Dear Ms. L*a, Sincerely yours from Surya Boutique Hotel Kota Lama Semarang. Thank you for your 5-star review! 🙏 We are delighted that your room on the 3rd floor offered such a beautiful view and enhanced your comfort during your stay. We hope your stay at our hotel is always smooth and we look forward to welcoming you again in the future. Sincerely, Mardi Tri Sutrisno, S.E. MM., Hotel Manager

Dear Mr./Ms. D*y, Warm regards from Surya Boutique Hotel Kota Lama Semarang. We are pleased that the cool air conditioning, newly renovated rooms, and cleanliness made your stay comfortable. We apologize for the inconvenience regarding the shower not having enough hot water. We have noted your feedback and will contact our technical team. We hope to see you again on your next stay. Sincerely, Mardi Tri Sutrisno, S.E. MM., Hotel Manager

Dear Mr./Ms. P*i, Sincerely yours from Surya Boutique Hotel Kota Lama Semarang. The hotel staff assisted us with the check-in process and escorted us to our room. Thank you for your feedback regarding the insufficient hot water, unstable Wi-Fi connection, and the dim room lighting. We will forward all feedback to the relevant team for immediate evaluation and improvement. Sincerely, Mardi Tri Sutrisno, S.E. MM., Hotel Manager

Dear Mr. Muhammad E.C., Sincerely yours, Suriya Boutique Hotel Kota Lama Semarang. Thank you for your very detailed review! 🙏 We are delighted that you found our hotel a great value choice in Semarang, along with the friendly staff and easy access to nearby street shops and Indomaret. We will follow up on your feedback regarding early check-in, cleanliness, lighting, and air conditioning to make your future stays even more comfortable. Thank you for recommending this hotel to travelers looking for budget-friendly options starting at 200,000 Rupiah. Sincerely, Mardi Tri Sutrisno, Hotel Manager, S.E. MM.

Dear Mr./Ms. V*a, Sincerely yours from Surya Boutique Hotel Kota Lama Semarang. Thank you so much for your positive review! We are delighted to hear that you enjoyed our location near Queen Mall, our friendly service, and the cleanliness we maintain. Such reviews encourage our team to continue striving to provide the best possible experience for all our guests. We look forward to welcoming you back again. Sincerely, Mardi Tri Sutrisno, S.E., MM. Hotel Manager. We look forward to welcoming you back in the future and providing you with an even more enjoyable stay. If you have anything else you would like to share, please contact our management.

Dear Valued Guest, Suriya Boutique Hotel Kota Lama Semarang would like to inform you that we would like to express our gratitude for your detailed and positive review regarding your stay at our hotel. We are delighted to hear that you were impressed with the friendly service from our staff and the convenient location near various restaurants and shopping areas. We apologize for any inconvenience you experienced regarding some amenities, such as the blankets and hot water. Your feedback is invaluable, and we will take immediate action to address this issue in order to provide the best possible experience for our guests in the future. We hope to welcome you back to our hotel again in the future! Please contact our management directly if you have any special requests or further inquiries. Sincerely, Mardi Tri Sutrisno, S.E., MM, Hotel Manager

Dear, Valued Guest Warmest Greeting from Surya Boutique Hotel Kota Lama Semarang..... Thank you so much for your wonderful review! We are thrilled to hear that you found your stay with us to be worth it and that you would recommend our hotel without hesitation. Your kind words truly motivate our team to continue providing exceptional service to all our guests. We hope to welcome you back in the near future for another memorable stay. Should you need any assistance in planning your next visit, please don’t hesitate to reach out to us directly. Best regard, Mardi Tri Sutrisno,S.E.,MM Hotel Manager

Dear Valued Guest, Sincerely, Suriya Boutique Hotel Kota Lama Semarang. Thank you so much for taking the time to write a positive review about your stay at our hotel. We are delighted that you found our location near Semarang Poncol Railway Station convenient for your travels. We hope to welcome you back soon and look forward to providing you with the best service. If you require any further assistance or have any questions, please contact our management directly. Mardi Tri Sutrisno, S.E., MM, Hotel Manager

Dear Valued Guest, Suriya Boutique Hotel Kota Lama Semarang would like to express our sincere gratitude for your positive review. We are delighted that you were satisfied with our staff's service and the cleanliness of the hotel. We strive to provide the best possible experience for all our guests, and your valuable feedback is a great encouragement to our team. We hope to welcome you back soon. Please feel free to contact us with any questions during your stay. Sincerely, Mardi Tree Sutrisno, Hotel Manager, S.E., MM

Dear Ms. Osa H.P., Thank you for choosing to stay at Suriya Boutique Hotel Kota Rama Semarang. We are delighted that you enjoyed your stay with us and hope to welcome you back again. Your satisfaction is our top priority, and your positive feedback encourages our entire team to continue striving for high-quality service. We look forward to welcoming you back and will do our best to provide you with an even better stay experience. Please contact us if you have any questions about your stay. Sincerely, Mardi Tree Sutrisno, Hotel Manager, Semarang

