8.4
Very Good
From 10,003 reviews
Provided by travelers on
Cleanliness

8.4

Room Comfort

8.3

Meal

8.0

Location

8.6

Service and Facilites

8.3

People often mention about Zest Airport Jakarta by Swiss-Belhotel International
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Staff Friendliness (160)
Accessibility (147)
Bedroom (146)
Ambiance (113)
Bathroom (112)
Hotel Area (112)
Room Space (100)
Check-in/out Time (96)
Wifi (79)
Surroundings (69)
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Traveler Reviews Zest Airport Jakarta by Swiss-Belhotel International

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Customer reviews
C***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 day(s) ago
Recommended - close to airport, shuttle bus
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1 people find it helpful
Accommodation's Reply
03 Aug 2025
Dear Guest, Warm greetings from Zest Airport, Jakarta. Thank you for taking the time to share your experience at Zest Airport, Jakarta. We greatly appreciate and are delighted to hear that you had a memorable experience. We look forward to welcoming you back to Zest Airport, Jakarta. Sincerely, Zest Airport Management, Jakarta.
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John Y. P.
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Leisure
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9.7
/10
Reviewed 4 day(s) ago
Friendly staff. Excellent airport transfer service. Thank you.
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Accommodation's Reply
03 Aug 2025
Dear Valued Guest, Warm greetings from Zest Airport, Jakarta. First of all, I would like to thank you for choosing our hotel to stay and writing about your experience. We are very pleased to know that you had a wonderful stay at Zest Airport, Jakarta. We look forward to welcoming you back soon. Sincerely, Zest Airport, Jakarta Management.
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m***n
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 6 day(s) ago
everything was good, only the aircond took time to get cool down.
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Accommodation's Reply
05 Aug 2025
Dear Valued Guest, Warmest Greetings from Zest Airport, Jakarta First of all, thank you for choosing Zest Airport, Jakarta and thank you for your feedback on your recent stay. My sincere apology for the inconvenience that you had experienced. Your feedback is very important for us to improve further and rest assure that we are constantly strive to provide an Amazing Stay experience to all of our guests. We do hope that you will provide us an opportunity to serve you better in the near future. Once again, our sincere apology. Best regards, Manajement of Zest Airport, Jakarta
s***i
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 1 week(s) ago
This is my umpteenth time staying at Zest as a pleasant transit hotel, the shuttle bus service is comfortable and regular, access, hotel facilities and public services around the hotel are very supportive. Thank you
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Accommodation's Reply
30 Jul 2025
Dear Guest, Warm greetings from Zest Airport, Jakarta. Thank you for taking the time to share your experience at Zest Airport, Jakarta. We truly appreciate it and are delighted to hear that you had a memorable experience. We look forward to welcoming you back to Zest Airport, Jakarta. Sincerely, Zest Airport, Jakarta Management.
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S***l
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
Very familiar all staff and fast airport access
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Accommodation's Reply
23 Jul 2025
Dear Guest, Warm greetings from Zest Airport, Jakarta. Thank you for taking the time to share your experience at Zest Airport, Jakarta. We greatly appreciate and are delighted to hear that you had a memorable experience. We look forward to welcoming you back to Zest Airport, Jakarta. Sincerely, Zest Airport Management, Jakarta.
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S. Mauludin
icon-Business
Business
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
It's not far from the airport, perfect for resting while waiting for the next day's flight. A shuttle bus will take you to the airport. The hotel area offers plenty of dining options if you arrive late at night. The service is friendly and helpful.
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Accommodation's Reply
22 Jul 2025
Dear Guest, Warm greetings from Zest Airport, Jakarta. Thank you for taking the time to share your experience at Zest Airport, Jakarta. We truly appreciate it and are delighted to hear that you had a memorable experience. We look forward to welcoming you back to Zest Airport, Jakarta. Sincerely, Zest Airport, Jakarta Management.
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I***d
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
Close to the airport and there are airport shuttle facilities
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2 people find it helpful
Accommodation's Reply
20 Jul 2025
Dear Guest, Warm greetings from Zest Airport, Jakarta. Thank you for taking the time to share your experience at Zest Airport, Jakarta. We truly appreciate it and are delighted to hear that you had a memorable experience. We look forward to welcoming you back to Zest Airport, Jakarta. Sincerely, Zest Airport, Jakarta Management.
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I***d
icon-Transit
Transit
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
For transit, it's okay because there is a pick-up and drop-off service to the airport.
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Accommodation's Reply
20 Jul 2025
Dear Valued Guest, Warm greetings from Zest Airport, Jakarta. First of all, I would like to thank you for choosing our hotel to stay and writing about your experience. We are very pleased to know that you had a wonderful stay at Zest Airport, Jakarta. We look forward to welcoming you back soon. Sincerely, Zest Airport, Jakarta Management.
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Ruhady S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
I enjoyed staying there, it felt peaceful, not noisy.
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Accommodation's Reply
20 Jul 2025
Dear Guest, Warm greetings from Zest Airport, Jakarta. Thank you for taking the time to share your experience at Zest Airport, Jakarta. We greatly appreciate and are delighted to hear that you had a memorable experience. We look forward to welcoming you back to Zest Airport, Jakarta. Sincerely, Zest Airport Management, Jakarta.
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J***o
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
very convenient for those who fly early in the morning or at dawn
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Accommodation's Reply
18 Jul 2025
Dear Guest, Warm greetings from Zest Airport, Jakarta. Thank you for taking the time to share your experience at Zest Airport, Jakarta. We greatly appreciate and are delighted to hear that you had a memorable experience. We look forward to welcoming you back to Zest Airport, Jakarta. Sincerely, Zest Airport Management, Jakarta.
