I swear if they made some small changes to these, it would have been a much better place as other competitor are doing it way better:
1) WIFI! WIFI! WIFI! - It does seem like the ISP technician are well aware of how to set it up properly and many Indonesians rely on them. You need to hire a proper IT guy and get the Wi-Fi done properly, user same SSID, better experience for guests - most of the time we don't know which WiFi is working, 80% of the time bad experience. If you ware planning to stay here with business meeting, avoid at all cost.
2) Laundry Machine - Can you have washing machine where we guests who are on long holiday >1 week, can wash our laundries in the hotel? Its very inconvenient to find it outside.
3) Other than that, nothing much except that broken faucets for shower - which we didnt bother complaining, clogged drain.
4) Overall I liked the place, housekeeping guys were good.