I stayed for five nights, and there were several things I felt needed improvement. The hot water wouldn't turn on, and it wasn't fixed even though I'd reported it to the front desk. Likewise, the hand shower and overhead shower always turned on simultaneously and couldn't be selected. Furthermore, the shower faucet frequently came loose when pulled normally during use and slammed to the floor with a loud, startling sound, which was very disturbing for me, as I have auditory processing disorder.
The toilet bidet broke at the neck, splashing water everywhere when used incorrectly. On my last night, a small cockroach was crawling around in the bathroom sink. At certain times, especially at night, the sound of the water pipes in the wall behind my bed's headboard was very loud, as if I were sleeping next to a river. Perhaps it was my neighbor pressing the flush button and I needed to know that information.
Furthermore, the air conditioner wasn't cooling and often didn't blow air even when it was on. Furthermore, I felt like a light fixture wasn't working either. The overhead lights in the room could only be turned on simultaneously (all on), which was very disturbing for me, who is hypersensitive to light.
When I checked in, I was informed that my room would be cleaned daily. In reality, my room was cleaned only when I requested it. So, on my first day out of the hospital, I returned with the false hope that my room had been cleaned.
I hope this serves as a reminder that every guest has equal rights. Please double-check all room amenities before renting them out. No guest is entitled to a specific room simply to meet a room quota. Thank you.
