Overall, it's quite comfortable and nice, clean, and the service is friendly. One suggestion: I think the back lobby could also have a reception area so that check-out isn't so far from the front. The pool is clean, comfortable for families, and quiet. The location is right in the city center.

Its a good lobby and the room is clean and nice, can be used for OOTD photos too

keep it up, hopefully it gets better,,,,,

The location isn't on a main road. The parking lot is quite spacious. The area under the bed wasn't cleaned well, with lots of hair. The wallpaper in the corner of the room was peeling. However, every time I book through the app, I'm always assigned a room in the far corner, which I really dislike.

Our experience was quite good. First, we got a free upgrade from Superior to Deluxe because it turned out the Superior room didn't have a refrigerator, and we really needed one. The room was very comfortable, the AC was cold. Everything worked well. The only odd thing was that we rented two rooms, but one of them was missing a standing light and a table lamp (if I'm not mistaken). It's not a big deal, but it was just weird, haha. Overall, it was enjoyable, and we'll be back again.

The AC is not cold enough, it would be better to keep checking it so that it can be fixed before anyone complains.

Strategic location, friendly staff, delicious food, clean rooms.

Thank you for upgrading our room to Superior. The service was good but unfortunately the room is quite old and dirty at some point, especially the closet. However, overall it was a good experience staying there.

Good place, easy access to Bogor city center, but the room ambiance is slightly dark with a creepy atmosphere and flickering lights. The carpet needs full cleaning, and the window also needs cleaning.

always a choice when going to Bogor again, been there several times and always good

Nice, comfortable, and the staff are friendly too.

The hotel has a classic feel, so the rooms are large, and the beds are quite large. However, because it appears to be an older hotel, some of the interiors look worn. The mattress in my room was uncomfortable, starting to feel thin, and when I slept, it felt like I was being stabbed through the springs, making for an unpleasant rest after a long trip. The air conditioning also wasn't cooling even though it was on for hours. The plus point was the breakfast, which was good; the food was varied and tasty. The service was good, and the staff were very helpful and friendly.

Clean rooms, friendly staff, comfortable and clean swimming pool, clean shower rooms, overall providing comfort for its visitors.

Recommendations for rest.

Worst hotel experience in my life. Check-in was supposed to be at 2 p.m., but my family and I had to wait for almost an hour because apparently the room had not yet been cleaned. I've asked the staff, but all they could say was 'sorry', and just told me to wait in the lobby with no compensation. Eventually, they extended my check-out time by one hour, even though their initial offer was only a 30-minute extension. On the way to my room, I had to take the stairs because it was far from the elevator. Then imagine my shock when I got inside my room and noticed the wall was peeling, the ceilings had multiple water stains like an old, badly kept house, poor condition amenities (the towels are damp and smell bad, the hanger broken), the shower was broken (can't turn on the faucet without propping it, the hot water was not functioning), plus the sofa smelled bad. Additionally, the room had dim lighting, and the window view was of house roofs and a sewer. On the last day of my stay, I got a call telling me I have to check out on time. I reminded them that they had promised me a one-hour late check-out as compensation, but the staff stated they couldn't allow it, claiming the maximum extension was only 30 minutes. To make matters worse, the hotel didn't keep their promise. Thank you for ruining my stay. I was still trying to be positive after the late check-in, but all of these crossed the line. Please fix your management. Will not stay here in the future.

Good and friendly service. The place is clean and comfortable.

The best service, clean rooms... All the staff are friendly... The only thing I got was the AC which was lacking. Overall it was good.

At first, I was disappointed because a 4-star hotel doesn't offer a happy anniversary note. The lobby smelled nice, but when I entered the room, it smelled damp. I had a baby crying in the middle of the night. The window faced an empty house, not what I expected from a 4-star hotel. The breakfast was mediocre. The staff and cleanliness were good.

I booked two superior rooms, but I wasn't able to check in until after 4:30 p.m. in one room, and the receptionist didn't apologize. The service from the other staff was excellent! Would I return? Absolutely not.

hotelnya well maintenance. good staff. good service. good experience to stay. really love it!