The hotel staff was friendly and helpful, but the room smelled of cigarette smoke when I first entered, but when the AC was on there was no smell, but when the AC was turned off the smell would come back. The bathroom was clean and comfortable, the hot water was sufficient... just warm. The TV was still analog. The room was clean enough, but the AC was in need of cleaning. I still give it five stars to support the hotel and to be able to improve things that are stated in the suggestions and criticisms of consumers.