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MaxOneHotel Tidar Surabaya

Explore MaxOneHotel Tidar Surabaya

Overall Ratings & Reviews MaxOneHotel Tidar Surabaya

Traveloka (7,361)

Other sources (7)

8.6

Very Good

From 7,361 reviews

Provided by travelers on

Cleanliness

8.7

Room Comfort

8.6

Meal

8.2

Location

8.8

Service and Facilites

8.6

People often mention about MaxOneHotel Tidar Surabaya

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Staff Friendliness (130)

Distance to City Center (119)

Bedroom (114)

Ambiance (100)

Bathroom (100)

Accessibility (93)

Hotel Area (93)

Surroundings (90)

Room Space (86)

Check-in/out Time (79)

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Traveler Reviews MaxOneHotel Tidar Surabaya

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Customer reviews

S***i

Transit

9.7

/10

Reviewed 8 hour(s) ago

A regular resting place during official visits to SBY. It feels like home 🤭

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D***i

10.0

/10

Reviewed 7 day(s) ago

Strategic hotel close to city center

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1 people find it helpful

Edward T. W.

8.8

/10

Reviewed 1 week(s) ago

One of the best hotels with often fully booked in the Tidar area. Walking distance to restaurants, comfy, clean, and quiet room, friendly staff too. Variety of breakfast menu.

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j***a

Business

9.7

/10

Reviewed 1 week(s) ago

The service is really the best, from check in to check out, we were really served, this is the 3rd time I've been here

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Ika A. A. K.

9.7

/10

Reviewed 2 week(s) ago

Will definitely come back again, comfortable bed, strong water, good Wi-Fi, but maybe breakfast is a bit less “busy” in the pastry section, no sausages haha, but overall it’s ok!

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S***h

Transit

10.0

/10

Reviewed 3 week(s) ago

I've stayed here twice. The staff, from the bellboys, receptionists, waiters, and housekeepers, are all very friendly. The hotel is very clean.

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1 people find it helpful

M***h

Transit

10.0

/10

Reviewed 3 week(s) ago

The location is quite close to the station, the rooms are clean, the service is friendly, satisfied staying here with the family.

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A***i

Transit

8.3

/10

Reviewed 3 week(s) ago

Asked for a king size single bed but was given twin beds pushed together, disappointing.

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2 people find it helpful

a***g

8.5

/10

Reviewed 4 week(s) ago

Suitable for a family of 5-6 people in 1 room

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Muhammad I. U.

Leisure

9.7

/10

Reviewed 4 week(s) ago

The hotel staff was very friendly and helped us check in early. 🙏 Thank you, may it be blessed.

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M***a

9.7

/10

Reviewed 4 week(s) ago

The location is very strategic, the room is very clean, and it's very comfortable.

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M***a

10.0

/10

Reviewed 4 week(s) ago

The location is very strategic, the room is very clean, and it's very comfortable.

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N***l

Staycation

9.7

/10

Reviewed 4 week(s) ago

The staycation here was very enjoyable, especially the friendly and helpful staff, especially Mbak Salsa, the very nice receptionist.

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N***k

Leisure

9.7

/10

Reviewed 5 week(s) ago

The hotel staff is very friendly, the atmosphere is very comfortable, the location is close to the shopping center, there are many food vendors around the hotel, in short, it is highly recommended👍

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Faruk F.

9.1

/10

Reviewed 6 week(s) ago

Friendly staff, clean rooms and bathrooms, a peaceful and comfortable atmosphere, smooth internet access, delicious food, and easy access to everything. MaxOne Tidar is our family's top choice for a hotel when we visit Surabaya.

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Accommodation's Reply

25 Mar 2026

Dear Mr. Farouk F., Thank you for your visit and your wonderful review of your stay. I am delighted to hear that you appreciated the friendly service of our staff and the comfortable atmosphere that made your experience even more special. We hope that Maxone Hotel Tidar Surabaya will continue to be your and your family's first choice.

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Rini T.

10.0

/10

Reviewed 6 week(s) ago

I've been a regular at this place when I go to SBY and it's never disappointed me.

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Accommodation's Reply

25 Mar 2026

Dear Ms. Rini T., Thank you for your visit and your wonderful review of your stay. I am delighted to hear that you were impressed with the friendly service of our staff and the comfortable atmosphere that made your experience even more special. We hope that Maxone Hotel Tidar Surabaya will continue to be your and your family's first choice.

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I***l

Staycation

8.5

/10

Reviewed 9 week(s) ago

The location is strategically close to Surabaya's culinary spots and Tunjungan Mall.

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Accommodation's Reply

25 Mar 2026

Dear Ms./Mrs. I*I, Thank you for your visit and wonderful review during your stay with us. We are delighted to hear that you were impressed with the friendly service of our staff and the comfortable atmosphere that made your experience even more special. We hope that Maxone Hotel Tidar Surabaya will continue to be your and your family's first choice.

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I***h

10.0

/10

Reviewed 10 week(s) ago

The best hotels in Surabaya City

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1 people find it helpful

Accommodation's Reply

25 Mar 2026

Dear Ms./Mrs. I*h, Thank you for your visit and wonderful review during your stay with us. We are delighted to hear that you were impressed with the friendly service of our staff and the comfortable atmosphere that made your experience even more special. We hope that Maxone Hotel Tidar Surabaya will continue to be your and your family's first choice.

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Verified Traveler

Staycation

10.0

/10

Reviewed 11 week(s) ago

Highly recommended, the rooms are cheap and very comfortable, perfect for a staycation.

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Accommodation's Reply

25 Mar 2026

Dear Mr./Ms. G*t, Thank you for your visit and wonderful review during your stay with us. We are delighted to hear that you were impressed with the friendly service of our staff and the comfortable atmosphere that made your experience even more special. We hope that Maxone Hotel Tidar Surabaya will continue to be the first choice for you and your family.

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L***a

Leisure

9.7

/10

Reviewed 12 week(s) ago

Friendly staff, impressive service

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Accommodation's Reply

25 Mar 2026

Dear Ms. L*a, Thank you for your visit and wonderful review during your stay with us. We are delighted to hear that you were impressed with the friendly service of our staff and the comfortable atmosphere that made your experience even more special. We hope that Maxone Hotel Tidar Surabaya will continue to be your and your family's first choice.

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