The hotel staff is friendly, all facilities are functioning well, the cleanliness is not very thorough, there is still a lot of dust in hidden places.

Wi-Fi isn't great. Food variety is limited. Hot water sometimes works, sometimes doesn't.

A truly wonderful hotel, with an extraordinary exterior style that's as luxurious as Europe. The rooms are comfortable.

A very satisfying 4-night stay. Fast check-in and fast check-out. I'll definitely be back if I ever stay in Malang.😍

The staff is friendly and fun in a classic atmosphere...

When I go to Malang, I always stay here. The price is affordable and the facilities are top-notch.

The location is strategic, food is close by, and the room is spacious. I booked a double room and got a twin room, and they finally helped me put the beds together. I'll come here again sometime.

Hotel close to city center... Quiet atmosphere...

The hotel is comfortable but unfortunately the bathroom often has problems with bathroom sanitation.

The hotel is comfortable, but unfortunately the bathroom water sanitation is often damaged.

Very nice, clean and comfortable.

The hotel itself is quite nice for the price, and it includes a bathtub and European-style interior. Perhaps because Hotel Gajah Mada is an older hotel, it needs a little renovation. The staff is also quite nice. Hopefully, it will be even better next year. Thanks.

Clean, cheap, and vintage. I'll definitely come back here if I go to Malang.

There's no elevator. The sink drain is clogged. There's often a problem with the access card, requiring frequent trips to the front desk. However, for the budget, I'm quite satisfied. The bathroom has a bathtub. I stayed 4 days and 3 nights and the room was always cleaned and tidied up. Thank you.

Good, strategic location, fast service.

Very friendly staff, good service.

Recommended hotel for staycation in Malang and the price is also affordable.

It's been a long time since I stayed here. I got a room with a leaking bathroom, and the bathtub was like, "What's wrong with that?"

Bad staff Horrible room Unsatisfactory reservation service Terrible parking

I am allowed to delay check out