The hotel staff is very friendly. The food is delicious. The prices are okay.

The room was dirty, the sheets rarely changed, and the toilet smelled.

Strategic location, the rest is standard, good room, cleanliness, etc.

Good staff service and strategic location

Good, the hotel is close to the city center.

My account was dead, and the receptionist didn't answer my calls. The bathroom was a bit smelly and not very clean. The showerhead was rusty and the hot water didn't work. The pillows were hard and limp, so I had to use my hands to support them. I got a massage on my way home because my hands were sore. The food wasn't up to par; even asking for soy sauce was out of stock.

Room 510, slow wifi, bathroom blower is dead...

Ordered a 30m2 deluxe room but got 15m2.

Bad smell, leaky room, hot air conditioner.

For just sleeping or stopping by, it's okay, but for a staycation option for a few days, it's not worth it, especially for the cleanliness of the room, especially the sheets, maybe you should pay attention again, like the sheets that have never been changed, dull, stained, and like sandy. For the TV facilities, I also happened to get one that was only used as a wall decoration 😁 luckily there was wifi. As for the location, it is very strategic, close to banks, Mr DIY, food stalls and Tarakan Mall so it's not difficult for sudden needs and food 😇

Clean a clean room, don't be careless.

The hotel is strategically located. There are several famous restaurants such as McD, Pizza Hut and close to several bank branches and close to the XXI cinema. There are also snack locations around the hotel.

The room did not match the one booked, and there was no information about replacing it with another room.

Clean room, strategic location. Not far from McD, Pizza Hut, XXI and ATM. Breakfast is quite delicious. Friendly employee service. Many snacks around too.

There was no tissue in the toilet, the wifi pass was not given during check in. There was no kettle in the room, the flat receptionist did not smile when serving & was not on standby when I arrived. The food was less varied & a bit sour. The room was minimalist but comfortable.

The location is very strategic, but the facilities are inadequate, the cleanliness is lacking, the blankets are worn out, the floor looks like it has never been swept, the AC remote is broken. There are no tissues in the room, not even a glass. Please fix it again 🙏

The location is strategic near the city center. Good service. But please improve the cleanliness. When checking in, the bathroom trash bin had not been cleaned, there was still trash from previous guests. But overall everything is good.

The hotel staff is friendly, the hotel environment is clean, the strategic location is in the middle of the city, you can go anywhere easily.

Friendly and kind employees. Thanks.

Staying here is fun. The staff is friendly, the AC is cold, there is hot water in the toilet, the food is delicious, if we need hot water we can borrow an electric kettle from the receptionist. It's just that for Muslims, it's better to clean the room floor first if you want to pray. Oh yeah, and if possible, replace the towels and pillows with new ones, because the towels are a bit smelly and the pillows are hard, not soft anymore. That's all 👍😊.