Amaris Hotel Bengkulu

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Overall Ratings & Reviews Amaris Hotel Bengkulu

Traveloka (2,512)
Other sources (12)
8.2
Very Good
From 2,512 reviews
Provided by travelers on
Cleanliness

8.1

Room Comfort

8.1

Meal

8.0

Location

8.5

Service and Facilites

8.2

People often mention about Amaris Hotel Bengkulu
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Distance to City Center (55)
Staff Friendliness (55)
Bedroom (52)
Taste (52)
Ambiance (51)
Bathroom (48)
Accessibility (46)
Hotel Area (46)
Variety (45)
Surroundings (44)
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Traveler Reviews Amaris Hotel Bengkulu

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Customer reviews
M***d
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10.0
/10
Reviewed 5 day(s) ago
It's really good and very comfortable to stay here.
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Accommodation's Reply
03 Jul 2026
Dear Gentlemen/Ladies, Amaris Bengkulu Hotel would like to express our gratitude for your positive review, particularly regarding your comfortable stay. We are delighted that you had a memorable experience. We will continue to strive to provide the best service and hope to welcome you back again in the future. Sincerely, Octa Prianciah, Hotel Manager
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S***i
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8.8
/10
Reviewed 1 week(s) ago
The staff was friendly, but it's a shame they didn't provide an extra bed. It's rare for a hotel to not provide an extra bed.
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Accommodation's Reply
03 Jul 2026
Dear Gentlemen/Ladies, Amaris Bengkulu Hotel would like to express our gratitude for your positive review, particularly regarding the friendliness of our staff. We are delighted that you had a memorable experience. We apologize for any inconvenience caused regarding the provision of an extra bed. Your feedback will be considered by management for future reference. We will continue to strive to provide the best service and hope to welcome you back for your next stay. Sincerely, Octa Priansyah, Hotel Manager
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D***i
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Business
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6.7
/10
Reviewed 2 week(s) ago
The dining area is dirty and dusty and the corridor leading to the rooms has damp air.
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Accommodation's Reply
26 Jun 2026
Dear Valued Guest, Amaris Bengkulu Hotel would like to inform you of the inconvenience caused. We appreciate your choice of our hotel and apologize for any inconvenience. We have contacted the relevant department and will work to improve our services in the future. We strive to provide the best possible service and look forward to welcoming you back for an even better experience. Sincerely, The Hotel Manager
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R***y
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Business
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8.5
/10
Reviewed 3 week(s) ago
Close to the beach and city center.
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Accommodation's Reply
20 Jun 2026
Dear Gentlemen/Ladies, Sincerely, Amaris Bengkulu Hotel. Thank you for your positive review. We are delighted to hear that our hotel's excellent location made your stay a memorable experience. We will continue to strive to provide the best service and hope to welcome you back on your next stay. Sincerely, The Hotel Manager
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Dadang k. k.
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Business
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9.7
/10
Reviewed 3 week(s) ago
The bottom line is, it's great for the price...
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Accommodation's Reply
20 Jun 2026
Dear Mr. Dadang, Sincerely yours, from Amaris Bengkulu Hotel. We appreciate your positive review. We are delighted to hear that our hotel met your expectations and provided you with a memorable experience. We will continue to strive to provide the best service and hope to welcome you back again in the future. Sincerely, Hotel Manager
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E***k
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9.1
/10
Reviewed 5 week(s) ago
The hotel staff is very friendly and close to the beach.
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Accommodation's Reply
20 Jun 2026
Dear Gentlemen/Ladies, It is with pleasure that we, Amaris Bengkulu Hotel, express our gratitude for your positive review. We are delighted to hear that the friendly service from our hotel staff and the excellent location made your experience memorable. We will continue to strive to provide the best service and hope to welcome you back again in the future. Sincerely, The Hotel Manager
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R***i
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10.0
/10
Reviewed 8 week(s) ago
Very friendly service and very affordable prices.
