Dear Valued Guest, Thank you very much for your wonderful review and for choosing Watermark Hotel & Spa. We are delighted to hear that you enjoyed our friendly hospitality, convenient location near the airport, pleasant atmosphere, and cleanliness. Knowing that these aspects contributed to a comfortable stay truly means a lot to our team. Your kind words are a great source of motivation for us to continue delivering exceptional service and memorable experiences for all our guests. We sincerely appreciate your support and look forward to welcoming you back to Watermark Hotel & Spa on your next visit to Bali. Warm regards, Watermark Hotel & Spa Team

Dear Izzatul L., Warm Greetings from Watermark Hotel & SPA Bali. Thank you for taking the time to share your experience with us. We sincerely appreciate your feedback and are truly sorry to learn that your stay did not meet your expectations. Please accept our sincere apologies for the inconvenience you experienced regarding the condition of your suite, including the unpleasant odor, cleanliness concerns, the presence of insects, the bathroom condition, as well as your breakfast experience. We also understand how unsettling it must have been to experience repeated knocking on your window during the night, and we regret the discomfort this caused throughout your stay. Your feedback has been carefully reviewed and shared with our Housekeeping, Engineering, Security, and Food & Beverage teams for a thorough evaluation. We remain committed to continuously improving our facilities, cleanliness standards, and overall guest experience to ensure situations like these are addressed appropriately. Thank you once again for bringing these matters to our attention. We genuinely hope to have the opportunity to welcome you back in the future and provide you with the comfortable and memorable stay that reflects the hospitality standards we strive to deliver. Warm Regards, Watermark Hotel & SPA Bali

Dear Valued Guest, Warm Greetings from Watermark Hotel & SPA Bali. Thank you for your wonderful review and for choosing to stay with us once again. We are truly honored to know that this was your fourth stay at Watermark Hotel & SPA Bali and that each visit has left you with such positive memories. Your continued trust and loyalty mean the world to us. Knowing that we have become your preferred place to stay is the greatest compliment we could receive. We are delighted that our hospitality and services have consistently met your expectations, and we will be sure to share your kind words with our entire team as encouragement to continue delivering exceptional guest experiences. Thank you once again for your unwavering support and for being a valued returning guest. We sincerely look forward to welcoming you back for your fifth stay and creating many more memorable experiences with us. Warm Regards, Watermark Hotel & SPA Bali

Dear Valued Guest, Warm Greetings from Watermark Hotel & SPA Bali. Thank you for taking the time to share such a wonderful and detailed review of your stay at Watermark Hotel & SPA Bali. We are truly delighted to know that you had such an enjoyable staycation with us. It is a pleasure to hear that you enjoyed our facilities, especially the sauna, rooftop swimming pool, and the exclusive Suite Lounge, where you could relax with a cup of coffee, read a book, or simply unwind. We are also delighted that you appreciated the spacious suite, complete with its comfortable living area, balcony, coffee machine, minibar, and well-appointed bathroom amenities, all thoughtfully designed to provide a relaxing and memorable stay. We are equally pleased that our location allowed you to conveniently explore the Kedonganan Fish Market and experience the beautiful sunset while enjoying fresh seafood. It is also wonderful to know that you enjoyed our breakfast selection, including both the international buffet and the authentic Japanese breakfast at Imadoki Restaurant, as well as the warm hospitality provided by our team. Your kind words and recommendation mean so much to all of us and serve as great motivation to continue delivering exceptional experiences to every guest. We truly appreciate your trust and are honored to know that Watermark Hotel & SPA Bali will be your choice again for your next staycation. We sincerely look forward to welcoming you back for another relaxing and memorable stay with us. Warm Regards, Watermark Hotel & SPA Bali

Dear Mr Simon Warm Greetings from Watermark Hotel & SPA Bali Thank you so much for sharing your wonderful feedback and for choosing Watermark Hotel & Spa Jimbaran Bali for your stay. We are delighted to know that you found our room comfortable, super large and aprreciated our strategic location near the airport and Kedonganan Kuliner Seafood. Your warm feedback truly means a lot to us and we hope to have the opportunity to welcome you again on another ocassion. Warm regards Watermark Hotel & Spa Bali

