Overall Ratings & Reviews Horison Lampung

Traveloka (13,189)
Other sources (11)
8.6
Very Good
From 13,189 reviews
Provided by travelers on
Cleanliness

8.6

Room Comfort

8.6

Meal

8.5

Location

8.9

Service and Facilites

8.6

People often mention about Horison Lampung
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Staff Friendliness (172)
Distance to City Center (171)
Bedroom (168)
Ambiance (144)
Room Space (141)
Family Friendly (133)
Taste (131)
Accessibility (128)
Bathroom (128)
Hotel Area (120)
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Traveler Reviews Horison Lampung

Number of reviews per page
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Customer reviews
M***i
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10.0
/10
Reviewed 4 day(s) ago
Recommendations to suggest to relatives and friends
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A***e
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Leisure
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10.0
/10
Reviewed 2 week(s) ago
overall good, everything is satisfactory, it doesn't make you feel tired, if I go to Lampung I will stay here again 😍😍😍
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Accommodation's Reply
28 Apr 2026
Dear Dear Guest, thank you for your review and kind words regarding Horison Lampung Hotel. We are very pleased to hear that you were satisfied with our hotel spaces and themes. Your valuable feedback will be a great motivation for us to continue introducing new and exciting themes at Horison Lampung. We look forward to your visit again. Thank you. Sincerely, The Management of Horison Lampung
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Puty A. D.
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10.0
/10
Reviewed 2 week(s) ago
Great, we will be back soon, the staff service is very friendly
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Accommodation's Reply
28 Apr 2026
Dear Mr. Puti, Thank you for your review and compliments regarding Horison Lampung Hotel. We are delighted to hear that you were satisfied with the facilities and themes we offered. Your feedback motivates us to further develop and present even more engaging ideas and themes at Horison Lampung Hotel. We hope to welcome you back again in the future. Sincerely, The Management Team, Horison Lampung Hotel
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A***a
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Business
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9.1
/10
Reviewed 3 week(s) ago
The staff is friendly. The room is also cozy.
1 people find it helpful
Accommodation's Reply
28 Apr 2026
Dear Valued Guest, Thank you for your review and compliments on Horison Lampung Hotel. We are delighted to hear that you enjoyed the hotel's atmosphere and the themes we offer. Your feedback encourages us to continue presenting engaging concepts and themes at Horison Lampung Hotel. We look forward to welcoming you back in the future. Sincerely, The Management Team, Horison Lampung Hotel
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A***i
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9.7
/10
Reviewed 3 week(s) ago
The staff are friendly and the rooms are clean
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Accommodation's Reply
16 Apr 2026
Dear Valued Guest, Thank you for taking the time to share your valuable feedback. We apologize for any inconvenience you experienced during check-in. Your comment regarding our staff's use of personal mobile phones, particularly those in active use, does not reflect the professionalism and privacy standards expected of our valued guests. We will take this matter seriously by evaluating and emphasizing to our entire team the importance of professional conduct, the proper use of personal devices, and the confidentiality and comfort of our guests. Thank you for your interest and concern for the quality of our service. We look forward to welcoming you back for an even better experience next time. Sincerely, The Management Team, Horison Hotel Lampung
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Verified Traveler
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Staycation
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10.0
/10
Reviewed 3 week(s) ago
The hotel staff were very friendly, making the check-in process easy, right up to the delivery of luggage to the hotel room, the variety of food and the taste of the food was delicious, the restaurant was spacious and comfortable, and the swimming pool was child-friendly, thank you for the experience.
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Accommodation's Reply
16 Apr 2026
Dear Valued Guest, Sincerely, Horison Lampung Hotel. Thank you for your kind review. We are delighted to hear that your stay with your family was a memorable and worthwhile experience. Your compliments motivate us to continue providing the best service to all our guests. We hope to welcome you and your family back to Horison Lampung Hotel again in the future. Sincerely, Horison Lampung
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Verified Traveler
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Business
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10.0
/10
Reviewed 4 week(s) ago
The hotel staff were very friendly at check-in and check-out.
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Accommodation's Reply
16 Apr 2026
Dear Valued Guest, Sincerely, Horison Lampung Hotel. Thank you for your kind review. We are delighted to hear that your stay with your family was a memorable and worthwhile experience. Your compliments encourage us to continue providing the best service to all our guests. We hope to welcome you and your family back to Horison Lampung Hotel again in the future. Sincerely, Horison Lampung
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Egi A.
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10.0
/10
Reviewed 4 week(s) ago
Very good, suitable for families.
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Accommodation's Reply
16 Apr 2026
Dear Mr. Eiji, From Horizon Hotel Lampung, we respectfully thank you for your positive review. We are delighted to hear that your stay with your family was a memorable and worthwhile experience. Your compliments encourage us to continue providing the best service to all our guests. We hope to welcome you and your family back to Horizon Hotel Lampung again in the future. Sincerely, Horizon Lampung
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P***i
icon-Leisure
Leisure
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9.4
/10
Reviewed 4 week(s) ago
The hotel staff is friendly and helpful… Thank you Horison Lampung
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1 people find it helpful
Accommodation's Reply
16 Apr 2026
Dear Valued Guest, Sincerely, Horison Lampung Hotel. Thank you for your kind review. We are delighted to hear that your stay with your family was a memorable and worthwhile experience. Your compliments encourage us to continue providing the best service to all our guests. We hope to welcome you and your family back to Horison Lampung Hotel again in the future. Sincerely, Horison Lampung
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Mahendra Z. A.
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9.4
/10
Reviewed 5 week(s) ago
Thank you for the excellent service. The location is in the city center, making it easy for every family to access during Eid. The parking lot is modern, spacious, and secure. I got a room on the 12th floor with a great view. The Wi-Fi connection to the digital TV was a bit intermittent, but it was okay, I could watch analog TV. Overall, it was OK, thanks to Horison.
