8.5
Very Good
From 2,241 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.6

Meal

8.5

Location

8.7

Service and Facilites

8.5

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Traveler Reviews Horison Plaza Inn Kendari

Number of reviews per page
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Customer reviews
N***I
icon-origin-TRAVELOKA
8.2
/10
Reviewed 7 day(s) ago
Comfortable hotel, clean rooms, friendly staff
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S***l
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Staycation
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10.0
/10
Reviewed 2 week(s) ago
The staff is nice and friendly. The TV in the room is broken and there is no Netflix.
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Rizki P.
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The hotel room was equipped with the basic necessity. I stayed at the room without window. It's clean but looked old, there're mosquitoes inside. I think they can do better. The WiFi functioned well.
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a***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 3 week(s) ago
Friendly staff, clean, most importantly the bathroom, but there are still spots that are not clean, the plugs are not near the bed.
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R***n
icon-Business
Business
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10.0
/10
Reviewed 5 week(s) ago
Very satisfying service, cleanliness, food and location
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Accommodation's Reply
06 Aug 2025
Warm greetings from PlazaInn Kendari by Horison. Thank you for your review, Mr./Mrs. R*n, for entrusting our hotel as your place to stay while in Kendari. We are very happy to be able to serve you wholeheartedly. We will share your review with our employees to motivate our team in terms of service. We always strive to provide the best service and facilities for our guests by presenting new innovations at breakfast time. We look forward to welcoming you back to Plaza Inn Kendari by Horison, of course with even better service and facilities. Best regards, Aldin Firdaus. General Manager
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R***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Very satisfying service, room & food
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Accommodation's Reply
06 Aug 2025
Warm greetings from PlazaInn Kendari by Horison. Thank you for your review, Mr./Mrs. R*n, for entrusting our hotel as your place to stay while in Kendari. We are very happy to be able to serve you wholeheartedly. We will share your review with our employees to motivate our team in terms of service. We always strive to provide the best service and facilities for our guests by presenting new innovations at breakfast time. We look forward to welcoming you back to Plaza Inn Kendari by Horison, of course with even better service and facilities. Best regards, Aldin Firdaus, General Manager
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F***a
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 6 week(s) ago
Good place if you want to stay in Kendari for a few days
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Accommodation's Reply
25 Jul 2025
Warm greetings from PlazaInn Kendari by Horison. Thank you for your review, Mr./Mrs. F*A, for entrusting our hotel as your place to stay while in Kendari. We are very happy to be able to serve you wholeheartedly. We will share your review with our employees to motivate our team in terms of service. We always strive to provide the best service and facilities for our guests by presenting new innovations at breakfast time. We look forward to welcoming you back to Plaza Inn Kendari by Horison, of course with even better service and facilities. Best regards, Aldin Firdaus, General Manager
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Suliswanto
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
very satisfied every time I have work I always stay at this hotel
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Accommodation's Reply
25 Jul 2025
Warm greetings from PlazaInn Kendari by Horison. Thank you for your review, Mr. Suliswanto, for entrusting our hotel as your accommodation during your stay in Kendari. We are very pleased to be able to serve you wholeheartedly. We will share your review with our employees to motivate our team in terms of service. We always strive to provide the best service and facilities for our guests by presenting new innovations during breakfast time. We look forward to welcoming you back to Plaza Inn Kendari by Horison, of course with even better service and facilities. Best regards, Aldin Firdaus, General Manager
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P***T
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
Breakfast good, room good, location in the city center
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Accommodation's Reply
25 Jul 2025
Warm greetings from PlazaInn Kendari by Horison. Thank you for your review, Mr./Mrs. P*T, for entrusting our hotel as your place to stay while in Kendari. We are very happy to be able to serve you wholeheartedly. We will share your review with our employees to motivate our team in terms of service. We always strive to provide the best service and facilities for our guests by presenting new innovations at breakfast time. We look forward to welcoming you back to Plaza Inn Kendari by Horison, of course with even better service and facilities. Best regards, Aldin Firdaus, General Manager
