Mountain View Resort & Spa

Explore Mountain View Resort & Spa
8.2
Very Good
From 119 reviews
Provided by travelers on
Cleanliness

8.2

Room Comfort

8.1

Meal

7.6

Location

8.3

Service and Facilites

8.0

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Surroundings (3)
Ambiance (3)
Room Space (3)
Bedroom (3)
Accessibility (2)
Staff Friendliness (2)
Wifi (2)
Soundproof (2)
Bathroom (2)
Hotel Area (2)
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Traveler Reviews Mountain View Resort & Spa

Number of reviews per page
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40
Customer reviews
Verified Traveler
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5.8
/10
Reviewed 33 week(s) ago
We arrived at the hotel at 12.30 Am on Sunday, and nobody at the Hotel, so we slept in the car untill 6 am, then a man showed up
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Accommodation's Reply
25 Sep 2025
We apologize for the inconvenience caused at our hotel. We have reprimanded the night shift staff, and they promised not to repeat the incident. However, they previously said they were repairing a leaking water pipe on the street and may have fallen asleep due to fatigue. Thank you.
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C***a
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Leisure
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8.1
/10
Reviewed 70 week(s) ago
Please check the bed cover before the customer enters, because I got blood stains, 🙏. And for breakfast, it's better to have it delivered because if you pick it up yourself, sometimes you don't get it. Thank you
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3 people find it helpful
Accommodation's Reply
10 Jan 2025
Thank you for choosing MVR as your vacation spot with your family. We apologize for the shortcomings and inconveniences that occurred, Sorry for the bed cover we know it's not a blood stain, but a stubborn stain, but we will continue to fix all our shortcomings. To be even better, If you had told us at that time, we would have replaced it with a new bed cover, Thank you,
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JAUFANI H. M.
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6.0
/10
Reviewed 99 week(s) ago
The room is quite comfortable, cleanliness needs to be improved because it smells like dust or musty smell in the room. Standard food is no problem, the problem is that it tastes bland and sorry it's not delicious. Overall, for that price, I give it a score of 5.5 out of 10.
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1 people find it helpful
Accommodation's Reply
25 Jun 2024
Thank you for choosing MVR as your vacation spot. We apologize for the shortcomings, and we will continue to strive to provide the best for our customers. Warm regards. MVR and Team.
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D***i
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Transit
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10.0
/10
Reviewed 99 week(s) ago
Friendly staff and very beautiful atmosphere
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4 people find it helpful
Accommodation's Reply
20 Jun 2024
Thank you for choosing Mountain View Resort as your vacation spot. We are still trying to provide the best for our customers. Warm regards. Team MVR.
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Rocky D. M.
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Staycation
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10.0
/10
Reviewed 100 week(s) ago
Good experience, we booked a family room, got a living room with sofa and dining table, wifi, and two bedrooms with queen size beds in the main room and double beds (top and bottom beds), spacious and clean bathroom, shower, toilet, and sink function well, adequate amenities kit is provided, the water is very smooth and strong. Friendly service, free coffee and tea during the stay and free Aqua once. The price is very appropriate with the service received, low budget and worth it.
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2 people find it helpful
Accommodation's Reply
12 Jun 2024
Thank you for choosing Mountain View for your holiday. We will always try to improve service for our guests, according to the facilities available to us. If there are still deficiencies, we will continue to change/improve them. Greetings, Team MVR.
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Dedeh K.
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6.1
/10
Reviewed 142 week(s) ago
Not a recommendation for this facility.
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2 people find it helpful
Mega Wegadara
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6.1
/10
Reviewed 142 week(s) ago
Kamar banyak sarang laba-laba, dan 5 hari nginep kamar gak pernah dibersihkan, handuk dan seprei juga gak pernah diganti.
2 people find it helpful
Ronald Bunga Mayang
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6.1
/10
Reviewed 142 week(s) ago
No recommended, the room is full of dust, lots of ants.
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Moh Irman Firmansyah
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6.1
/10
Reviewed 143 week(s) ago
Kecewa. Pake banget, kamar berdebu, begitu masuk kamar langsung terasa gatal-gatal, banyak sarang laba-laba dan semut hitam gede-gede, di lantai serasa nginjak pasir, gak ada sandal lagi, lampu redup sekali sampai beli bohlam sendiri untuk ganti lampu, tirai jendela gak rapat sehingga terlihat dari luar, sabun mandi seperti sabun untuk cuci tangan, air mandi panasnya lama. Tidak ada fasilitas air mineral dan pemanas air di kamar, sarapannya minimalis banget dengan nasi goreng yang lengket dan 1 telur dadar dibagi 4. Nginep selama 5 hari tidak ada yang bersihkan kamar, alat mandi, handuk dan sprei juga gak diganti. Pesan type deluxe fasilitasnya sama dengan type superior.
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1 people find it helpful
Meidy R.
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8.5
/10
Reviewed 167 week(s) ago
Facilities are very lacking, TV has no broadcasts, no bath soap (maybe forgot to add) lots of ants in the room. 🙈.
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fitri f.
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8.5
/10
Reviewed 204 week(s) ago
If you are looking for peace, I think this is the right place
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3 people find it helpful
Rina Y. K.
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8.5
/10
Reviewed 228 week(s) ago
Good service, Very Friendly and Safe staff.
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Antares W. S.
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9.1
/10
Reviewed 233 week(s) ago
Recommended for families who want to go on vacation, please optimize the functions of the lights and pay attention to cleanliness in tucked away areas. The rest is satisfactory, thanks mountain view.
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1 people find it helpful
Petrus K.
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9.1
/10
Reviewed 258 week(s) ago
Peaceful place, fits for those who are leaving hectic work for a while. Nice for couples as well as family.
+2
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Accommodation's Reply
01 Jun 2021
Dear Mr. Petrus, Thank you very much for visiting our Resort, We apologize if there are still shortcomings, Looking forward to your next visit, Thank you Warm Regards Mountain View and Team
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Hasti W.
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6.1
/10
Reviewed 262 week(s) ago
It's quite expensive for very standard facilities. No breakfast even though our reservation was including breakfast. I think the place is not well maintained since pandemic hit.
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Accommodation's Reply
05 May 2021
Dear Mrs. Hasty Thank you very much for the review that you have sent to us. We apologize for our shortcomings, For breakfast, we have prepared it at the restaurant, even though we know this is the fasting month. Regards Mountain View &Team
Yudha C. M.
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9.7
/10
Reviewed 269 week(s) ago
a very cozy place and suitable for a vacation with friends and family
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1 people find it helpful
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anneke m. w.
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6.0
/10
Reviewed 362 week(s) ago
The place is not as good as in the photo.
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1 people find it helpful
Ika R. W.
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9.4
/10
Reviewed 400 week(s) ago
The place is nice, the officers are friendly. Mumayan, the room where all the doors cannot be locked, please fix it immediately. If you can provide 1 large glass in the room.
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1 people find it helpful
Bagus Y.
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Family
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8.5
/10
Reviewed 412 week(s) ago
Pretty comfortable for a family.
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Koo K. F.
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Backpacking
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8.5
/10
Reviewed 454 week(s) ago
Peaceful and serene at the foot of the mountain even though the cottages layout are a bit box-in without the feel of openness.
1 people find it helpful
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