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Accommodation's Reply
16 Apr 2026
Dear Ms. Mahendra, Sincerely, Horison Lampung Hotel. Thank you for your kind review. We are delighted to hear that your stay with your family was a memorable and worthwhile experience. Your compliments encourage us to continue providing the best service to all our guests. We hope to welcome you and your family back to Horison Lampung Hotel again in the future. Sincerely, Horison Lampung
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christina n.
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10.0
/10
Reviewed 5 week(s) ago
Staying at a hotel is not merely about having a place to rest, but about enjoying a pleasant and memorable experience from the moment you arrive until the time you leave. As you step into the hotel lobby, a warm atmosphere immediately welcomes you through the friendly greetings of attentive staff who efficiently assist with the check-in process. The well-arranged interior, soothing scent, and soft background music create a sense of comfort and relaxation from the very beginning. Once the formalities are completed, the journey to your room marks the start of a more personal and intimate experience. Upon opening the door, a clean environment greets you. The neatly made bed with soft linens, warm lighting, and complete amenities such as a television, Wi-Fi connection, and quality toiletries make you feel truly cared for. The window view, whether overlooking a bustling city or a serene landscape, adds a special touch that enhances the overall sense of tranquility. Throughout your stay, the hotel’s service stands out as one of the most memorable aspects. The staff remain professional, responsive, and genuinely helpful, always ready to assist with any request or provide useful information. Additional facilities such as the restaurant, swimming pool, or fitness center further enrich the experience, making your stay even more enjoyable. In the morning, enjoying a delightful breakfast with a wide variety of menu options becomes a highlight. The combination of delicious food and a relaxed atmosphere provides the perfect start to the day. Every thoughtful detail provided by the hotel contributes to a feeling of being valued and well taken care of. Ultimately, staying at a hotel is not just about a comfortable bed, but about the service, ambiance, and memories created. It is an experience that offers both relaxation and satisfaction, leaving a lasting impression and a desire to return again in the future.
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1 people find it helpful
Accommodation's Reply
28 Apr 2026
Dear Christina, Thank you for your review and compliments on Horison Lampung Hotel. We are delighted to hear that you enjoyed the hotel's atmosphere and the themes we offer. Your feedback is also an encouragement for us to continue presenting interesting concepts and themes at Horison Lampung Hotel. We hope to welcome you back again in the future. Sincerely, The Management Team, Horison Lampung Hotel
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masitoh
icon-origin-TRAVELOKA
8.8
/10
Reviewed 6 week(s) ago
Everything was great: the view, the room, the food. I stayed in a deluxe twin room.
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Accommodation's Reply
28 Apr 2026
Dear Mr. Masitoh, Thank you for your review and compliments on Horison Lampung Hotel. We are delighted to hear that you enjoyed the hotel's atmosphere and the themes we presented. Your feedback is also an encouragement for us to continue presenting interesting concepts and themes at Horison Lampung Hotel. We hope to welcome you back again in the future. Sincerely, The Management Team, Horison Lampung Hotel
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D***y
icon-Leisure
Leisure
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9.7
/10
Reviewed 6 week(s) ago
Best place near to anywhere, the best
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Accommodation's Reply
28 Apr 2026
Dear Valued Guest, Thank you for your review and compliments on Horison Lampung Hotel. We are delighted to hear that you enjoyed the hotel's atmosphere and the various themes we offer. Your feedback encourages us to present even more engaging concepts and themes at Horison Lampung Hotel. We look forward to welcoming you back in the future. Sincerely, The Management Team, Horison Lampung Hotel
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Ramadhani D.
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10.0
/10
Reviewed 6 week(s) ago
Always a satisfying staycation here. Thanks, Horison!
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Accommodation's Reply
28 Apr 2026
Dear Mr. Ramadan, Thank you for your review and compliments on Horison Lampung Hotel. We are delighted to hear that you enjoyed the hotel's atmosphere and the themes we presented. Your feedback encourages us to continue offering engaging concepts and themes at Horison Lampung Hotel. We hope to welcome you back again in the future. Sincerely, The Management Team, Horison Lampung Hotel
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oska t.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 week(s) ago
The room still smelled of cigarettes, I called the receptionist but there was no follow up, I was just told to wait.
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AH formosa
icon-Leisure
Leisure
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10.0
/10
Reviewed 6 week(s) ago
Friendly staff, ok food, nice clean rooms
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Accommodation's Reply
28 Apr 2026
Dear Mr./Ms. Formosa, Thank you for your review and compliments on Horison Lampung Hotel. We are delighted to hear that you enjoyed the hotel's atmosphere and the themes we presented. Your feedback encourages us to continue offering engaging concepts and themes at Horison Lampung Hotel. We hope to welcome you back again in the future. Sincerely, The Management Team, Horison Lampung Hotel
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H***o
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Very close to the city center, near the mall and snacks nearby, the rooms are spacious and clean.
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1 people find it helpful
Accommodation's Reply
28 Apr 2026
Dear Valued Guest, Thank you for your review and compliments on Horison Lampung Hotel. We are delighted to hear that you enjoyed the hotel's atmosphere and the various themes we offer. Your feedback encourages us to present even more engaging concepts and themes at Horison Lampung Hotel. We look forward to welcoming you back in the future. Sincerely, The Management Team, Horison Lampung Hotel
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B***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
The waiters are friendly and kind, the service is basically very good.
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J***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The staff service is good and friendly and helpful in the check-in and check-out process.
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1 people find it helpful
J***i
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 8 week(s) ago
The hotel staff were nice and friendly and very helpful in the check-in and check-out process.
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1 people find it helpful
Number of reviews per page
20
40