Jimmers Mountain Resort

Explore Jimmers Mountain Resort
8.4
Very Good
From 6,802 reviews
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Cleanliness

8.4

Room Comfort

8.5

Meal

8.1

Location

8.1

Service and Facilites

8.4

People often mention about Jimmers Mountain Resort
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Staff Friendliness (161)
Ambiance (151)
Family Friendly (148)
Hotel Area (140)
Room Space (138)
Bedroom (130)
Bathroom (114)
Accessibility (98)
Taste (94)
Surroundings (93)
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Traveler Reviews Jimmers Mountain Resort

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Customer reviews
Kartika K.
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Leisure
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10.0
/10
Reviewed 3 day(s) ago
Although the access is winding, it's worth it with a beautiful view and hotel. I stayed at El Paso, and the room was comfortable and clean. The staff was also very friendly and helpful. Awesome ❤️
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Nugroho K.
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8.5
/10
Reviewed 6 day(s) ago
Super big pool, delicious restaurants.
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Ade B.
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Staycation
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10.0
/10
Reviewed 2 week(s) ago
I've stayed here twice with the kids, and they were happy, and the food at the restaurant was delicious. I'll bring my family here for a family gathering next time.
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Maria H.
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10.0
/10
Reviewed 3 week(s) ago
The hotel staff are all friendly. Cleanliness is very well maintained. The breakfast and menu are also excellent. Highly recommended.
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Fahmi
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Staycation
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10.0
/10
Reviewed 4 week(s) ago
Beautiful, pristine mountain views, kid-friendly staff, and friendly staff. Recommended for families. Thank you, Jimmers. May you continue to thrive.
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1 people find it helpful
Ira R.
icon-origin-TRAVELOKA
6.9
/10
Reviewed 5 week(s) ago
I was here on the weekend and the reception was a bit chaotic. No one helped guide me to my room, so I had to queue. The room lighting was poor; all the lights were yellow, making it dark and difficult to see where I was getting dressed. The view wasn't as good as the name suggests, as the mountain view doesn't.
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2 people find it helpful
Verified Traveler
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Staycation
icon-origin-TRAVELOKA
6.2
/10
Reviewed 5 week(s) ago
The staff is very kind and honest. The views and environment are good. But the facilities are quite old. The pool is big but dirty with leaves and trash. There is no alternative for food because it is quite far from the crowd. Need to enhance new and clean facilities from the room to the other facilities.
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k***i
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Leisure
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9.7
/10
Reviewed 5 week(s) ago
It's okay to stay here, but the breakfast food is less varied, but it's still okay.
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J***s
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Leisure
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8.8
/10
Reviewed 5 week(s) ago
The view is great.. Greenwood Gold 203.. The path to the resort is quite steep.
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Putri N. L.
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9.1
/10
Reviewed 6 week(s) ago
The staff are very friendly & helpful. There is a swimming pool & mini zoo too. Suitable for families 🫶🏻
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Maria F.
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9.7
/10
Reviewed 6 week(s) ago
The room is clean, the place is okay.
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Anita f.
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8.8
/10
Reviewed 6 week(s) ago
This is my first time staying here, it's absolutely the best.
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2 people find it helpful
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Ade B.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
for family worotit really the food is delicious complete very satisfied even though the road is extreme but feel like going back LG with kell (must have a healthy vehicle if you want to stay here because the journey to the hotel the road is steep) that's all hopefully next jimmers mountain hotel management will have easy access to this hotel.
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2 people find it helpful
E***r
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Staycation
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10.0
/10
Reviewed 7 week(s) ago
A resort that is perfect for relaxing from the noise of the city.
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D***s
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Leisure
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6.9
/10
Reviewed 8 week(s) ago
This is our second stay at Jimmers. Why did we come back? Because it felt comfortable. But after we returned, we found three cockroaches in the room. One was still relaxed, while the other two and three were immediately shocked. A management representative immediately came to apologize and we got a room change. While at Jimmers, we were only disappointed by the cockroaches. Otherwise, the service and other things were satisfactory. Entertainment for the kids was okay. Additionally, perhaps the hallways could be lit brighter to avoid dim lighting.
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2 people find it helpful
Verified Traveler
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9.4
/10
Reviewed 10 week(s) ago
The hotel staff is friendly and can help you buy snacks or food outside at night because the restaurant is closed. The swimming pool is spacious and not too deep for me, who is not very tall. 😅 It's all worth it. The location is a bit inland with quite a bit of climbing and descending. 😅
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2 people find it helpful
D***i
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Leisure
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6.1
/10
Reviewed 10 week(s) ago
The El Paso room was not soundproof from the outside. It turned out that the balcony window above was made of mosquito netting so it wasn't soundproof and the AC wasn't cold because the window had mosquito netting, so I couldn't sleep all night and the noise of motorbikes and cars. And someone was filming and turned on the generator in front of the room, it was really hard to sleep. 😵 There were no chairs or tables on the balcony. Then the bed was itchy, the kids were covered in bugs and were all red. The bathroom wasn't clean, I asked for a makeover but there was still a lot of hair and all the soap was gone. Calling Housekeeping and reception was very difficult, the restaurant was only answered. Sorry, my family and I are tired of staying here.
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5 people find it helpful
R***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 10 week(s) ago
My first time staying here, upon check-in, I was surprised to hear that the front desk had upgraded my room to the Elpaso because the Sonora was full. I was considering paying extra, but it turned out to be free, a hotel perk. Wow, great! The room was clean, the hotel facilities were great, and it's recommended for families on vacation, especially those with children, as there's a mini zoo.
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4 people find it helpful
D***a
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Leisure
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10.0
/10
Reviewed 11 week(s) ago
recomment for families and also for small children
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6 people find it helpful
Diana R.
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Leisure
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8.4
/10
Reviewed 12 week(s) ago
If possible, improve the maintenance of the plants above the room, as many black ants are entering the room through the ceiling. Overall, it's okay. The staff is friendly, the environment is comfortable, and it's clean. It's great.
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3 people find it helpful
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