Dear Mr./Ms. f*a, Sincerely yours from Queen of the South Beach Resort & Hotel Yogyakarta. Thank you for your excellent rating and review. We are delighted to hear that you enjoyed the spacious rooms, the meticulously maintained cleanliness, the comfortable air conditioning, and the friendly service of our team. Your compliments motivate us to continue striving for the best possible service. We look forward to welcoming you back in the future. Sincerely, Kuna, General Manager, Queen of the South Beach Resort & Hotel Yogyakarta

Dear Christianti, the Queen of the South Beach Yogyakarta Hotel & Resort extends its warmest greetings. Thank you for your wonderful review and rating. We are delighted to hear that you enjoyed the beautiful scenery during your stay. Your kind words motivate us to strive even harder to provide the best experience for all our guests. We look forward to seeing you again. Thank you. Gunata, General Manager, Queen of the South Beach Yogyakarta Hotel & Resort

Dear Mr. Daud J. S. S., From Queen of the South Beach Resort & Hotel Yogyakarta, we respectfully thank you for your high rating and excellent review. We are delighted to know that you were satisfied and enjoyed your stay with us. Your compliments motivate us to strive to provide the best service to all our guests. We hope to welcome you again in the future. Sincerely, Gunata, General Manager, Queen of the South Beach Resort & Hotel Yogyakarta

Dear Valued Guest, This is a message from Queen of the South Beach Resort Yogyakarta. We would like to express our sincere gratitude for your excellent rating and wonderful review. We are delighted to know that you enjoyed your stay with us. Greetings to Bogor 😊 We hope to welcome you again in the future. Sincerely, Kuna, General Manager, Queen of the South Beach Resort Yogyakarta

Dear Mr./Ms. R*l, From Queen of the South Beach Resort & Hotel Yogyakarta, we respectfully thank you for your excellent rating and feedback. We are delighted to hear that you enjoyed your stay, especially the beautiful ocean-view room which created a special atmosphere. Your compliments motivate us to continue striving to provide memorable experiences for all our guests. We hope to welcome you back in the future. Sincerely, Kuna, General Manager, Queen of the South Beach Resort & Hotel Yogyakarta

Dear Valued Guest, Warm greetings from Queen of the South Beach Resort & Hotel Yogyakarta. Thank you for your detailed and constructive review. We are delighted to hear that you enjoyed the view, the cleanliness of the rooms, and the friendliness of our staff. However, we apologize for any inconvenience you experienced, particularly regarding the condition of the towels, the quality and variety of food, and the amenities in the pool area and restrooms. These did not meet our expectations. We have forwarded your feedback to the relevant teams, including Housekeeping, Engineering, and Food and Beverage, for immediate assessment and improvement, including linen changes and improvements to public facilities. We are very grateful for your trust in us and for choosing us as your guest. This motivates us to improve and provide an even better experience on your next visit. We look forward to welcoming you back with significant progress. Sincerely, Kuna, General Manager, Queen of the South Beach Resort & Hotel Yogyakarta

Dear Ms. Yoshiko Y., Warm greetings from Queen of the South Beach Resort & Hotel Yogyakarta. Thank you for your excellent rating and review. We are delighted to hear that you enjoyed the location and the food we served. However, we apologize for the inconvenience you experienced regarding the poor condition of the air conditioning and drainage in the bathroom, which certainly did not meet our standards. We have forwarded your feedback to our engineering team for immediate investigation and repair. We greatly appreciate your feedback, which will be used to assess how we can improve the quality of our facilities in the future. We look forward to welcoming you back for an even better experience in the future. Sincerely, Kunata, General Manager, Queen of the South Beach Resort & Hotel Yogyakarta

Dear Ms. Iwa, Sincerely yours from Queen of the South Beach Resort & Hotel Yogyakarta. Thank you for your excellent rating and positive review. We are delighted to hear that you enjoyed the cleanliness of the room and surroundings, the friendliness of our staff, and the food we served. We especially appreciate your suggestion regarding additional amenities such as better quality bar soap, liquid soap, shampoo, and towels. We have forwarded this feedback to the relevant team to be used in our evaluation process to improve guest comfort in the future. Your compliments motivate us to continue providing the best service. We hope to welcome you back again in the future. Sincerely, Mr. Kuna, General Manager, Queen of the South Beach Resort & Hotel Yogyakarta

Dear Mr./Ms. H*h, Sincerely yours from Queen of the South Beach Resort & Hotel Yogyakarta. Thank you for your excellent rating and review. We are delighted to hear that you were satisfied with our facilities, room atmosphere, and the friendly service from our team. Your compliments motivate us to strive to provide the best possible experience for all our guests. We hope to welcome you back again in the future. Sincerely, Kunta, General Manager, Queen of the South Beach Resort & Hotel Yogyakarta

Dear Mr./Ms. A*e, Sincerely yours, Queen of the South Beach Resort & Hotel Yogyakarta. Thank you for your review and feedback. We are delighted to hear that our resort is suitable for families and children. Your compliments motivate us to strive to provide the best possible experience for all our guests. We hope to welcome you and your family back again in the future. Sincerely, Kuna, General Manager, Queen of the South Beach Resort & Hotel Yogyakarta

