1. There were cockroaches. 2. The room was not fully cleaned after the previous guest had occupied it. For example, I requested a non-smoking room, but I found a cigarette butt in the trash can from the previous guest. 3. The room was not inspected by the staff before being occupied. For example, the light wouldn't turn on because it was broken and the staff didn't know. 4. The sheets were a bit dirty, with stains. 5. The towels were white but dirty with stains and also had holes or tears. 6. The shower head was not in good condition. 7. The water heater was no longer suitable for use.