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N***r
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 8 week(s) ago
Cool, clean room, friendly and responsive staff, good facilities
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1 people find it helpful
Accommodation's Reply
25 Jul 2025
Warm greetings from PlazaInn Kendari by Horison. Thank you for your review, Mr./Mrs. N*R, for entrusting our hotel as your place to stay while in Kendari. We are very happy to be able to serve you wholeheartedly. We will share the review that Mr./Mrs. R*I gave to our employees to motivate our team in terms of service. We always strive to provide the best service and facilities for our guests by presenting new innovations at breakfast time. We look forward to welcoming you back to Plaza Inn Kendari by Horison, of course with even better service and facilities. Best regards, Aldin Firdaus. General Manager
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W***i
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
Recommended to use, clean and comfortable hotel.
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Accommodation's Reply
05 Jul 2025
Warm greetings from PlazaInn Kendari by Horison. Thank you for your review, Mr./Mrs. W*I, for trusting our hotel as your place to stay while in Kendari. We are very happy to serve you wholeheartedly, the review that Mr./Mrs. W*I gave will be conveyed to our employees to motivate our team in terms of service. We always strive to provide the best service and facilities for our guests by presenting new innovations at breakfast time. We look forward to welcoming you back to Plaza Inn Kendari by Horison, of course with even better service and facilities. Best regards, Aldin Firdaus. General Manager
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W***i
icon-Business
Business
icon-origin-TRAVELOKA
9.4
/10
Reviewed 8 week(s) ago
Hotel in the city center, clean and comfortable hotel, rooms are also clean.
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Accommodation's Reply
05 Jul 2025
Warm greetings from PlazaInn Kendari by Horison. Thank you for your review, Mr./Mrs. W*I, for trusting our hotel as your place to stay while in Kendari. We are very happy to serve you wholeheartedly, the review that Mr./Mrs. W*I gave will be conveyed to our employees to motivate our team in terms of service. We always strive to provide the best service and facilities for our guests by presenting new innovations at breakfast time. We look forward to welcoming you back to Plaza Inn Kendari by Horison, of course with even better service and facilities. Best regards, Aldin Firdaus. General Manager
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I***N
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
The hotel is cool and very comfortable. Want to visit again
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1 people find it helpful
Accommodation's Reply
05 Jul 2025
Warm greetings from PlazaInn Kendari by Horison. Thank you for your review, Mr./Mrs. I*N, for trusting our hotel as your place to stay while in Kendari. We are very happy to serve you wholeheartedly, the review that Mr./Mrs. I*N gave will be conveyed to our employees to motivate our team in terms of service. We always strive to provide the best service and facilities for our guests by presenting new innovations at breakfast time. We look forward to welcoming you back to Plaza Inn Kendari by Horison, of course with even better service and facilities. Best regards, Aldin Firdaus. General Manager
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I***a
icon-Business
Business
icon-origin-TRAVELOKA
8.1
/10
Reviewed 9 week(s) ago
The hotel is an old building. The lobby/lift smells of cigarettes (really), the room AC automatically turns off at night and cannot be turned back on.
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Accommodation's Reply
05 Jul 2025
Warm greetings from PlazaInn Kendari by Horison. Thank you for your review, Mr./Mrs. I*A, for trusting our hotel as your place to stay while in Kendari. We are very happy to serve you wholeheartedly. We apologize for the inconvenience that Mr./Mrs. I*A experienced regarding the room's AC which suddenly turned off at night. We have followed up your review to the related department so that similar things do not happen again in the future. We are very grateful for the suggestions and input that you have given for the progress of our hotel. We await your return to Plaza Inn Kendari by Horison, of course with better service and facilities. Best regards, Aldin Firdaus. General Manager
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W***i
icon-origin-TRAVELOKA
9.7
/10
Reviewed 12 week(s) ago
+ Friendly, helpful hotel staff, my child's wallet was left in the waiting room, but it was kept at the reception. + Comfortable, clean room, complete amenities, towels, clean bathroom. + Smooth wifi. - Try using room service for food, the taste is so-so, but the portion is really big. Hehe
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Accommodation's Reply
05 Jul 2025
