Friendly staff, great view and delicious food

Hot water is not ready, always have to inform when you want to take a shower

Very friendly service from the moment we arrived. The view is beautiful. However, if you choose a wooden room, it's located at the bottom, so it's quite tiring climbing up and down the stairs. The breakfast was delicious. The room was quite clean. The service was friendly and honest. If I forgot something, they immediately contacted me.

The staff are friendly... The rooms are spacious and clean... It's just a shame the building seems to be lacking maintenance...

Rooms 20 and the adjacent rooms should not be offered to guests. Those who intended to get a view instead got a view of bamboo trees, which was actually scary because they were at the end. Early arrivals don't necessarily guarantee a good room; they're often given a room at the end, and late arrivals get a good view.

Good service, just enter the hotel, the food is also delicious.

The staff are nice and friendly, it's just a shame the hotel doesn't seem to be well maintained, there's a restaurant but no buffet, breakfast is delivered.

I have stayed in Lemon Hotel twice in Rumah Kayu. I love the ambiance, I can see the forest down the hill, fresh air, and quiet. But I don't like the bathroom, it's not clean, and the hot water is not working properly. The room is not soundproof. What I love about Lemon Hotel is the location, lots of restaurants.

The curtains didn't cover the entire window, leaving large gaps in all of them. My wife had no privacy, worried someone might walk by and peek. The bathroom had an unpleasant odor. It was clean, but it smelled bad.

All the staff here are very friendly, even though my husband and I stayed here using public transportation, did not bring a private vehicle (motorcycle/car) but the staff did not discriminate, all were served in a friendly manner, especially the restaurant staff who was on duty for f&b service today did a very good job, the food was finished (chicken and eggs) but he informed me without me asking beforehand that he would give the chicken & eggs directly to my table, I really do not regret choosing this hotel for my husband & I honeymoon❤️🫶🏻 Will be a regular here, please maintain everything, service, cleanliness etc.

friendly staff, the room is quite clean, the room is very spacious, the place is nice and quiet, very suitable for a quiet holiday, will stop by again soon.

Everything is ok and solid. Thank you very much to the security guard who helped me fix the car. Sorry, I took the key, tomorrow I will package it at the Lemon Hotel office.

Friendly staff, ready to help when you need something, nature to enjoy during your vacation to refresh, recommended for those who truly love nature

The hotel staff is very friendly, the accommodation is comfortable, the room is clean but needs to be improved, over all it is worth it and I like it

The rooms are spacious and clean, the views are beautiful mountains, there is a swimming pool and a children's playground.

The location is close to culinary places, but to get out you have to use a vehicle, it's really dark at night. Too many stairs, you have to climb 4 stairs to get to the room. The cleanliness is lacking, but the staff and atmosphere here are comfortable. For the deluxe room, the wood is not soundproof so you don't sleep well.

The hotel location is close to various tourist areas, the wifi is not connected to the TV (the network does not reach), the bathroom smells, the hot water is not working properly, thank you

Parking to the room down the stairs.

Strategic location, close to everywhere.

access here is indeed congested, because it is around the direction of Lembang tourism. access to the room is far from the lobby I took a villa type, had to go down quite a bit, if parents might be very tired. the cleanliness of the room is lacking, the bed pillowcase smells. the window curtains are dirty. the room is dusty. . the hot water is still okay but sometimes it goes out. the swimming pool is dirty. the glasses in the room are also not clean. the towels too. maybe this hotel is lacking maintenance. the restaurant is closed. can't order food here. the wifi is really messed up.