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Accommodation's Reply
21 May 2026
Dear Valued Guest, Amaris Bengkulu Hotel would like to express our gratitude for your positive review. We are delighted to hear that the reasonable room rates and excellent service from our hotel staff made your stay memorable. We will continue to strive to provide the best service and hope to welcome you back again. Sincerely, Octa Prianciah, Hotel Manager
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R***i
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10.0
/10
Reviewed 8 week(s) ago
The staff is very friendly and the prices are very affordable.
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Accommodation's Reply
21 May 2026
Dear Valued Guest, Amaris Bengkulu Hotel extends its deepest respects. We appreciate your positive review. We are delighted to hear that our friendly staff and reasonable room rates made your stay memorable. We will continue to strive for the best service and look forward to welcoming you back again. Sincerely, Octa Prianciah, Hotel Manager
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M***D
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10.0
/10
Reviewed 9 week(s) ago
Friendly, good food, strategic location
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Accommodation's Reply
21 May 2026
Dear Gentlemen/Ladies, It is with pleasure that we, Amaris Bengkulu Hotel, express our gratitude for your positive review. We are delighted to hear that our service, the food we served, and the hotel's location made your experience memorable. We will continue to strive to provide the best service and hope to welcome you back again. Sincerely, Octa Prianciah, Hotel Manager
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M***D
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Business
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10.0
/10
Reviewed 9 week(s) ago
Friendly, good food, strategic location
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Accommodation's Reply
21 May 2026
Dear Gentlemen/Ladies, Amaris Bengkulu Hotel would like to express our gratitude for your positive review. We are delighted to hear that our service, the food we served, and our excellent location made your experience memorable. We will continue to strive for the best service and hope to welcome you back again. Sincerely, Octa Prianciah, Hotel Manager
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B***a
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10.0
/10
Reviewed 9 week(s) ago
The staff is very friendly and the location is convenient
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Accommodation's Reply
21 May 2026
Dear Valued Guests, We extend our heartfelt greetings to you from all the staff at Amaris Mingkull Hotel. Thank you so much for your kind review. We are delighted that our warm service and convenient location contributed to creating wonderful memories for you. We will continue to strive to provide our guests with the best possible service. We look forward to welcoming you back again. Thank you very much. Sincerely, Octa Priyansha, Hotel Manager
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S***a
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7.2
/10
Reviewed 11 week(s) ago
Near culinary/eating places in the area
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Accommodation's Reply
25 Apr 2026
Dear Gentlemen/Ladies, Sincerely, from Amaris Bengkulu Hotel, we would like to express our gratitude for your positive review. We are delighted to hear that our location made your stay a memorable experience. We will continue to strive to provide the best service and hope to welcome you back again. Sincerely, Octa Prianciah, Hotel Manager
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Verified Traveler
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6.7
/10
Reviewed 11 week(s) ago
The cleanliness of the mattress and sheets is not very clean
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Accommodation's Reply
22 Apr 2026
Dear Valued Guest, Amaris Bengkulu Hotel would like to inform you of the inconvenience caused. We appreciate your choice of Amaris Bengkulu Hotel and apologize for any inconvenience. We have contacted the relevant department and will work to improve our services in the future. We strive to provide the best service and look forward to welcoming you back with an even better experience. Sincerely, Octa Prianshah, Hotel Manager
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Muhammad A. A.
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8.5
/10
Reviewed 11 week(s) ago
Amaris' class still uses antenna TV and has no internet connection to Netflix, etc.
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Accommodation's Reply
25 Apr 2026
Dear Mr. Muhammad, Sincerely, from Amaris Bengkulu Hotel. We thank you for choosing Amaris Bengkulu Hotel and apologize for any inconvenience caused. Please be informed that we now offer cable TV and some rooms have smart TVs with internet connectivity and other applications. However, as we are still in the process of upgrading our systems, room availability is subject to request and availability at the time of booking. We will do our best to provide the best service and hope to welcome you back again with an even better stay. Sincerely, Okta Prianshah, Hotel Manager
