G'Sign Hotel Banjarmasin

Explore G'Sign Hotel Banjarmasin
8.5
Very Good
From 7,481 reviews
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Cleanliness

8.6

Room Comfort

8.5

Meal

8.5

Location

8.7

Service and Facilites

8.5

People often mention about G'Sign Hotel Banjarmasin
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Distance to City Center (83)
Bedroom (78)
Ambiance (76)
Staff Friendliness (73)
Taste (73)
Variety (69)
Room Space (66)
Accessibility (64)
Hotel Area (64)
Bathroom (63)
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Traveler Reviews G'Sign Hotel Banjarmasin

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Customer reviews
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M harry m.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
The hotel is ok, cleanliness is ok but the food variety should be increased, thank you.
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Accommodation's Reply
18 Apr 2026
Dear Mr. M. Harry M., This is a message from G-Sign Banjarmasin Hotel. Thank you for your rating and review of our hotel. We were very pleased with the service and hospitality of our staff, as well as the hotel facilities that provided a comfortable stay. We have forwarded this rating and review to our team to encourage them to further improve our services. Thank you again for sharing this information. We sincerely hope to welcome you and your family again. Sincerely, Management
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M harry m.
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Staycation
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9.1
/10
Reviewed 2 week(s) ago
Clean hotel, good facilities, friendly staff, good for recreation with family.
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Accommodation's Reply
18 Apr 2026
Dear Mr. M. Harry M., This is a message from G-Sign Banjarmasin Hotel. Thank you for your rating and review of our hotel. We were very pleased with the service and hospitality of our staff, as well as the hotel facilities that provided a comfortable stay. We have forwarded this rating and review to our team to encourage them to further improve our services. Thank you again for sharing this information. We sincerely hope to welcome you and your family again. Sincerely, Management
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Budhi A.
icon-Leisure
Leisure
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8.4
/10
Reviewed 2 week(s) ago
You can choose three single beds in one room. Unfortunately, the lighting and view are limited, making the room smelly and uncomfortable, and stuffy.
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Accommodation's Reply
18 Apr 2026
Dear Mr. Budhi A., Sincerely yours, from Gizik Banjarmasin Hotel. Thank you for taking the time to leave us a review. We have forwarded your review regarding the musty smell in your room to the relevant department. We apologize for this and will strive to improve our services in the future. We hope to have the opportunity to serve you and your family again in the future. Sincerely, The Management Team
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Ivan S. A. S.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 2 week(s) ago
The TV isn't a smart Android TV yet, so it can't watch Netflix and the like.
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Accommodation's Reply
18 Apr 2026
Dear Mr. Ivan S.A.S., From G-Sign Banjarmasin Hotel, Thank you for taking the time to leave us a review. We have informed the hotel about your review regarding the non-Android smart TV, and we apologize for this. We will strive to improve our services in the future. We hope to have the opportunity to serve you and your family again in the future. Sincerely, The Management Team
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R***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The hotel staff were friendly, but the parking security was less so. The cleanliness was okay, the room was comfortable. Suggestions: The carpet in the room needs to be replaced, it's worn out, and the blankets and sheets aren't clean and white. The pool walls also need rejuvenation, they look dirty. Overall, everything was okay, especially the delicious breakfast. Thank you, G'sgn, for being part of our family staycation🫶
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Accommodation's Reply
18 Apr 2026
Dear Mr./Ms./Mrs. R*a, This is to inform you from G-Sign Banjarmasin Hotel that we thank you for your rating, photos, and review regarding your stay. We were satisfied with the service and hospitality of our staff, as well as the hotel's facilities, which provided a comfortable stay. Regarding your review about the blankets, bed linens, and the seemingly dirty swimming pool, we will inform the relevant department. Management apologizes for this. We have shared your rating and review with our team to motivate them to provide better hotel services. Thank you again for sharing your feedback. We hope to welcome you and your family again. Sincerely, Management
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F***i
icon-Staycation
Staycation
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9.7
/10
Reviewed 4 week(s) ago
Thank you to all the hotel staff. It was a very comfortable stay here.
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Accommodation's Reply
18 Apr 2026
Dear Mr./Ms. F*i, This is to inform you that G'Sign Banjarmasin Hotel would like to thank you for your rating and review of your stay. We were very satisfied with the service and hospitality of our staff, as well as the hotel's facilities that provided a comfortable stay. We have forwarded this rating and review to our team to encourage them to further improve their services. Thank you again for sharing this information. We sincerely hope to welcome you and your family again. Sincerely, The Management Team
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Achmad S.
