Grand Central Hotel Pekanbaru

Explore Grand Central Hotel Pekanbaru
8.4
Very Good
From 6,082 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.5

Meal

8.4

Location

8.6

Service and Facilites

8.4

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Staff Friendliness (58)
Bedroom (54)
Distance to City Center (49)
Taste (49)
Ambiance (47)
Room Space (47)
Hotel Area (45)
Bathroom (43)
Variety (40)
Accessibility (39)
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Traveler Reviews Grand Central Hotel Pekanbaru

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20
40
Customer reviews
N***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 day(s) ago
nice and very red and effective
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Accommodation's Reply
14 Jul 2026
Dear Mr./Ms./Mrs. Nee, We are pleased to inform you that Grand Central Hotel Pekanbaru would like to express our gratitude for visiting our hotel and for taking the time to write a review about our hotel. Your review is invaluable to us and extremely helpful as a reference for travelers looking for hotels in Pekanbaru. Thank you again, and we hope to welcome you back to Grand Central Hotel Pekanbaru with our best service. Thank you. Sincerely, The Management Team
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Yerni D.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 2 week(s) ago
The staff was very friendly and accommodating. Fast response and helpful.
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Accommodation's Reply
09 Jul 2026
Dear Mr./Mrs. Yernie D., It is our pleasure to inform you that Grand Central Hotel Pekanbaru would like to express our sincere gratitude for visiting Grand Central Hotel Pekanbaru and for taking the time to write a review about our hotel. Your review is invaluable to us and extremely helpful as a reference for travelers looking for hotels in Pekanbaru. Thank you again, and we hope to welcome you back to Grand Central Hotel Pekanbaru and provide you with our best service. Thank you. Sincerely, The Management Team
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Strategic location, delicious food, very friendly staff.
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Accommodation's Reply
12 Jun 2026
Dear Mr. G*t, This is a message from Grand Central Hotel Pekanbaru: “First of all, we would like to thank you for visiting Grand Central Hotel Pekanbaru and for taking the time to write a review about our hotel. Your review is extremely valuable to us and very helpful as a reference for travelers looking for hotels in Pekanbaru. Thank you again and we hope to welcome you back to Grand Central Hotel Pekanbaru and provide you with our best service.” Thank you. Sincerely, The Management Team
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Istiqomah S.
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Everything was good, clean room, good breakfast, drop off at the airport.
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Accommodation's Reply
12 Jun 2026
Dear Ms./Mrs. Istigomah S., Warm greetings from Grand Central Hotel Pekanbaru. First, we would like to thank you for visiting Grand Central Hotel Pekanbaru and for taking the time to write a review about our hotel. Your review is extremely valuable to us and very helpful as a reference for travelers looking for hotels in Pekanbaru. Thank you again, and we hope to welcome you back to Grand Central Hotel Pekanbaru with our best service. Thank you. Sincerely, The Management Team
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j***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
is the best good terbaikk mantapppp
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Accommodation's Reply
12 Jun 2026
Dear Mr./Ms. J*a, It is our pleasure to inform you that Grand Central Hotel Pekanbaru would like to express our sincere gratitude for visiting Grand Central Hotel Pekanbaru and for taking the time to write a review about our hotel. Your review is invaluable to us and extremely helpful as a reference for travelers looking for hotels in Pekanbaru. Thank you again, and we hope to welcome you back to Grand Central Hotel Pekanbaru with our best service. Thank you. Sincerely, The Management Team
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S***A
icon-origin-TRAVELOKA
10.0
/10
Reviewed 7 week(s) ago
The staff was kind and friendly. The rooms were comfortable and clean. The breakfast was also delicious.
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Accommodation's Reply
12 Jun 2026
Dear Mr./Ms./Mrs. S*A, This is a humble message from Grand Central Hotel Pekanbaru. First, we would like to thank you for visiting Grand Central Hotel Pekanbaru and for taking the time to write a review about our hotel. Your review is invaluable to us and extremely helpful as a reference for travelers looking for hotels in Pekanbaru. Thank you again, and we hope to welcome you back to Grand Central Hotel Pekanbaru and provide you with our best service. Thank you. Sincerely, The Management Team
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D***Y
icon-origin-TRAVELOKA
6.7
/10
Reviewed 9 week(s) ago
Ugly, bad service, ordinary facilities, clogged floor drain, no towels provided for swimming.
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Accommodation's Reply
21 May 2026