Dear Valued Guest, Warm greetings from Watermark Hotel & SPA Bali. Thank you very much for your wonderful rating and for taking the time to share your experience with us. We are delighted to know that you enjoyed our strategic location near Jimbaran Beach, allowing you and your family to easily experience the beautiful sunset and enjoy the famous beachfront seafood restaurants. It is also wonderful to hear that our spacious room provided a comfortable space for your children to play and relax. Your kind feedback is a great encouragement for our team to continue creating memorable stays for every guest and family who visits Watermark Hotel & SPA Bali. We hope you also had the opportunity to unwind at our Outdoor Barrel Sauna and Ice Plunge, relax by our New Look Main Pool with Pool Up Bar, and enjoy delightful dining experiences at W Senses Grill Dining & Bar and Imadoki Japanese Restaurant during your stay. Thank you once again for choosing Watermark Hotel & SPA Bali. We truly appreciate your support and look forward to welcoming you and your family back for another relaxing and memorable stay on your next visit to Bali. Warm regards, Watermark Hotel & SPA Bali Team

Dear Valued Guest, Warm greetings from Watermark Hotel & SPA Bali. Thank you very much for your perfect rating and for taking the time to share your experience with us. We are truly delighted to know that you enjoyed our spacious room and found the bed and pillows comfortable, making your stay a pleasant one. At the same time, we sincerely appreciate you bringing the bidet and shower condition to our attention. Please accept our apologies for the inconvenience you experienced. Your feedback has been shared with our Engineering team, and we will ensure these issues are addressed promptly as part of our commitment to continuously improving our facilities and guest comfort. We hope you also had the opportunity to relax at our Outdoor Barrel Sauna and Ice Plunge, unwind by our New Look Main Pool with Pool Up Bar, and enjoy memorable dining experiences at W Senses Grill Dining & Bar and Imadoki Japanese Restaurant during your stay. Thank you once again for choosing Watermark Hotel & SPA Bali. We truly appreciate your valuable feedback and look forward to welcoming you back for an even more comfortable and memorable stay on your next visit to Bali. Warm regards, Watermark Hotel & SPA Bali Team

Dear Yosua D., Thank you very much for sharing your wonderful feedback and for choosing Watermark Hotel & Spa Jimbaran Bali for your family stay. We are delighted to know that you found our room comfortable, the bed relaxing, and our location convenient for exploring Jimbaran, including the famous Kedonganan Seafood area. It is especially rewarding to hear that our hotel provided a pleasant and comfortable environment for your family. We truly appreciate your kind words and look forward to welcoming you back for another memorable stay. We hope you will also have the opportunity to enjoy our Outdoor Barrel Sauna & Ice Plunge, newly refreshed main pool, Pool Up Bar, W Senses Grill Dining & Bar, and our Japanese restaurant selections on your next visit. Warm regards, Watermark Hotel & Spa Jimbaran Bali Team

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay at Watermark Hotel & Spa Jimbaran Bali. We sincerely apologize that the comfort of the bed did not meet your expectations. A restful night's sleep is one of the most important aspects of any stay, and we regret that we fell short in providing this experience for you. We are also concerned to learn about the inappropriate behavior you witnessed at the swimming pool. Please accept our apologies for this unpleasant observation. Your feedback has been shared with the relevant teams so that we can strengthen monitoring around our pool facilities and help ensure a more comfortable environment for all guests. We truly appreciate your comments, as they help us identify areas where we can improve. We hope to have the opportunity to welcome you back in the future and provide a much better experience, including our Outdoor Barrel Sauna & Ice Plunge, newly refreshed main pool, Pool Up Bar, W Senses Grill Dining & Bar, and Japanese restaurant selections. Warm regards, Watermark Hotel & Spa Jimbaran Bali Team