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Transit
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8.5
/10
Reviewed 5 week(s) ago
Ok, quite nice clean room
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Accommodation's Reply
28 Mar 2026
Dear Ahmad S., We sincerely welcome you to G'Sign Banjarmasin Hotel. Thank you for leaving such a valuable review and feedback about our hotel. We are delighted to hear that you were satisfied with our staff's friendly service and the amenities provided for your comfortable stay. We will share your feedback with all our staff to strive for even better service. Thank you once again, and we look forward to your return visit with your family. Sincerely, The Hotel Management
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d***r
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 5 week(s) ago
The towels are shabby and smelly, unfit for use. Oh my, they smell... they're even blackish, not white. They're probably expired. Please fix them, since the people staying there are humans.
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1 people find it helpful
Accommodation's Reply
28 Mar 2026
Dear Gentlemen/Ladies, This is a message from G-Sign Banjarmasin Hotel. Thank you for taking the time to leave us a review. We have forwarded your review regarding the musty smell in the towels to the relevant department, and we apologize for this inconvenience. We are committed to improving our services in the future and hope to have the opportunity to serve you and your family again. Sincerely, The Management Team
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L***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
It's very fun, the facilities are complete so it's worth bringing your family.
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Accommodation's Reply
28 Mar 2026
Dear Mr./Ms. L*n, G'Sign Banjarmasin Hotel would like to express our gratitude for your rating and review of our accommodation. We were pleased with the service and hospitality of our staff, as well as the hotel's facilities that provided a comfortable stay. We have forwarded this rating and review to our team to encourage them to further improve their services. Thank you again for sharing this information. We sincerely hope to welcome you and your family again. Sincerely, The Management Team
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T***i
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Staycation
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8.5
/10
Reviewed 6 week(s) ago
Comfortable and clean, the location is easy to reach
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1 people find it helpful
Accommodation's Reply
28 Mar 2026
Dear Mr./Ms. T*i, This is a message from G'Sign Banjarmasin Hotel. Thank you for your rating and review of our hotel. We were very satisfied with the service and hospitality of our staff, as well as the comfortable facilities that provided a pleasant stay. We have forwarded this rating and review to our team to encourage them to further improve their service. Thank you again for sharing this information. We sincerely hope to welcome you and your family again. Sincerely, Management Team
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s***o
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10.0
/10
Reviewed 6 week(s) ago
Good... Worth recommending.
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Accommodation's Reply
13 Mar 2026
Dear Sir/Madam, s*o from G'Sign Banjarmasin Hotel would like to express our gratitude for your rating and review of our hotel. We were very pleased with the service and hospitality of our staff, as well as the comfortable facilities that provided a pleasant stay. We have forwarded this rating and review to our team to encourage them to further improve our services. Thank you again for sharing this information. We sincerely hope to welcome you and your family again. Sincerely, The Management Team
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Agus N.
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10.0
/10
Reviewed 8 week(s) ago
Next time, stop by again. Keep up the excellent customer service.
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Accommodation's Reply
07 Mar 2026
Dear Mr. Agus N., This is a brief message from G-Sign Banjarmasin Hotel. Thank you for your rating and review of our hotel. We were very satisfied with the service and hospitality of our staff, as well as the hotel's facilities that provided a comfortable stay. We have forwarded this rating and review to our team to encourage them to further improve their services. Thank you again for sharing this information. We sincerely hope to welcome you and your family again. Sincerely, Management
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D***y
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8.5
/10
Reviewed 9 week(s) ago
Clean place, friendly service.
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Accommodation's Reply
27 Feb 2026
Dear Mr./Ms./Mrs. D*Y, This is a message from G-Sign Banjarmasin Hotel: Thank you for your rating and review of our hotel. We were very satisfied with the service and hospitality of our staff, as well as the hotel's facilities that provided a comfortable stay. We have forwarded this rating and review to our team to encourage them to further improve their service. Thank you again for sharing this information. We sincerely hope to welcome you and your family again. Sincerely, Management Team
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I***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
Overall, I was satisfied, but I felt like the receptionist's smile was forced, just polite. It's not like other hotels where the smiles are genuinely friendly. Everyone else was satisfied.
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Accommodation's Reply
28 Feb 2026