Warm greetings from PlazaInn Kendari by Horison. Thank you for your review, Mr./Mrs. W*I, for trusting our hotel as your place to stay while in Kendari. We are very happy to serve you wholeheartedly, the review that Mr./Mrs. W*I gave will be conveyed to our employees to motivate our team in terms of service. We always strive to provide the best service and facilities for our guests by presenting new innovations at breakfast time. We look forward to welcoming you back to Plaza Inn Kendari by Horison, of course with even better service and facilities. Best regards, Aldin Firdaus. General Manager
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J***i
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
The hotel is quite good, the service is also good, the breakfast is also delicious......
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2 people find it helpful
Accommodation's Reply
11 Jun 2025
Warm greetings from PlazaInn Kendari by Horison. Thank you for your review, Mr./Mrs. J*I, for trusting our hotel as your place to stay while in Kendari. We are very happy to serve you wholeheartedly, the review that Mr./Mrs. J*I gave will be conveyed to our employees to motivate our team in terms of service. We always strive to provide the best service and facilities for our guests by presenting new innovations at breakfast time. We look forward to welcoming you back to Plaza Inn Kendari by Horison, of course with even better service and facilities. Best regards, Aldin Firdaus. General Manager
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i***n
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
nice room, friendly service. awesome
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Accommodation's Reply
11 Jun 2025
Warm greetings from PlazaInn Kendari by Horison. Thank you for your review, Mr./Mrs. I*N, for trusting our hotel as your place to stay while in Kendari. We are very happy to serve you wholeheartedly, the review that Mr./Mrs. I*N gave will be conveyed to our employees to motivate our team in terms of service. We always strive to provide the best service and facilities for our guests by presenting new innovations at breakfast time. We look forward to welcoming you back to Plaza Inn Kendari by Horison, of course with even better service and facilities. Best regards, Aldin Firdaus. General Manager
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D***i
icon-Business
Business
icon-origin-TRAVELOKA
8.2
/10
Reviewed 15 week(s) ago
The hotel is quite comfortable, according to the price, only requested for 1 bed but because it was full we got twin beds. The rest is safe.
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1 people find it helpful
Accommodation's Reply
26 May 2025
Warm greetings from PlazaInn Kendari by Horison. Thank you for your review, Mr./Mrs. D*i, for trusting our hotel as your place to stay while in Kendari. We are very happy to serve you wholeheartedly, the review that Mr./Mrs. D*i gave will be conveyed to our employees to motivate our team in terms of service. We apologize for the inconvenience related to the request for a king size room that we cannot fulfill, because our king size rooms have been fully booked so that the room allotment available on Traveloka is only Twin bed Rooms and we provide the room type according to your order that is published on the Traveloka voucher. We always strive to provide the best service and facilities for our guests by presenting new innovations at breakfast time. We look forward to welcoming you back to Plaza Inn Kendari by Horison, of course with better service and facilities. Best regards, Aldin Firdaus. General Manager
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T***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 15 week(s) ago
Clean rooms, friendly service
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Accommodation's Reply
19 May 2025
Warm greetings from PlazaInn Kendari by Horison. Thank you for your review, Mr./Mrs. T*i, for trusting our hotel as your place to stay while in Kendari. We are very happy to serve you wholeheartedly, the review that Mr./Mrs. T*i gave will be conveyed to our employees to motivate our team in terms of service. We always strive to provide the best service and facilities for our guests by presenting new innovations at breakfast time. We look forward to welcoming you back to Plaza Inn Kendari by Horison, of course with even better service and facilities. Best regards, Aldin Firdaus. General Manager
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L***y
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 17 week(s) ago
always a regular customer, because it is close to the shopping center and the city, it is very comfortable
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Accommodation's Reply
19 May 2025
Warm greetings from PlazaInn Kendari by Horison. Thank you for your review, Mr./Mrs. L*y, for trusting our hotel as your place to stay while in Kendari. We are very happy to serve you wholeheartedly, the review that Mr./Mrs. L*y gave will be conveyed to our employees to motivate our team in terms of service. We always strive to provide the best service and facilities for our guests by presenting new innovations at breakfast time. We look forward to welcoming you back to Plaza Inn Kendari by Horison, of course with even better service and facilities. Best regards, Aldin Firdaus. General Manager
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Number of reviews per page
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