"Amazing stay! The staff was very friendly and check-in was very fast. The room was clean, smelled good, and the bed was very comfortable. Strategic location close to the city center. Highly recommended for a staycation!"

Thank God, I got a free room upgrade from superior to deluxe.

Stay at Novilla because access to everywhere is easy, the room is clean and quiet, the AC is not cold enough and the lights are not bright enough, Ma'am.

The hotel is close to tourist attractions. It's comfortable for families, young and old. The food is a bit salty, but the environment is clean and cool.

The hotel is close to tourist attractions. It's comfortable for families, young and old. The food is a bit salty, but the environment is clean and cool.

Fun and comfortable, suitable for families

For the first time staying, it was really cool, the staff was friendly.

This hotel is actually good, but with breakfast which should be a buffet, it has been replaced with 2 choices of fried rice or western food at a price that is much cheaper than no breakfast, in my opinion it's not really okay.

Located on Jalan Laut, close to Bangka's favorite beaches, it's easy to find. The staff is friendly, the menu is varied, and the prices are affordable. The food is also good. Recommended for families, but avoid the upper floors if possible, as there are only manual stairs. 😅

Maybe because I stayed on a weekday, it was very quiet, and the bathroom smelled bad, even in the room.

I don't know how many times I've stayed here, because it's so comfortable. The ambiance is beautiful, cool, and peaceful, you can walk to the park in the morning, and the food is delicious. It's become my family's go-to hotel. 😊

Very comfortable hotel and close to various beaches. Strategic location. Friendly service.

For the bellboys, please be more aware of the guests, don't just stand there without helping to carry the guests' bags or suitcases. The bathroom water is stagnant and when you enter the room it smells a bit bad.. otherwise it's okay

staying here is pleasant but the bellboy staff is not very responsive, guests are only escorted to the elevator and do not help to carry guests' bags or suitcases.. please provide training first. the rest is okay..

Because it was full, we got a twin bed. Even though the note asked for a double bed. Even though we combined it, it was not comfortable to sleep. Wifi is limited to only a few devices in the room. My husband wanted to work using a laptop, so he had to disconnect the others first.

Overall the hotel is okay but the menu in the restaurant needs to be more varied

There are bed bugs in the mattress.

A great place. The rooms are also nice

Close to the sea and the city of Sungai Clay, Bangka Belitung province.

The food is delicious, the hotel atmosphere is comfortable