Dear Valued Guest,
Greeting from HARRIS Hotel & Conventions Denpasar.
Thank you very much for taking the time to share such a thoughtful review following your four-night stay with us.
We are delighted to know that you found your room clean, tidy, and well managed, and that you enjoyed the daily decorations in our tower. It is especially heartwarming to hear that this small touch added something special to your stay. We will certainly share your kind words with our team, as knowing that their efforts were appreciated means a great deal to them.
We also appreciate your feedback regarding the condition of the room and, in particular, the noise from the air conditioning. We sincerely regret that this affected your comfort and made it more difficult to sleep. Your comment is valuable to us, and we will coordinate with our Engineering team to have the air-conditioning unit checked and ensure that the necessary follow-up is carried out.
Thank you once again for your kind words and constructive feedback. We are pleased that our team was able to make your stay comfortable overall, and we hope to have the pleasure of welcoming you back to HARRIS Hotel & Conventions Denpasar for an even more comfortable experience.
Best regards,
Komang Agus Kurniawan
Rooms Division Manage