Dear Mr./Ms. D*Y, This is a message from Grand Central Hotel Pekanbaru: “First of all, we would like to thank you for visiting Grand Central Hotel Pekanbaru and for taking the time to write a review about our hotel. We apologize for any inconvenience you may have experienced during your stay. We will continue to improve our services. Thank you again for your feedback and interest. We hope to serve you even better in the future.” Thank you. Sincerely, The Management Team
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Verified Traveler
icon-origin-TRAVELOKA
8.5
/10
Reviewed 9 week(s) ago
The hotel is in a great location, not far from everywhere. Recommended for those visiting Pekanbaru.
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Accommodation's Reply
21 May 2026
Dear Mr. G*t, This is a message from Grand Central Hotel Pekanbaru: “First of all, we would like to thank you for visiting Grand Central Hotel Pekanbaru and for taking the time to write a review about our hotel. We apologize for any inconvenience you may have experienced during your stay. We will continue to improve our services. Thank you again for your feedback and interest. We hope to serve you even better in the future.” Thank you. Sincerely, The Management
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Yondanil S.
icon-origin-TRAVELOKA
9.4
/10
Reviewed 9 week(s) ago
The hotel is strategically located, the rooms are spacious, suitable for business purposes because it is close to everywhere, clean and the staff service is good.
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Accommodation's Reply
21 May 2026
Dear Ms./Mrs. Yondanil S., This is a message from Grand Central Hotel Pekanbaru: “First of all, we would like to thank you for choosing to stay at Grand Central Hotel Pekanbaru and for taking the time to write a review about our hotel. We apologize for any inconvenience you may have experienced during your stay. We will continue to improve our services. Thank you again for your feedback and interest. We hope to serve you even better in the future.” Thank you. Sincerely, The Management Team
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P***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 12 week(s) ago
Strategic hotel location, spacious and comfortable rooms, complete facilities.
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Accommodation's Reply
06 May 2026
Dear Mr./Ms. Pa, We are pleased to inform you that Grand Central Hotel Pekanbaru would like to express our gratitude for visiting our hotel and for taking the time to write a review about our hotel. Your review is invaluable to us and extremely helpful as a reference for travelers looking for hotels in Pekanbaru. Thank you again, and we hope to welcome you back to Grand Central Hotel Pekanbaru with our best service. Thank you. Sincerely, The Management Team
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Rafnida M.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 12 week(s) ago
It's very comfortable to stay here
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Accommodation's Reply
06 May 2026
Dear Ms. Ravnida M., This is a general message from Grand Central Hotel Pekanbaru. First, we would like to thank you for visiting Grand Central Hotel Pekanbaru and for taking the time to write a review about our hotel. Your review is extremely valuable to us and very helpful as a reference for travelers looking for hotels in Pekanbaru. Thank you again, and we hope to welcome you back to Grand Central Hotel Pekanbaru and provide you with our best service. Thank you. Sincerely, The Management Team
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Verified Traveler
icon-origin-TRAVELOKA
9.4
/10
Reviewed 13 week(s) ago
Everything was great, but I was given the wrong room key so I had to go back to the lobby.
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Accommodation's Reply
06 May 2026
Dear Mr. G*t, With our deepest respect from Grand Central Pekanbaru Hotel, First of all, we sincerely thank you for visiting Grand Central Pekanbaru Hotel and for taking the time to provide feedback about our hotel. We deeply apologize for any inconvenience you may have experienced during your stay. We will take further action to improve our services. Thank you again for your feedback and interest. We hope to serve you better in the future. Thank you. Sincerely, The Management
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wakhidatuzzuriah
icon-origin-TRAVELOKA
9.7
/10
Reviewed 13 week(s) ago
Clean hotel, great service
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Accommodation's Reply
20 Apr 2026
Dear Mr./Ms. wakhidatuzzuriah, Warm greetings from Grand Central Hotel Pekanbaru. First of all, we would like to thank you for visiting Grand Central Hotel Pekanbaru and for taking the time to write a review about our hotel. Your review is extremely valuable to us and very helpful as a reference for travelers looking for hotels in Pekanbaru. Thank you again, and we hope to welcome you back to Grand Central Hotel Pekanbaru with our best service. Thank you. Sincerely, The Management Team
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Verified Traveler
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Facilities offered by the hotel were satisfactory. Depending on the property, features like a restaurant, Wi-Fi, or fitness area were convenient, although performance (especially internet speed) could vary at times. The location of the hotel was another positive aspect, making it relatively easy to access nearby attractions, restaurants, or transportation options.