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R***a
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Leisure
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6.6
/10
Reviewed 11 week(s) ago
The receptionist was not responsive in organizing the check-in counter queue.
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Accommodation's Reply
22 Apr 2026
Dear Valued Guest, Amaris Bengkulu Hotel would like to inform you of the inconvenience caused. We appreciate your choice of Amaris Bengkulu Hotel and apologize for any inconvenience. We have contacted the relevant department and will work to improve our services in the future. We strive to provide the best service and look forward to welcoming you back with an even better experience. Sincerely, Octa Prianshah, Hotel Manager
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Y***a
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Leisure
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5.7
/10
Reviewed 13 week(s) ago
The windows aren't soundproof due to gaps. If the windows are opened, an unpleasant odor emerges due to dirt and trash not being cleaned. There's no kettle for drinking water or coffee/tea. The bathroom water heater doesn't work. The swimming pool is under maintenance and cannot be used. Breakfast is still better at the Lotek next door.
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Accommodation's Reply
15 Apr 2026
Dear Valued Guest, Amaris Bengkulu Hotel would like to inform you of the inconvenience caused. We appreciate your choice of Amaris Bengkulu Hotel and apologize for any inconvenience. We have contacted the relevant department and will work to improve our services in the future. We strive to provide the best service and look forward to welcoming you back with an even better experience. Sincerely, Octa Prianshah, Hotel Manager
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Devi H.
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9.4
/10
Reviewed 13 week(s) ago
Friendly staff, delicious breakfast, swimming pool is no problem, I just want to ask if there are 3 people staying, do you only get 1 slipper?
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Accommodation's Reply
15 Apr 2026
Dear Mr. Davy, Sincerely yours, from Amaris Bengkulu Hotel. Thank you for your positive review. We are delighted to hear that our service, food quality, and pool facilities made your stay a memorable experience. We apologize for any inconvenience you may have experienced. We can provide additional slippers upon request. We will continue to strive to provide the best service and look forward to welcoming you back again. Sincerely, Octa Prianshah, Hotel Manager
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R***n
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10.0
/10
Reviewed 13 week(s) ago
Very nice, friendly, clean, tidy. Keep it up.
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Accommodation's Reply
15 Apr 2026
Dear Gentlemen/Ladies, It is with pleasure that we, Amaris Bengkulu Hotel, express our gratitude for your positive review. We are delighted to hear that our staff's service and the cleanliness of our hotel rooms made your experience memorable. We will continue to strive to provide the best service and hope to welcome you back again. Sincerely, Octa Prianciah, Hotel Manager
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P***y
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Business
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8.5
/10
Reviewed 14 week(s) ago
So far so good.. City center, near the beach, near Bencoolen Mall.
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Accommodation's Reply
15 Apr 2026
Dear Gentlemen/Ladies, Sincerely, from Amaris Bengkulu Hotel, we would like to thank you for your positive review. We are delighted to hear that our hotel's excellent location made your stay a memorable experience. We will continue to strive to provide the best service and hope to welcome you back again. Sincerely, Octa Prianciah, Hotel Manager
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I***m
icon-origin-TRAVELOKA
6.7
/10
Reviewed 14 week(s) ago
I only stayed at Amaris once, and I only got towels at night. Breakfast was very stingy, with little portions of white rice, and even a small portion of fried rice. It was a pity to see the faces of the staff in the restaurant, embarrassed by the lack of food.
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Accommodation's Reply
15 Apr 2026
Dear Valued Guest, Amaris Bengkulu Hotel would like to inform you of the inconvenience caused. We appreciate your choice of Amaris Bengkulu Hotel and apologize for any inconvenience. We have contacted the relevant department and will work to improve our services in the future. We strive to provide the best service and look forward to welcoming you back with an even better experience. Sincerely, Octa Prianshah, Hotel Manager
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Number of reviews per page
20
40