Dear Ms. Fumika F., This is a message of appreciation from Queen of the South Beach Resort & Hotel Yogyakarta. Thank you for your excellent rating and review. We are delighted to know that you were comfortable and enjoyed your stay with us. Your compliments motivate us to continue providing the best service. We hope to welcome you back again in the future. Sincerely, Mr. Kuna, General Manager, Queen of the South Beach Resort & Hotel Yogyakarta

Dear Nenen, We extend our heartfelt greetings from Queen South Beach Hotel & Resort Yogyakarta. Thank you so much for sharing your valuable feedback and comments. We are delighted to hear that you enjoyed a wonderful time while taking in the beautiful scenery. Your praise motivates us to continue striving every day to provide the best possible experience for all our guests. We look forward to welcoming you back again. Thank you very much. Queen South Beach Hotel & Resort Yogyakarta General Manager Gunata

Dear Ms. L*i, Sincerely yours from Queen of the South Beach Resort & Hotel Yogyakarta. Thank you for taking the time to share your experience. We are delighted to hear that you enjoyed the resort's beachfront location and the beautiful night views. However, we apologize for any inconvenience you experienced, particularly regarding water pressure, room and bathroom cleanliness, amenities, and items found in the restaurant area. These did not meet our expectations. We have taken your feedback seriously and forwarded it to our housekeeping, engineering, and food and beverage teams for thorough evaluation and improvement. This includes enhancing cleanliness quality control and regularly replacing decorative items such as water in vases. We highly value your feedback as it is crucial for improving the quality of our service. We look forward to welcoming you and your family back for a better experience in the future. Sincerely, Kuna, General Manager, Queen of the South Beach Resort & Hotel Yogyakarta

Dear Mr./Ms. G*t, Sincerely yours from Queen of the South Beach Resort & Hotel Yogyakarta. Thank you for taking the time to share your stay review with us. We apologize for any inconvenience you experienced during your stay, particularly regarding the malfunctioning toilet, sink, air conditioning, and bathroom door. We are very sorry that your complaint to the front desk team on the second day was not handled properly. This is not the standard of service and maintenance we expect from our resort. We have taken your feedback seriously and have forwarded it to our engineering and housekeeping teams for a thorough assessment and improvement of our room maintenance processes to prevent similar incidents in the future. We greatly appreciate your feedback, which is part of our ongoing improvement efforts. We hope to welcome you back to Queen of the South Beach Resort & Hotel Yogyakarta for a better stay in the future. Sincerely, Gunata, General Manager, Queen of the South Beach Resort & Hotel Yogyakarta

Dear Valued Guest, Warm greetings from Queen of the South Beach Resort & Hotel Yogyakarta. Thank you for taking the time to share your experience following your stay with us on 14 – 15 February 2026. We are pleased to know that you found our staff friendly and the overall atmosphere comfortable. At the same time, we sincerely appreciate your constructive feedback regarding the road access, the breakfast experience due to the yoga activity, as well as the ongoing improvement works in several areas. Please allow us to extend our apologies for any inconvenience caused. Your comments are highly valuable and will certainly be taken into consideration as we continue enhancing our facilities and operational arrangements to ensure greater comfort for all guests, especially families with children. We truly hope to have the opportunity to welcome you back once the improvement works are fully completed, so you may experience a more refined and seamless stay with us. Kind regards, Gunata General Manager Queen of the South Beach Resort & Hotel Yogyakarta

Dear Mr. Heri A. S., Warm greetings from Queen of the South Beach Resort & Hotel Yogyakarta. Thank you for sharing your pleasant experience following your stay with us on 16 – 17 February 2026. We are delighted to know that you found our facilities clean, enjoyed the beautiful direct beach view, and experienced the kindness of our staff. It is always our commitment to provide a comfortable and memorable stay, especially for families seeking a relaxing holiday by the ocean. Your recommendation means a great deal to us and to our entire team. We truly appreciate your trust and look forward to welcoming you and your family back for another enjoyable stay in the near future. Kind regards, Gunata General Manager Queen of the South Beach Resort & Hotel Yogyakarta

Dear Ms. Fitry S., Warm greetings from Queen of the South Beach Resort & Hotel Yogyakarta. Thank you for choosing to stay with us and for taking the time to share your valuable feedback following your stay on 14 – 15 February 2026. We truly appreciate your constructive suggestion regarding the shower holder and towel rack position. Please rest assured that your input has been noted and will be forwarded to our Engineering team for further evaluation and improvement, as guest comfort and accessibility are always among our priorities. We are delighted to know that overall you found your stay enjoyable and that everything else met your expectations. Your kind words are sincerely appreciated. We look forward to welcoming you back for an even more comfortable and memorable stay in the future. Kind regards, Gunata General Manager Queen of the South Beach Resort & Hotel Yogyakarta

Dear Mr. Indra K., Warm greetings from Queen of the South Beach Resort & Hotel Yogyakarta. Thank you for taking the time to share your pleasant experience following your stay with us. We are truly delighted to know that our team was able to assist you well and that you enjoyed the beautiful restaurant view, as well as the family-friendly facilities provided. It is always our goal to create a comfortable and enjoyable atmosphere for all guests, especially for families seeking a relaxing getaway. Your kind words are a great encouragement for our team to continuously maintain and improve our service quality. We sincerely look forward to welcoming you back for another memorable stay at Queen of the South. Kind regards, Gunata General Manager Queen of the South Beach Resort & Hotel Yogyakarta