Horison Lampung
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Overall Ratings & Reviews Horison Lampung
Traveloka (13,033)
Other sources (11)
8.6
Very Good
From 13,033 reviews
Provided by travelers on
Cleanliness
8.6
Room Comfort
8.6
Meal
8.6
Location
8.8
Service and Facilites
8.6
People often mention about Horison Lampung
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Distance to City Center (152)
Staff Friendliness (151)
Bedroom (148)
Ambiance (127)
Room Space (126)
Taste (120)
Family Friendly (119)
Bathroom (114)
Accessibility (113)
Variety (109)
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Traveler Reviews Horison Lampung
Number of reviews per page
20
40
Customer reviews
i***m
Business
8.8
/10
Reviewed 7 day(s) ago
Comfortable and safe, staff are neat, polite and friendly.
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Accommodation's Reply
02 Feb 2026
Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you were satisfied with the location, cleanliness, service, food, and the friendliness of our staff. This compliment encourages the entire Horizon Hotel Lampung team to continue striving to maintain and improve the quality of our service. We hope to welcome you again in the future. Sincerely, The Management Team, Horizon Hotel Lampung
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J***n
8.2
/10
Reviewed 1 week(s) ago
tv perlu di update di smart tv
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R***l
6.9
/10
Reviewed 1 week(s) ago
"This was my first time staying at this hotel, so my first impression was that the room was quite clean and spacious, but the problem was in the bathroom. The water drained all the way out of the toilet area, even though there was a glass partition. Also, the hand shower was loose, always falling off the handle. The glass door wouldn't close properly. I've asked for a technician to come, but they couldn't do anything."
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Accommodation's Reply
02 Feb 2026
Dear Valued Guest, Thank you for taking the time to share your experience staying at Horison Hotel Lampung. We appreciate your feedback and apologize for any inconvenience, particularly regarding the bathroom. Your suggestions concerning the drain, showerhead, and glass bathroom door have been noted and we will follow up with our engineering team for thorough repairs. We regret that the technicians were unable to resolve the issues upon arrival. Thank you for choosing Horison Hotel Lampung. We hope to welcome you back for a better experience next time. Sincerely, The Management Team, Horison Hotel Lampung
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k***a
8.5
/10
Reviewed 2 week(s) ago
recommended, always want to stay here again
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Accommodation's Reply
02 Feb 2026
Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you were satisfied with the location, cleanliness, service, food, and the friendliness of our staff. This compliment encourages the entire Horizon Hotel Lampung team to continue striving to maintain and improve the quality of our service. We hope to welcome you again in the future. Sincerely, The Management Team, Horizon Hotel Lampung
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m***a
9.4
/10
Reviewed 2 week(s) ago
It was a nice hotel, with a nice pool for kids to swim.
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Accommodation's Reply
02 Feb 2026
Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you were satisfied with the location, cleanliness, service, food, and the friendliness of our staff. This compliment encourages the entire Horizon Hotel Lampung team to continue striving to maintain and improve the quality of our service. We hope to welcome you again in the future. Sincerely, The Management Team, Horizon Hotel Lampung
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R***a
10.0
/10
Reviewed 3 week(s) ago
It was very comfortable to stay at this hotel
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Accommodation's Reply
02 Feb 2026
Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you were satisfied with the location, cleanliness, service, food, and the friendliness of our staff. This compliment encourages the entire Horizon Hotel Lampung team to continue striving to maintain and improve the quality of our service. We hope to welcome you again in the future. Sincerely, The Management Team, Horizon Hotel Lampung
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DN
Deti N.
Transit
10.0
/10
Reviewed 3 week(s) ago
cake, bread filled with banana, the chocolate is really melted
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B***s
Business
9.4
/10
Reviewed 3 week(s) ago
Hotel with strategic location at Bandar Lampung
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Accommodation's Reply
02 Feb 2026
Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you were satisfied with the location, cleanliness, service, food, and the friendliness of our staff. This compliment encourages the entire Horizon Hotel Lampung team to continue striving to maintain and improve the quality of our service. We hope to welcome you again in the future. Sincerely, The Management Team, Horizon Hotel Lampung
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Y***a
Staycation
10.0
/10
Reviewed 3 week(s) ago
Comfortable, not noisy, friendly staff
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Accommodation's Reply
02 Feb 2026
Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you were satisfied with the location, cleanliness, service, food, and the friendliness of our staff. This compliment encourages the entire Horizon Hotel Lampung team to continue striving to maintain and improve the quality of our service. We hope to welcome you again in the future. Sincerely, The Management Team, Horizon Hotel Lampung
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Amirullah
Business
8.5
/10
Reviewed 4 week(s) ago
Great, friendly service and supported my business trip while in Lampung
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Accommodation's Reply
02 Feb 2026
Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you were satisfied with the location, cleanliness, service, food, and the friendliness of our staff. This compliment encourages the entire Horizon Hotel Lampung team to continue striving to maintain and improve the quality of our service. We hope to welcome you again in the future. Sincerely, The Management Team, Horizon Hotel Lampung
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Amirullah
Business
8.5
/10
Reviewed 4 week(s) ago
Accommodation for business trips and staycations
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Accommodation's Reply
02 Feb 2026
Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you were satisfied with the location, cleanliness, service, food, and the friendliness of our staff. This compliment encourages the entire Horizon Hotel Lampung team to continue striving to maintain and improve the quality of our service. We hope to welcome you again in the future. Sincerely, The Management Team, Horizon Hotel Lampung
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S***i
Leisure
10.0
/10
Reviewed 4 week(s) ago
The staff is very friendly, the food prices are affordable.
