E***i

8.1

/10

Reviewed 3 day(s) ago

The cleanliness is okay, only the TV is not working, the TV is broken and cannot be used.

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E***i

10.0

/10

Reviewed 4 day(s) ago

The hotel is cool, very clean.

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A***a

8.5

/10

Reviewed 5 day(s) ago

Ordering food at a restaurant via the room phone takes a long time.

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Riska J. I. S.

Staycation

10.0

/10

Reviewed 1 week(s) ago

Good, spacious hotel room, clean, cold AC, clean bathroom, there is a hairdryer.

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Indah M.

8.5

/10

Reviewed 2 week(s) ago

Very good and best hotel.

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N***l

10.0

/10

Reviewed 2 week(s) ago

When I made my reservation, I selected a Deluxe King room. However, during the app check-in process, the Deluxe Twin room was listed, even though I had already booked that option at the stated price. After confirming with the hotel, I discovered that the travel agent had changed the room information to a Twin room. Thankfully, the hotel was very helpful and was able to find me a Deluxe King room that matched my original reservation. I hope the app can further improve its booking system to better reflect customer preferences and ensure that the data forwarded to the hotel is accurate and properly confirmed.

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RIKI R.

Leisure

9.4

/10

Reviewed 2 week(s) ago

Staying at Horison Lampung is quite comfortable and enjoyable. Its strategic location, close to various favorite local eateries like Nasi Uduk Toha, makes it easy to find authentic Lampung cuisine. It's also close to Kartini Mall for shopping or just sightseeing. It's perfect for those looking for a hotel with easy access to everything in the city center.

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Verified Traveler

10.0

/10

Reviewed 2 week(s) ago

The hotel staff is very friendly, the breakfast is delicious

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faldy a.

Leisure

10.0

/10

Reviewed 2 week(s) ago

All services are excellent, from check in to check out.

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t***s

Staycation

9.6

/10

Reviewed 3 week(s) ago

Nice hotel, just the hairdryer needs to be replaced.

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y***a

Leisure

9.4

/10

Reviewed 4 week(s) ago

It was a nice experience to stay at this hotel. I will choose Horison again in the future to become my rest place in Lampung.

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M***i

10.0

/10

Reviewed 5 week(s) ago

Recommendations to suggest to relatives and friends

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A***e

Leisure

10.0

/10

Reviewed 6 week(s) ago

overall good, everything is satisfactory, it doesn't make you feel tired, if I go to Lampung I will stay here again 😍😍😍

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Accommodation's Reply

28 Apr 2026

Dear Dear Guest, thank you for your review and kind words regarding Horison Lampung Hotel. We are very pleased to hear that you were satisfied with our hotel spaces and themes. Your valuable feedback will be a great motivation for us to continue introducing new and exciting themes at Horison Lampung. We look forward to your visit again. Thank you. Sincerely, The Management of Horison Lampung

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Puty A. D.

10.0

/10

Reviewed 6 week(s) ago

Great, we will be back soon, the staff service is very friendly

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Accommodation's Reply

28 Apr 2026

Dear Mr. Puti, Thank you for your review and compliments regarding Horison Lampung Hotel. We are delighted to hear that you were satisfied with the facilities and themes we offered. Your feedback motivates us to further develop and present even more engaging ideas and themes at Horison Lampung Hotel. We hope to welcome you back again in the future. Sincerely, The Management Team, Horison Lampung Hotel

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A***a

Business

9.1

/10

Reviewed 7 week(s) ago

The staff is friendly. The room is also cozy.

1 people find it helpful

Accommodation's Reply

28 Apr 2026

Dear Valued Guest, Thank you for your review and compliments on Horison Lampung Hotel. We are delighted to hear that you enjoyed the hotel's atmosphere and the themes we offer. Your feedback encourages us to continue presenting engaging concepts and themes at Horison Lampung Hotel. We look forward to welcoming you back in the future. Sincerely, The Management Team, Horison Lampung Hotel

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A***i

9.7

/10

Reviewed 7 week(s) ago

The staff are friendly and the rooms are clean

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Accommodation's Reply

16 Apr 2026

Dear Valued Guest, Thank you for taking the time to share your valuable feedback. We apologize for any inconvenience you experienced during check-in. Your comment regarding our staff's use of personal mobile phones, particularly those in active use, does not reflect the professionalism and privacy standards expected of our valued guests. We will take this matter seriously by evaluating and emphasizing to our entire team the importance of professional conduct, the proper use of personal devices, and the confidentiality and comfort of our guests. Thank you for your interest and concern for the quality of our service. We look forward to welcoming you back for an even better experience next time. Sincerely, The Management Team, Horison Hotel Lampung

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Verified Traveler

Staycation

10.0

/10

Reviewed 7 week(s) ago

The hotel staff were very friendly, making the check-in process easy, right up to the delivery of luggage to the hotel room, the variety of food and the taste of the food was delicious, the restaurant was spacious and comfortable, and the swimming pool was child-friendly, thank you for the experience.

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Accommodation's Reply

16 Apr 2026

Dear Valued Guest, Sincerely, Horison Lampung Hotel. Thank you for your kind review. We are delighted to hear that your stay with your family was a memorable and worthwhile experience. Your compliments motivate us to continue providing the best service to all our guests. We hope to welcome you and your family back to Horison Lampung Hotel again in the future. Sincerely, Horison Lampung

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Verified Traveler

Business

10.0

/10

Reviewed 8 week(s) ago

The hotel staff were very friendly at check-in and check-out.

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Accommodation's Reply

16 Apr 2026

Dear Valued Guest, Sincerely, Horison Lampung Hotel. Thank you for your kind review. We are delighted to hear that your stay with your family was a memorable and worthwhile experience. Your compliments encourage us to continue providing the best service to all our guests. We hope to welcome you and your family back to Horison Lampung Hotel again in the future. Sincerely, Horison Lampung

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Egi A.

10.0

/10

Reviewed 8 week(s) ago

Very good, suitable for families.

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Accommodation's Reply

16 Apr 2026

Dear Mr. Eiji, From Horizon Hotel Lampung, we respectfully thank you for your positive review. We are delighted to hear that your stay with your family was a memorable and worthwhile experience. Your compliments encourage us to continue providing the best service to all our guests. We hope to welcome you and your family back to Horizon Hotel Lampung again in the future. Sincerely, Horizon Lampung

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P***i

Leisure

9.4

/10

Reviewed 8 week(s) ago

The hotel staff is friendly and helpful… Thank you Horison Lampung

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1 people find it helpful

Accommodation's Reply

16 Apr 2026

Dear Valued Guest, Sincerely, Horison Lampung Hotel. Thank you for your kind review. We are delighted to hear that your stay with your family was a memorable and worthwhile experience. Your compliments encourage us to continue providing the best service to all our guests. We hope to welcome you and your family back to Horison Lampung Hotel again in the future. Sincerely, Horison Lampung

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Horison Lampung

Overall Ratings & Reviews Horison Lampung

8.6

8.6

8.5

8.9

8.6

Traveler Reviews Horison Lampung