R***i

10.0

/10

Reviewed 1 week(s) ago

Very friendly service and very affordable prices.

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R***i

10.0

/10

Reviewed 1 week(s) ago

The staff is very friendly and the prices are very affordable.

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M***D

10.0

/10

Reviewed 2 week(s) ago

Friendly, good food, strategic location

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M***D

Business

10.0

/10

Reviewed 2 week(s) ago

Friendly, good food, strategic location

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B***a

10.0

/10

Reviewed 2 week(s) ago

The staff is very friendly and the location is convenient

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S***a

7.2

/10

Reviewed 4 week(s) ago

Near culinary/eating places in the area

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Accommodation's Reply

25 Apr 2026

Dear Gentlemen/Ladies, Sincerely, from Amaris Bengkulu Hotel, we would like to express our gratitude for your positive review. We are delighted to hear that our location made your stay a memorable experience. We will continue to strive to provide the best service and hope to welcome you back again. Sincerely, Octa Prianciah, Hotel Manager

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Verified Traveler

6.7

/10

Reviewed 4 week(s) ago

The cleanliness of the mattress and sheets is not very clean

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Accommodation's Reply

22 Apr 2026

Dear Valued Guest, Amaris Bengkulu Hotel would like to inform you of the inconvenience caused. We appreciate your choice of Amaris Bengkulu Hotel and apologize for any inconvenience. We have contacted the relevant department and will work to improve our services in the future. We strive to provide the best service and look forward to welcoming you back with an even better experience. Sincerely, Octa Prianshah, Hotel Manager

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Muhammad A. A.

8.5

/10

Reviewed 4 week(s) ago

Amaris' class still uses antenna TV and has no internet connection to Netflix, etc.

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Accommodation's Reply

25 Apr 2026

Dear Mr. Muhammad, Sincerely, from Amaris Bengkulu Hotel. We thank you for choosing Amaris Bengkulu Hotel and apologize for any inconvenience caused. Please be informed that we now offer cable TV and some rooms have smart TVs with internet connectivity and other applications. However, as we are still in the process of upgrading our systems, room availability is subject to request and availability at the time of booking. We will do our best to provide the best service and hope to welcome you back again with an even better stay. Sincerely, Okta Prianshah, Hotel Manager

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R***a

Leisure

6.6

/10

Reviewed 5 week(s) ago

The receptionist was not responsive in organizing the check-in counter queue.

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Accommodation's Reply

22 Apr 2026

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Y***a

Leisure

5.7

/10

Reviewed 6 week(s) ago

The windows aren't soundproof due to gaps. If the windows are opened, an unpleasant odor emerges due to dirt and trash not being cleaned. There's no kettle for drinking water or coffee/tea. The bathroom water heater doesn't work. The swimming pool is under maintenance and cannot be used. Breakfast is still better at the Lotek next door.

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Accommodation's Reply

15 Apr 2026

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Devi H.

9.4

/10

Reviewed 6 week(s) ago

Friendly staff, delicious breakfast, swimming pool is no problem, I just want to ask if there are 3 people staying, do you only get 1 slipper?

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Accommodation's Reply

15 Apr 2026

Dear Mr. Davy, Sincerely yours, from Amaris Bengkulu Hotel. Thank you for your positive review. We are delighted to hear that our service, food quality, and pool facilities made your stay a memorable experience. We apologize for any inconvenience you may have experienced. We can provide additional slippers upon request. We will continue to strive to provide the best service and look forward to welcoming you back again. Sincerely, Octa Prianshah, Hotel Manager

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R***n

10.0

/10

Reviewed 6 week(s) ago

Very nice, friendly, clean, tidy. Keep it up.

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Accommodation's Reply

15 Apr 2026

Dear Gentlemen/Ladies, It is with pleasure that we, Amaris Bengkulu Hotel, express our gratitude for your positive review. We are delighted to hear that our staff's service and the cleanliness of our hotel rooms made your experience memorable. We will continue to strive to provide the best service and hope to welcome you back again. Sincerely, Octa Prianciah, Hotel Manager

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P***y

Business

8.5

/10

Reviewed 7 week(s) ago

So far so good.. City center, near the beach, near Bencoolen Mall.