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1 people find it helpful
Accommodation's Reply
02 Feb 2026
Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you were satisfied with the location, cleanliness, service, food, and the friendliness of our staff. This compliment encourages the entire Horizon Hotel Lampung team to continue striving to maintain and improve the quality of our service. We hope to welcome you again in the future. Sincerely, The Management Team, Horizon Hotel Lampung
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ha
hari a.
10.0
/10
Reviewed 4 week(s) ago
Highly recommended, my child didn't want to go home because the service was so comfortable. The breakfast menu was great.
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Accommodation's Reply
02 Feb 2026
Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you were satisfied with the location, cleanliness, service, food, and the friendliness of our staff. This compliment encourages the entire Horizon Hotel Lampung team to continue striving to maintain and improve the quality of our service. We hope to welcome you again in the future. Sincerely, The Management Team, Horizon Hotel Lampung
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L***a
Business
10.0
/10
Reviewed 4 week(s) ago
Everything was fine. The place, the cleanliness, the service, the food, the friendly staff.
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1 people find it helpful
Accommodation's Reply
05 Jan 2026
Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you were satisfied with the location, cleanliness, service, food, and the friendliness of our staff. This compliment encourages the entire Horizon Hotel Lampung team to continue striving to maintain and improve the quality of our service. We hope to welcome you again in the future. Sincerely, The Management Team, Horizon Hotel Lampung
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az
aan z.
10.0
/10
Reviewed 4 week(s) ago
Recommendations for family vacations
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Accommodation's Reply
02 Feb 2026
Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you were satisfied with the location, cleanliness, service, food, and the friendliness of our staff. This compliment encourages the entire Horizon Hotel Lampung team to continue striving to maintain and improve the quality of our service. We hope to welcome you again in the future. Sincerely, The Management Team, Horizon Hotel Lampung
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L***g
Business
10.0
/10
Reviewed 5 week(s) ago
Good hotel for any needs
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Accommodation's Reply
05 Jan 2026
Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you were satisfied with the location, cleanliness, service, food, and the friendliness of our staff. This compliment encourages the entire Horizon Hotel Lampung team to continue striving to maintain and improve the quality of our service. We hope to welcome you again in the future. Sincerely, The Management Team, Horizon Hotel Lampung
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Y***F
Staycation
10.0
/10
Reviewed 5 week(s) ago
Highly recommend staying here
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Accommodation's Reply
05 Jan 2026
Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you were satisfied with the location, cleanliness, service, food, and the friendliness of our staff. This compliment encourages the entire Horizon Hotel Lampung team to continue striving to maintain and improve the quality of our service. We hope to welcome you again in the future. Sincerely, The Management Team, Horizon Hotel Lampung
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AT
Agung T.
Leisure
10.0
/10
Reviewed 5 week(s) ago
The hotel atmosphere is attractive, the rooms are spacious and tidy and the staff service is good.
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Accommodation's Reply
02 Feb 2026
Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you were satisfied with the location, cleanliness, service, food, and the friendliness of our staff. This compliment encourages the entire Horizon Hotel Lampung team to continue striving to maintain and improve the quality of our service. We hope to welcome you again in the future. Sincerely, The Management Team, Horizon Hotel Lampung
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p***i
Staycation
10.0
/10
Reviewed 5 week(s) ago
The hotel staff is very friendly, the food is delicious.
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2 people find it helpful
Accommodation's Reply
05 Jan 2026
Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you were satisfied with the location, cleanliness, service, food, and the friendliness of our staff. This compliment encourages the entire Horizon Hotel Lampung team to continue striving to maintain and improve the quality of our service. We hope to welcome you again in the future. Sincerely, The Management Team, Horizon Hotel Lampung
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F***a
Leisure
9.1
/10
Reviewed 5 week(s) ago
Strategic location, spacious rooms, friendly staff,
large parking area. Unfortunately, yesterday's room didn't include breakfast, so I didn't try it.
Better with breakfast since the swimming pool is in the breakfast area.
The price is worth it for the good service and facilities.
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Accommodation's Reply
05 Jan 2026
Dear Valued Guest, Thank you for your positive review. We are delighted to hear that you were satisfied with the location, cleanliness, service, food, and the friendliness of our staff. This compliment encourages the entire Horizon Hotel Lampung team to continue striving to maintain and improve the quality of our service. We hope to welcome you again in the future. Sincerely, The Management Team, Horizon Hotel Lampung
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Number of reviews per page
20
40
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