in town. We can’t wait to welcome you back for another memorable stay Best Regards Jeffry Prastya Lubis General Manager
R***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 14 week(s) ago
Good service, thanks
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Accommodation's Reply
22 Jan 2026
Dear Valued Guest, Thank you very much for your kind words and positive feedback. We are delighted to know that you enjoyed our service. Your appreciation truly motivates our team to continue delivering the best experience. We look forward to welcoming you back in the near future Warm Regards, Jeffry Prastya Lubis General Manager
Number of reviews per page
20
40