Dear Mr. Z*n, This is Surya Boutique Hotel Kota Lama Semarang. We greatly appreciate your valuable review and feedback. We are delighted to hear that you appreciated the friendliness of our staff. However, we sincerely apologize that your experience was not entirely satisfactory regarding the hotel facilities. We regret the inconvenience you experienced, including the cleanliness and comfort of your room. We will promptly address the issues you mentioned, such as maintaining cleanliness and improving amenities like hot water, air conditioning, and Wi-Fi. Your feedback is invaluable in helping us improve our service standards in the future. We hope to welcome you back and provide a better experience on your next visit. Please feel free to contact our management directly if you have any further questions or suggestions. Sincerely, Mardi Tri Sutrisno, S.E., MM. Hotel Manager

Dear Mr./Ms. J*s, Greetings from Surya Boutique Hotel Kota Lama Semarang. Thank you so much for your positive review! We are delighted to hear that our clean rooms, hot water, cool air conditioning, and beautiful amenities met your expectations. The Surya Boutique Hotel team is always committed to providing you with the best experience. Please feel free to return and stay with us anytime – we look forward to your next visit! 😊 Sincerely, Mardi tri Sutrisno, S.E., MM. Hotel Manager

Dear Ms. Yohana L.P., Suriya Boutique Hotel Kota Rama Semarang thanks you for taking the time to share your feedback following your stay. We are delighted to hear that you were satisfied with the friendly and courteous service, as well as the assistance provided by our staff. Our hotel is committed to always providing high-quality service to all our guests. We hope to welcome you back again. Please contact us if you have any comments or suggestions. Sincerely, Hotel Manager, Mardi Tree Sutrisno S.E., MM

Dear Ms. Itha G., Sincerely yours, Suriya Boutique Hotel Kota Lama Semarang. Thank you so much for your positive review and high rating of Suriya Hotel. We are delighted to hear that you and your family enjoyed your stay in our spacious suite and found the convenient location near Poncal Station and Queen City Mall very beneficial. We also appreciate your feedback regarding our breakfast. We strive to provide a diverse breakfast selection to cater to all guests' needs, and your comments are invaluable in helping us further improve our services. We look forward to welcoming you back to Suriya Hotel again in the near future and providing you with a similarly memorable experience. If you require any further assistance, please contact our management directly. Sincerely, Mardi Tri Sutrisno, S.E., MM. Hotel Manager

Hello M*M! This is Surya Boutique Hotel Kota Rama Semarang. We warmly welcome you. Thank you for your excellent review and perfect score. We are delighted to hear that you were pleased with our warm and attentive service, clean and tidy rooms, quiet and comfortable atmosphere, and extensive breakfast. Your valuable feedback motivates our team to strive to provide even better service. We look forward to welcoming you back soon. Please feel free to contact us with any inquiries. Mardi Tree Sutrisno, S.E., MM (Hotel Manager)

Dear Mr./Ms. P*T, Greetings from Surya Boutique Hotel Kota Lama Semarang. Thank you for taking the time to write a positive review about your experience at our hotel. We are delighted that you enjoyed your stay and experienced the classic and luxurious atmosphere in the heart of Semarang's old town. Your feedback truly warms our hearts. We are committed to continuously providing a pleasant experience for all our guests, and we hope to welcome you back in the future to enjoy even more of our beauty. If you have any questions or special requests for your next stay, please feel free to contact our management. Sincerely, Mardi Tri Sutrisno, S.E., MM. Hotel Manager

Dear, INSAN P. Warmest Greeting From Surya Boutique Hotel Kota Lama Semarang..... Thank you for taking the time to share your wonderful review! We are thrilled to hear that you found your room clean and the bed comfortable during your stay. It's also great to know that our location near the mall was convenient for you. We appreciate your feedback regarding breakfast, as we are always looking for ways to improve our offerings. We hope to have the pleasure of welcoming you back in the future to provide you with an even better experience. Best Regard, Mardi Tri Sutrisno, S.E.,MM Hotel Manager

Dear E*i, Mardi tri Sutrisno, S.E., MM Thank you for using our service. We appreciate your comments and apologize for any inconvenience caused during your stay. We understand your dissatisfaction with the cleanliness of our room, as well as the inadequate facilities and services you have reported. We sincerely apologize. The cleanliness and comfort of our guests are always our top priority. We carefully consider all guest comments and will do our best to prevent similar problems from happening again. Regarding the telephone service outage, our team is working hard to improve and confirm our service. We apologize again for the inconvenience and will work to resolve this issue in the future. For any further information, please contact the hotel directly. Best regards, Mardi tri Sutrisno, S.E., MM Hotel Management

Dear A*s, Thank you very much for your review and high rating! We are very pleased that you found our hotel's location in a great location in the heart of the city. We strive to provide the best possible experience for all our guests and highly appreciate your recommendation. We look forward to welcoming you back on your next visit to make your experience even more memorable. Best regards, Mardi Tri Sutrisno, S.E., MM. Hotel Manager