Overall Ratings & Reviews Hana Hotel

Hello, Thank you for your kind review! We're delighted to hear that you enjoyed our friendly staff, convenient location, and convenient access to nearby dining options. We look forward to your next visit. Hana Hotel

Hello, so happy to hear you had a wonderful stay! The impressive room and breakfast made us happy too. See you again in Batam. Hana Hotel

Hello, Thank you for sharing your experience! We're glad you enjoyed your stay and experienced our hospitality. See you again soon. Hana Hotel

Hello, Thank you so much for staying again and leaving such a wonderful review! We are always delighted to welcome you to Hana Hotel. We look forward to seeing you again on your next visit. We look forward to welcoming you back! Best regards, Hana Hotel

Hello, Thank you so much for staying again and leaving such a wonderful review! We are always happy to welcome you back. We look forward to seeing you again on your next visit. We look forward to welcoming you back! Best regards, Hana Hotel

Hi, Thank you very much for your positive review! 😊. We are very happy to know that you felt comfortable with the cleanliness of the room, complete facilities, and our strategic location close to the market, mall, and ferry port. We are also happy to hear that you enjoyed our breakfast and felt that the price was very worth it. We are indeed committed to providing a safe, clean, and comfortable stay experience for all guests. We look forward to welcoming you back again soon! 🙏✨. Warm greetings from the entire team, Hana Hotel

Hello, Thank you for your positive review! 😊. We are glad to hear that you were satisfied with the friendly service from our receptionist, as well as enjoying the varied breakfast. Our location close to Lucky Plaza, shopping centers, and legendary culinary such as Yong Kee Fish Soup is indeed one of our advantages. We hope to welcome you back soon. Thank you for choosing us as your place to stay in Batam! Warm regards, Hana Hotel

Hello, Thank you sincerely for your kind words. It brings us great joy to know that your experience with us was a memorable one. At Hana Hotel, we take pride in delivering exceptional service and thoughtful touches to ensure every guest feels truly cared for. We look forward to the pleasure of welcoming you back for another stay. Warm regards, Hana Hotel

Hi, Thank you very much for your positive review! 😊. We are glad to know that you felt comfortable with the cleanliness of the room, the friendliness of our staff, and the strategic location near the city center. We hope to welcome you back on your next visit! Best regards, Hana Hotel

Hello, Thank you very much for your review and time to share your experience during your stay with us 🙏. We are glad to know that the service from our staff gave a good impression, and that you felt helped by the early check-in and complete room facilities, such as a hair dryer in the bathroom. We apologize for the inconvenience related to the noise in the twin room. This feedback is highly appreciated, and will be used as evaluation material so that in the future we can improve guest comfort, especially in terms of noise. Regarding breakfast, we also noted your suggestion to provide more variety. Thank you for your feedback, and we will continue to strive to provide better service and facilities. Hopefully we can welcome you back again on another occasion 🌟. Warm regards, Hana Hotel

Hi Mr. Sentosa, Thank you very much for your valuable review and feedback 🙏. We are glad to know that overall you were satisfied during your stay at Hana Hotel. However, we also greatly appreciate your attention to the service in the breakfast area. We apologize for the inconvenience caused and deeply regret if the behavior of our staff does not reflect the standard of service ethics that should be. We have forwarded your feedback to the relevant team for serious attention and can be immediately corrected. We are committed to continuously improving the quality of service so that every guest feels comfortable and leaves a good impression when staying at our place. Thank you again for your attention, and we hope to welcome you back in the future 🌟. Best regards, Hana Hotel

Dear Mr Zulvan, Thank you so much for your kind review! We’re thrilled to hear that you enjoyed your stay — from the cleanliness of the room, strong Wi-Fi connection, to our strategic location near shopping, food, and entertainment spots. Your satisfaction means a lot to us, and we truly hope to welcome you back again for another great experience in the future! Warm regards, Hana Hotel

Hello, Thank you sincerely for your kind words. It brings us great joy to know that your experience with us was a memorable one. At Hana Hotel, we take pride in delivering exceptional service and thoughtful touches to ensure every guest feels truly cared for. We look forward to the pleasure of welcoming you back for another exquisite stay. Warmest regards, Hana Hotel

Hi, Thank you so much for your lovely review! We're thrilled to hear that our friendly staff and affordable rates made your stay even more enjoyable. We're delighted to be your favorite spot—we look forward to your next visit! 😊. Best regards, Hana Hotel

Hi, Thank you so much for your positive review! We are so glad to hear that you were comfortable with the cleanliness of your room and the facilities provided. It was also nice to know that the many outlets helped during your stay — no need to fight over them! We look forward to welcoming you back in the future. Best regards, Hana Hotel

Hi Dianjunita, Thank you very much for your review! We are glad to know that you were comfortable with the service from our receptionist and restaurant team. Your feedback regarding other staff is highly appreciated and will be used as evaluation material so that we can provide more even and consistent service. We are also glad that you liked the hotel and its strategic location. We hope to welcome you back again in the future with a more pleasant experience. Warm regards, Hana Hotel

Hello, Thank you so much for staying again and leaving such a wonderful review! We are always happy to welcome you. We look forward to seeing you again on your next visit. We look forward to welcoming you back! Best regards, Hana Hotel

Hello, Thank you for your positive review! We are glad to hear that you enjoyed our strategic location, breakfast, and the cleanliness and tidiness of the hotel. We look forward to welcoming you back on your next visit. Best regards, Hana Hotel Batam

Hello Mr. Zulvan, Thank you very much for the review that you have given. We are very happy to be able to provide the best service for you. Warm regards, Hana Hotel

Hello Mr. Indra, Thank you very much for the review that you have given. We are very happy to be able to provide the best service for you. Warm regards, Hana Hotel