Dear Ms./Mrs. l*a, Sincerely, G'Sign Banjarmasin Hotel. Thank you for taking the time to leave us a review. We have forwarded your review to the relevant department. The management apologizes for any inconvenience caused and will strive to improve our services in the future. We hope to have the opportunity to serve you and your family again in the future. Sincerely, The Management
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Ganti B. T.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 10 week(s) ago
The staff is very friendly and the facilities are okay
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Accommodation's Reply
27 Feb 2026
Dear Mr./Ms. Kanti B.T., This is a message from G-Sign Banjarmasin Hotel. We would like to thank you for your evaluation and review of our hotel's offer. We were satisfied with the service and hospitality of our staff, as well as the hotel's facilities that provided a comfortable stay. We have forwarded this evaluation and review to our team to motivate us to provide even better service. Thank you again for sharing your feedback. We sincerely hope to welcome you and your family again. Sincerely, The Management Team
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Verified Traveler
icon-Business
Business
icon-origin-TRAVELOKA
8.8
/10
Reviewed 10 week(s) ago
The bathroom sink faucet was broken, the sink drain was broken, and the sheets and blanket were so dirty they needed replacing.
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Accommodation's Reply
27 Feb 2026
Dear Mr./Ms. G*t, This is a message from G'Sign Banjarmasin Hotel. Thank you for your rating and feedback, and thank you for your comments regarding the cleanliness of the room, which we believe needs improvement. Regarding the minor damage to the bathroom, we will conduct a more thorough inspection of guest rooms. We will forward your comments to the relevant department and apologize for any inconvenience. We have shared your rating and review with our team to motivate them to provide better hotel services. Thank you again for sharing this information. We look forward to welcoming you and your family again. Sincerely, Management
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Hasan H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 13 week(s) ago
Quite a comfortable place to stay and do business.
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Accommodation's Reply
31 Jan 2026
Dear Mr. Hassan H! This is G-Sik Banjarmasin Hotel. Thank you for staying with us and sharing your valuable feedback. We are delighted to hear that you were satisfied with our service, hospitality, and facilities. We will pass your comments on to all our staff, and we will strive to always provide you with the best service. Thank you again for sharing your valuable feedback. We hope to welcome you back again soon. Sincerely, The Hotel Management Team
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R***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 14 week(s) ago
Always and always a recommended GSign staycation. Great, all your staff.
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Accommodation's Reply
31 Jan 2026
Dear R*t, Warm greetings from G'Sign Banjarmasin Hotel. We sincerely thank you for your review and valuable feedback about our hotel. We were very pleased with the service, hospitality, and amenities we provided for your comfortable stay. We will share your review with our staff to help us improve our service. Thank you again, and we look forward to welcoming you back with your family. Sincerely, Hotel Management
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Y***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.7
/10
Reviewed 14 week(s) ago
The hotel staff was okay. But as for the restaurant, I have a few comments: the rendang had no flavor at all, and the Balinese spiced egg had no flavor either. Please improve. The price for a 6-year-old child could be half the price, at 120,000 Rupiah, but it's not worth it. A 6-year-old would only eat a little and not finish it.
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1 people find it helpful
Accommodation's Reply
17 Jan 2026
Dear Mr./Ms./Mrs./..., Sincerely, from Gizik Banjarmasin Hotel. Thank you for taking the time to review our service. We apologize for any inconvenience caused. Our additional breakfast policy for children over 5 years old incurs an extra charge of 120,000 Rupiah. Regarding the taste of the rendang and the yellow spiced omelet, we have forwarded your feedback to the relevant department, and management apologizes for this. We will strive to improve our service in the future. We hope to have the opportunity to serve you and your family again in the future. Sincerely, Management
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L***a
icon-origin-TRAVELOKA
5.6
/10
Reviewed 16 week(s) ago
What was displayed on Traveloka didn't match the situation. They said there was a bathtub and it could accommodate up to three people, but in reality, there wasn't a bathtub and only two people could eat. I complained to the receptionist, who said Traveloka didn't update the information and that if you wanted to complain to Traveloka, they should just go to Traveloka. If it had been like that, I wouldn't have chosen that room; it was my first time encountering a hotel that didn't meet my expectations.
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Accommodation's Reply
17 Jan 2026
Dear Ms. L*a, Sincerely, G'Sign Banjarmasin Hotel. Thank you for taking the time to review our hotel. We apologize for any inconvenience caused. Please be informed that your booking was for a Standard Room, not a Grand Deluxe, and breakfast is only for two people. We have forwarded your feedback to the relevant department, and management apologizes for this. We strive to improve our services in the future. We hope to have the opportunity to serve you and your family again in the future. Sincerely, The Management
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Number of reviews per page
20
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