The room is too small and parking access is too narrow.

Stayed in a king suite room, spacious, complete room facilities, for the price of 500,000+ very satisfied, breakfast has many varieties, the taste is also delicious.

It's really delicious, I recommend it. If you go to Surabaya, just stay here, the food is delicious, my child ate it up even though he didn't like eating at other hotels, but at Swiss Bell, he sold out a lot of smoke...

Actually the hotel is good, but unfortunately the room is not soundproof so the sound of vehicles from outside can still be heard clearly and disturbs my sleep, especially on Saturday nights there are many motorbikes on the Jemur Sari Highway area with loud exhausts, so I can't sleep until dawn because the room is not soundproof.

Ok for transit and the AC is cool and new also for interlude

The place is clean and tidy... It's really nice to stay here👍

The best deal ever, the lobby smells good, the room is clean, the size is good for 2 adults and 2 children, highly recommended

Friendly staff, great food in the city center

The hotel is newly renovated, and the TVs are smart TVs. The food selection is standard, but the taste is also average. The location is convenient, close to several eateries.

Got a new room and the room was clean, the AC was cold, and there was a smart TV, but the corridor leading to the room was dark and stuffy. If you want to borrow cutlery, you have to go to the restaurant first, so you can't get it delivered to your room, but it's okay. The staff are friendly too. The breakfast was delicious, but the menu wasn't extensive, haha.

The room we got was a smoking room, so it smelled of cigarettes.

I regret only discovering Zest Hotel Jemursari now. Friendly service, comfortable atmosphere, quite tasty food, and the best part: it's close to the city center. For residents of Surabaya/Sidoarjo and the surrounding areas, this is the perfect choice for a short staycation. I regularly try various hotels in Surabaya and other cities, and I think Zest Hotel is worth a try. The Deluxe room is extraordinary: comfortable, spacious, clean, and fully equipped. My wife, my baby, and I found this room a perfect fit. I was so curious, I immediately extended my stay, but with a different room type. Will it still be as satisfying? Let's wait and see. Enjoy, for those who want to stay in the Deluxe Room at Zest Hotel Jemursari. Enjoy.

The food is not very tasty, please improve it and the parking facilities are not very spacious.

Flagship hotel in Surabaya City

The hotel is comfortable, the staff is okay, the distance to my parents' house is also close.

The room was clean and well-maintained. I slept soundly for 2 nights here 😁. The location is strategic, with plenty of eateries nearby... Domino's Pizza, Yosinoya...

The hotel staff is very friendly. The security guard is also very helpful. Subscription when staying at SBY.

Minus no free mineral water

Comfortable, quiet, food is quite complete.

The hotel staff was friendly, and the room didn't smell of cigarettes, but it was quite noisy from the street. The TV had Netflix, so I could watch it comfortably. The bed wasn't very clean, with stains and hair.