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A***s
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
The hotel is nice. The facilities are also excellent. There's a free hourly shuttle to and from the airport. The shuttle driver, Mr. Anjar, was very helpful.
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Accommodation's Reply
20 Jul 2025
Dear Valued Guest, Warm greetings from Zest Airport, Jakarta. First of all, I would like to thank you for choosing our hotel to stay and writing about your experience. We are very pleased to know that you had a wonderful stay at Zest Airport, Jakarta. We look forward to welcoming you back soon. Sincerely, Zest Airport, Jakarta Management.
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admini
icon-origin-TRAVELOKA
8.5
/10
Reviewed 3 week(s) ago
The room was clean and comfortable, but the Wi-Fi was slow, for some reason. Everything was fine, good, and comfortable.
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Accommodation's Reply
15 Jul 2025
Dear Valued Guest, Warm Greetings from Zest Airport, Jakarta. We greatly appreciate you choosing us as your accommodation. We apologize for any inconvenience you experienced during your stay. Providing the best service and facilities for our guests' comfort is our priority. Once again, we apologize and look forward to welcoming you back, hoping we can meet your expectations in the future. Sincerely, Zest Airport, Jakarta Management.
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MNasir
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 3 week(s) ago
There's a free airport shuttle service. Highly recommended.
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Accommodation's Reply
13 Jul 2025
Dear Valued Guest, Warm greetings from Zest Airport, Jakarta. First of all, I would like to thank you for choosing our hotel to stay and writing about your experience. We are very pleased to know that you had a wonderful stay at Zest Airport, Jakarta. We look forward to welcoming you back soon. Sincerely, Zest Airport, Jakarta Management.
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A***d
icon-origin-TRAVELOKA
9.1
/10
Reviewed 3 week(s) ago
On time airport shuttle, best service
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Accommodation's Reply
15 Jul 2025
Dear Guest, Warm greetings from Zest Airport, Jakarta. Thank you for taking the time to share your experience at Zest Airport, Jakarta. We truly appreciate it and are delighted to hear that you had a memorable experience. We look forward to welcoming you back to Zest Airport, Jakarta. Sincerely, Zest Airport, Jakarta Management.
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S***l
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
Room was a little old. Hot shower and toulet works okay. Food was not great.
1 people find it helpful
Accommodation's Reply
13 Jul 2025
Dear Valued Guest, Warmest Greetings from Zest Airport, Jakarta First of all, thank you for choosing Zest Airport, Jakarta and thank you for your feedback on your recent stay. My sincere apology for the inconvenience that you had experienced. Your feedback is very important for us to improve further and rest assure that we are constantly strive to provide an Amazing Stay experience to all of our guests. We do hope that you will provide us an opportunity to serve you better in the near future. Once again, our sincere apology. Best regards, Manajement of Zest Airport, Jakarta
Yuliandri S.
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
Very strategic location towards Soekarno Hatta Airport
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Accommodation's Reply
13 Jul 2025
Dear Valued Guest, Warm greetings from Zest Airport, Jakarta. First of all, I would like to thank you for choosing our hotel to stay and writing about your experience. We are very pleased to know that you had a wonderful stay at Zest Airport, Jakarta. We look forward to welcoming you back soon. Sincerely, Zest Airport, Jakarta Management.
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K***a
icon-Transit
Transit
icon-origin-TRAVELOKA
7.0
/10
Reviewed 4 week(s) ago
couldn't sleep at all because the air conditioner is not cold at all, only the fan were blowing but not cold at all, very dissapointed
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Accommodation's Reply
13 Jul 2025
Dear Valued Guest, Warmest Greetings from Zest Airport, Jakarta First of all, thank you for choosing Zest Airport, Jakarta and thank you for your feedback on your recent stay. My sincere apology for the inconvenience that you had experienced. Your feedback is very important for us to improve further and rest assure that we are constantly strive to provide an Amazing Stay experience to all of our guests. We do hope that you will provide us an opportunity to serve you better in the near future. Once again, our sincere apology. Best regards, Manajement of Zest Airport, Jakarta
H***o
icon-Transit
Transit
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Ok, great, keep developing it better.. Stay enthusiastic
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1 people find it helpful
Accommodation's Reply
13 Jul 2025
Dear Valued Guest, Warm greetings from Zest Airport, Jakarta. First of all, I would like to thank you for choosing our hotel to stay and writing about your experience. We are very pleased to know that you had a wonderful stay at Zest Airport, Jakarta. We look forward to welcoming you back soon. Sincerely, Zest Airport, Jakarta Management.
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S***n
icon-origin-TRAVELOKA
6.2
/10
Reviewed 4 week(s) ago
c/in at night and rest while waiting for the next flight in the early morning, there is a shuttle bus to the airport. Cleanliness needs to be improved, the room atmosphere is standard as a budget hotel
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Accommodation's Reply
13 Jul 2025
Dear Valued Guest, Warm Greetings from Zest Airport, Jakarta. We greatly appreciate you choosing us as your accommodation. We apologize for any inconvenience you experienced during your stay. Providing the best service and facilities for our guests' comfort is our priority. Once again, we apologize and look forward to welcoming you back, hoping we can meet your expectations in the future. Sincerely, Zest Airport, Jakarta Management.
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A***f
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 4 week(s) ago
Nice & close to the airport.
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Accommodation's Reply
13 Jul 2025
Dear Valued Guest, Warm greetings from Zest Airport, Jakarta. First of all, I would like to thank you for choosing our hotel to stay and writing about your experience. We are very pleased to know that you had a wonderful stay at Zest Airport, Jakarta. We look forward to welcoming you back soon. Sincerely, Zest Airport, Jakarta Management.
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Number of reviews per page
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40