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Accommodation's Reply

15 Apr 2026

Dear Gentlemen/Ladies, Sincerely, from Amaris Bengkulu Hotel, we would like to thank you for your positive review. We are delighted to hear that our hotel's excellent location made your stay a memorable experience. We will continue to strive to provide the best service and hope to welcome you back again. Sincerely, Octa Prianciah, Hotel Manager

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I***m

6.7

/10

Reviewed 7 week(s) ago

I only stayed at Amaris once, and I only got towels at night. Breakfast was very stingy, with little portions of white rice, and even a small portion of fried rice. It was a pity to see the faces of the staff in the restaurant, embarrassed by the lack of food.

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Accommodation's Reply

15 Apr 2026

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saprizal

Leisure

9.7

/10

Reviewed 8 week(s) ago

I really like staying at Amaris Bengkulu because the location is really great, if you want to go to the mall you can just walk, if you want to go on a trip to Panjang Beach you can also just continue the journey from the mall, the bedroom and bathroom are always clean and tidy, the hotel staff are also friendly, the food has a lot of variety, only the car parking feels very limited.

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Accommodation's Reply

15 Apr 2026

Dear Mr. Saprisal, Sincerely, from Amaris Bengkulu Hotel. We appreciate your positive review. We are delighted to hear that the location, ease of access, cleanliness of the rooms, service from our staff, and variety of food at our hotel made your experience memorable. We apologize for any inconvenience caused by limited parking space, especially during peak season. We will continue to strive to provide the best service and hope to welcome you back again. Sincerely, Octa Priansyah, Hotel Manager

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Emilya E. H.

Transit

8.5

/10

Reviewed 8 week(s) ago

There are lots of culinary options around the hotel and it is close to the mall.

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Accommodation's Reply

15 Apr 2026

Dear Ms. Emilia, Sincerely yours, from Amaris Bengkulu Hotel. Thank you for your kind review. We are delighted to hear that our excellent location and convenient access made your stay at our hotel a memorable one. We will continue to strive to provide the best service and hope to welcome you back again. Sincerely, Octa Prianciah, Hotel Manager

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Mitra O.

Leisure

10.0

/10

Reviewed 12 week(s) ago

Amaris Hotel is truly that good. The staff are friendly, courteous, and helpful. The rooms are clean. The breakfast menu is varied. Its central location makes it easy to get to the beach and other attractions.

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Accommodation's Reply

25 Feb 2026

Dear Valued Partners, Amaris Bengkulu Hotel would like to express our gratitude for your positive review. We are delighted to hear that our staff, the cleanliness of your rooms, the variety of our breakfast menu, and the hotel's location made your experience memorable. We will continue to strive to provide the best service and hope to welcome you back again. Sincerely, Octa Prianshah, Hotel Manager

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Dewi A.

9.7

/10

Reviewed 13 week(s) ago

It's comfortable, the staff are friendly, close to the mall

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Accommodation's Reply

20 Feb 2026

Dear Mr. Davy, From Amaris Bengkulu Hotel, we respectfully thank you for your positive review. We are delighted to hear that our staff and location made your stay at our hotel a memorable one. We will continue to strive to provide the best service and hope to welcome you back again. Sincerely, Octa Prianciah, Hotel Manager

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D***i

Staycation

8.8

/10

Reviewed 16 week(s) ago

Walk distance to the beach, besides convenience store

1 people find it helpful

Accommodation's Reply

29 Jan 2026

Dear Bapak/Ibu, Warmest Greeting from Amaris Hotel Bengkulu Thank you for taking the time to share your feedback about Amaris Hotel Bengkulu. We are really happy to hear that you enjoy your stay especially about our hotel location. We hope to welcome you back to our hotel very soon! Best Regards, Okta Priansyah Hotel Manager

noer F.

Staycation

10.0

/10

Reviewed 20 week(s) ago

Good, fast and friendly service

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1 people find it helpful

Accommodation's Reply

13 Jan 2026

Dear Mr. Noer, Sincerely yours, from Amaris Bengkulu Hotel. Thank you for your positive review. We are delighted to know that our hotel staff made your stay a memorable experience. We will continue to strive to provide the best service and hope to welcome you back again. Sincerely, Octa Prianciah, Hotel Manager

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Amaris Hotel Bengkulu

Overall Ratings & Reviews Amaris Hotel Bengkulu

8.2

8.1

8.0

8.5

8.2

Traveler Reviews Amaris Hotel Bengkulu