Dear Iswan S., Thank you very much for sharing your kind feedback during your stay at Watermark Hotel & Spa Jimbaran Bali. We are truly happy to know that you enjoyed the pleasant atmosphere of our hotel. Creating a calm, comfortable, and welcoming environment for every guest is always our priority, and your words are a wonderful encouragement for our team. We look forward to welcoming you back again soon, where you can also enjoy our Outdoor Barrel Sauna & Ice Plunge, newly refreshed main pool, Pool Up Bar, W Senses Grill Dining & Bar, and our Japanese restaurant selections for an even more relaxing stay in Jimbaran. Warm regards, Watermark Hotel & Spa Jimbaran Bali Team

Dear Simon, Thank you very much for sharing your kind review and for staying with us at Watermark Hotel & Spa Jimbaran Bali. We are delighted to hear that you enjoyed the comfort of our spacious room and appreciated our strategic location near the airport and Kedonganan area. It is also wonderful to know that our team’s friendly service helped make your stay even more pleasant. Your warm feedback truly means a lot to us and motivates our team to consistently deliver genuine hospitality and comfort for every guest. We look forward to welcoming you back soon to enjoy our Outdoor Barrel Sauna & Ice Plunge, newly refreshed main pool, Pool Up Bar, W Senses Grill Dining & Bar, and our Japanese restaurant selections for another relaxing stay in Jimbaran. Warm regards, Watermark Hotel & Spa Jimbaran Bali Team

Dear Valued Guest, Thank you very much for sharing your kind feedback and for choosing Watermark Hotel & Spa Jimbaran Bali for your stay. We are delighted to hear that even with a late-night arrival, our team was able to welcome you warmly and assist you smoothly. It is also wonderful to know that you enjoyed the spacious room and the comfort of the bathtub, allowing you to rest well after your journey. Your kind words mean a lot to us and encourage our team to keep delivering attentive and heartfelt service at all times. We look forward to welcoming you back soon, where you can also enjoy our Outdoor Barrel Sauna & Ice Plunge, newly refreshed main pool, Pool Up Bar, W Senses Grill Dining & Bar, and our Japanese restaurant selections for a more relaxing experience. Warm regards, Watermark Hotel & Spa Jimbaran Bali Team

Dear Valued Guest, Thank you very much for your kind review of your stay at Watermark Hotel & Spa Jimbaran Bali. We are truly delighted to hear that you appreciated our friendly service and that the complimentary airport shuttle made your journey more convenient. It is also wonderful to know you enjoyed the flexibility of our breakfast selection, offering both Western and Japanese options to suit different preferences. Your kind words mean a great deal to our team and motivate us to continue delivering thoughtful, seamless experiences for every guest. We look forward to welcoming you back soon to enjoy our Outdoor Barrel Sauna & Ice Plunge, newly refreshed main pool, Pool Up Bar, W Senses Grill Dining & Bar, and our Japanese restaurant selections for another relaxing stay in Jimbaran. Warm regards, Watermark Hotel & Spa Jimbaran Bali Team

Dear Riki R., Thank you very much for sharing such a thoughtful and positive review of your stay at Watermark Hotel & Spa Jimbaran Bali. We are truly delighted to hear that you enjoyed the comfort of our spacious and clean room, as well as the calm atmosphere that made your stay in Bali so relaxing. It is also wonderful to know that our strategic location near the airport and Jimbaran area added convenience to your travel experience. We are especially pleased that our team’s warm and helpful service, from check-in to check-out, made you feel well taken care of, and that the rooftop pool became one of your favorite spots to unwind. Your kind words mean a lot to us and inspire our team to keep creating memorable stays for every guest. We look forward to welcoming you back soon to enjoy our Outdoor Barrel Sauna & Ice Plunge, newly refreshed main pool, Pool Up Bar, W Senses Grill Dining & Bar, and our Japanese restaurant selections for another relaxing escape in Bali. Warm regards, Watermark Hotel & Spa Jimbaran Bali Team