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Accommodation's Reply
20 Apr 2026
Dear Mr./Mrs G***t, Warm greetings from Grand Central Hotel Pekanbaru, First of all, we would like to thank you for visiting Grand Central Hotel Pekanbaru and for taking your valuable time to provide a review of our hotel. Your review of our hotel is very valuable to us and is also very useful for travelers as a reference for hotels in Pekanbaru. Once again, we thank you and we look forward to welcoming you back to Grand Central Hotel Pekanbaru with our best service. Thank you. Best regards. Management.
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MULIANA
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Very comfortable and perfect for a family vacation... What I like most is that the breakfast food is perfect for kids.
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Accommodation's Reply
07 Apr 2026
Dear Ms. Muliana, It is with great pleasure that we are pleased to inform you that Grand Central Hotel Pekanbaru has received your kind words. First, we would like to thank you for visiting Grand Central Hotel Pekanbaru and for taking the time to write a review about our hotel. Your review is invaluable to us and extremely helpful as a reference for travelers looking for hotels in Pekanbaru. Thank you again, and we hope to welcome you back to Grand Central Hotel Pekanbaru and provide you with our best service. Thank you. Sincerely, The Management Team
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Martha L. P.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 16 week(s) ago
Good.. Good service, all staff are friendly
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Accommodation's Reply
07 Apr 2026
Dear Ms. Martha L.P., It is our pleasure to inform you that Grand Central Hotel Pekanbaru has received your kind welcome. First, we would like to thank you for visiting Grand Central Hotel Pekanbaru and for taking the time to write a review about our hotel. Your review is invaluable to us and extremely helpful as a reference for travelers looking for hotels in Pekanbaru. Thank you again, and we hope to welcome you back to Grand Central Hotel Pekanbaru and provide you with our best service. Thank you. Sincerely, The Management Team
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A***m
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.6
/10
Reviewed 16 week(s) ago
Everything is ok. Dirty carpet room. Small swimming pool only.. Can only give 2 stars
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Accommodation's Reply
07 Apr 2026
Dear Mr./Ms. A*m, Warm greetings from Grand Central Hotel Pekanbaru. First of all, we would like to thank you for visiting Grand Central Hotel Pekanbaru and for taking the time to write a review about our hotel. We apologize for any inconvenience you may have experienced during your stay. We will continue to improve our services. Thank you again for your feedback and interest. We hope to serve you even better in the future. Thank you. Sincerely, The Management
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W***n
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
It's really great, calm and comfortable
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Accommodation's Reply
07 Apr 2026
Dear Mr. W*n, This is a message from Grand Central Hotel Pekanbaru: “First of all, we would like to thank you for visiting Grand Central Hotel Pekanbaru and for taking the time to write a review about our hotel. Your review is extremely valuable to us and very helpful as a reference for travelers looking for hotels in Pekanbaru. Thank you again, and we hope to welcome you back to Grand Central Hotel Pekanbaru and provide you with our best service.” Thank you. Sincerely, The Management Team
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Rahma s.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
The rooms are spacious and comfortable, the food is delicious, only the restaurant is not spacious enough and not comfortable enough.
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Accommodation's Reply
07 Apr 2026
Dear Ms./Mrs. Rahma S., Warm greetings from Grand Central Hotel Pekanbaru. First, we would like to thank you for visiting Grand Central Hotel Pekanbaru and for taking the time to write a review about our hotel. Your review is extremely valuable to us and very helpful as a reference for travelers looking for hotels in Pekanbaru. Thank you again, and we hope to welcome you back to Grand Central Hotel Pekanbaru with our best service. Thank you. Sincerely, The Management
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syufrianto
icon-origin-TRAVELOKA
8.5
/10
Reviewed 16 week(s) ago
It is very suitable for those who want a staycation, the gym facilities are good and complete.
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Accommodation's Reply
07 Apr 2026
Dear Mr. Sufrianto, Grand Central Hotel Pekanbaru extends its warmest regards. First, we would like to thank you for visiting Grand Central Hotel Pekanbaru and for taking the time to write a review about our hotel. Your review is invaluable to us and extremely helpful as a reference for travelers looking for hotels in Pekanbaru. Thank you again, and we hope to welcome you back to Grand Central Hotel Pekanbaru with our best service. Thank you. Sincerely, The Management Team
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Number of reviews per page
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