Overall Ratings & Reviews Resort Prima Cisarua

The staff is very friendly, the hotel is clean, the rooms are spacious, the hotel garden and swimming pool are nice. The hotel is very close to the safari park. Suggestion: Replace the bathroom curtains because they are old/not very clean.

The atmosphere is very comfortable, the room is spacious and quiet.... The children are very happy....

for the price I got for deluxe for me the room size is good.. the bathroom is okay not bad... the hallway lighting is lacking.. the staff are friendly only 1 or 2 people who don't smile and don't have any service language.. the swimming pool is enough but not clean... the field is good... the car park is enough.. the best thing is to be able to check in early if there is a ready for use room available... maybe it can be evaluated and dare to update the modern impression so that it doesn't look like an old resort... sorry just a suggestion... hopefully it will be more successful and not inferior to new hotels

The first time I arrived, the hotel seemed deserted even though it was a weekend. There weren't many staff there, but they were quite friendly. The interior looked like an old hotel. Because I had to go early in the morning, I didn't have breakfast there. When I came back a bit later before checking out, the car was already clean. Thanks

Looks old but nice place for staying 1 night.

see our review on alla fams youtube channel thank you

Friendly staff, easy access to everywhere.

The staff is friendly, access is close to everywhere.

A beautiful and cool environment, a fun play area for children and families.

Come on, a prime resort is in a condition like this, adjust the price to the condition of the room, it really needs to be cleaned and refreshed... the condition is very disappointing for the price offered. The bathroom, the damp bed is very uncomfortable

The location is very close to the Taman Safari Indonesia gate (about 950 meters or 3 minutes by car). If you want to go to Taman Safari, this hotel is suitable because it is on the same road as the road to Taman Safari (not a one-way road). If you want to go to Taman Safari, it is better to buy through the hotel because you can get a 10% discount. The food is also very delicious. The chef is amazing. In the afternoon, try the smashed chicken, Madura soto, and Angkringan fried rice. For breakfast, the typical chicken porridge there tastes delicious. The food is top notch. The bed is also comfortable. The most important thing is the cleanliness of the bed. The bathroom is also provided with complete toiletries, including branded toothpaste. The parking lot is quite spacious. In the morning, there are also those who have cleaned the car (need to be given tips). What needs to be fixed is: 1. Wifi is not strong enough 2. Telephone plug and one of the electrical plugs are not working 3. Bathtub is broken and not working (even with duct tape) 4. Hot water takes a long time to turn on (more than 10 or 15 minutes) 5. Need lighting near the single bed for family rooms

It was fun and thank you for the hospitality, extra bed discount and souvenirs.

Exciting. More details and friendly communication on Astag. Don't miss any info. Other things like additional beds and more.

Spacious room, good hot water, car washed so it's clean, great view and very cold, no need to use AC, it's also cold

It's really fun, the kids love being able to play ball and swim

All the staff are friendly from the receptionist, the staff who escorted us to our room, the staff at the restaurant to the parking attendant, all of them are very friendly. There is hot water in the bathroom, close to the safari park, easy road access. The hotel's feel is a bit old-fashioned but it's okay because it's clean. During breakfast there were many big ants on the table but that's normal because the hotel environment has many trees and plants. Recommended! Don't hesitate to come here

Noisy. Because the windows are not soundproof, I can't sleep, the sound of car engines all come into the room.

The staff's friendliness is top-notch! 👍🏻 also quick to help when asked. The facilities are quite complete for a relatively inexpensive price, strategic location near the safari park. It's just that the cleanliness of some elements of the room is a bit lacking. Like the cupboard is a bit dusty, even the cupboard door and bathroom and the glass on the window seem to need repair, there are also spider webs in several spots, there are even caterpillars entering the kitchen. Indeed, the nuance is green bamboo, so the maintenance must be more extra. The lake is okay, it just lacks maintenance so that guests who stay are more comfortable, especially for those who are sensitive to dust. The garden is spacious, there are children's and family play facilities. Hopefully the lake in the bungalow area can be beautified. The food is okay, hotel standard. Hopefully the breakfast menu can be more varied. Like there is cereal or fresh milk. This place is great to survive amidst the onslaught of other lodgings, let's support it.

The place is nice but if possible add a small stove like other places.

The staff are all friendly and all ok.