Dear Mr. G*t, Warm regards from the Royal Hotel n' Resto Jember. Thank you for choosing our hotel and sharing your memorable experience with us. Our excellent location near the city center and campus is designed to accommodate a variety of guests' activities, whether for business, education, or other important events. We look forward to welcoming you again soon.

Dear Ms./Mrs. Dien N., Thank you very much for taking the time to share your positive review with us. We are delighted to hear that the cleanliness, comfort, and access to delicious restaurants around our hotel made your stay memorable. For us, guest comfort at an affordable price is our top priority. We are committed to providing the best possible service and value for all our guests, and we hope to welcome you back again for an even better experience. Sincerely, Joni Bhatiar, General Manager

Dear Mr./Ms. G*t, Thank you very much for your review and rating. We are delighted to hear that you enjoyed our excellent location, the pool facilities adjacent to the lobby, and the convenient room layout. On the other hand, we apologize for the inconvenience related to your request for a king-size/twin bed which was not possible upon arrival. We appreciate your positive attitude and continued enjoyment of your stay. However, this feedback will serve as a reminder to our front desk team to be more careful in preparing rooms for future guests. If you return to stay with us again, please feel free to inform our team so we can ensure your utmost comfort. We look forward to welcoming you back with an even better experience. Sincerely, Djoni Bahtiar, General Manager

Dear Mr. Aditya C.P., From Royal Hotel n’ Resto Jember: Thank you for staying with us and for taking the time to write a review. We greatly appreciate your satisfaction with our location, food, and pricing. We also appreciate your valuable feedback regarding the room cleaning. Cleanliness is our top priority, and we apologize if our standards did not meet your expectations during your stay. Our team is committed to immediate improvement. We sincerely hope to welcome you again and show you the improvements we have made to our hotel on your next visit. Sincerely, Djoni Bahtiar, General Manager

Dear Mr./Mrs. Agustin D. A., From Royal Hotel n’ Resto Jember, we respectfully thank you for your wonderful review and for taking the time to share your experience with us. We are delighted to hear that you were satisfied with the value and luxury of our spacious Royal Diamond Suite, which was fully equipped with amenities for your comfort. We also appreciate your valuable feedback regarding the variety of the breakfast menu. We apologize if the breakfast menu during your stay was not as diverse as desired. We have forwarded this message to our Food and Beverage team for consideration in improving the menu in the future. We are honored to welcome you back again and we hope to provide you with an even more enjoyable stay and breakfast experience on your next visit. Sincerely, Djoni Bahtiar, General Manager