8.8
Very Good
From 3,596 reviews
Provided by travelers on
Cleanliness

8.8

Room Comfort

8.8

Meal

8.6

Location

8.9

Service and Facilites

8.9

People often mention about Paku Mas Hotel
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Staff Friendliness (159)
Room Space (143)
Bedroom (142)
Hotel Area (142)
Family Friendly (139)
Ambiance (137)
Taste (133)
Bathroom (128)
Variety (123)
Distance to City Center (117)
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Traveler Reviews Paku Mas Hotel

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Customer reviews
M***a
icon-Leisure
Leisure
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9.1
/10
Reviewed 1 week(s) ago
The hotel staff were all friendly and helpful. I didn't expect a hotel tucked away in a secluded alley. But the hotel grounds are quite spacious. Although it looks like an old building, the maintenance is excellent, and it's incredibly clean. It's perfect for families, as there are rooms that can accommodate up to four people.
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I***a
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Leisure
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10.0
/10
Reviewed 2 week(s) ago
One of the comfortable, beautiful and quiet hotels, friendly staff, varied breakfast, close to shopping centers, fast check-in and check-out processes, affordable prices with swimming pool facilities and children's playground.
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Siti z. r. s.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 2 week(s) ago
spacious parking, there is a balcony because my husband is a smoker, close to the city center, friendly staff. spacious, clean rooms
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Lilik k.
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10.0
/10
Reviewed 2 week(s) ago
Entering the hotel lobby, you're greeted by smiling staff. There's ample parking. You enter your family room, which is very spacious and clean, with a table and chairs, a bathroom, and fresh towels. There's also a heater, coffee, tea, and wedang uwuh tea bags. Highly recommended for anyone planning a vacation in Yogyakarta...
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P***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
My two-night stay at Paku Mas Hotel was truly memorable, feeling like home. If I ever go back to Yogyakarta for another vacation, I'll definitely stay here again.
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D***a
icon-origin-TRAVELOKA
9.7
/10
Reviewed 3 week(s) ago
The hotel is comfortable, with a spacious triple room overlooking the parking lot. It's clean. The breakfast selection isn't extensive but adequate. It's close to the mall and easy to find food. The staff are friendly. I brought my little one and they had a great time in the playground and swimming in the kiddie pool. It was a truly enjoyable stay.
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I***n
icon-origin-TRAVELOKA
10.0
/10
Reviewed 4 week(s) ago
Overall it's okay, comfortable and safe there
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Accommodation's Reply
13 Jul 2025
Dear I*n. Warm greetings from Paku Mas Hotel. Thank you for your trust in us during your visit to Yogyakarta. We are very pleased with your stay experience and we greatly appreciate your review as it motivates us to always improve in providing higher quality service. Once again, we thank you and we sincerely hope that Paku Mas can become "Your Home in Jogja". Best regards. Pakumas Family
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Ida W.
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Leisure
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6.2
/10
Reviewed 4 week(s) ago
The hotel staff are friendly and polite. The antique room furniture is suitable for people who like Javanese culture with Javanese carvings. Bottled tea and water in a water jug are provided, but the water tastes strange, like it's not mineral water. The mattress is very uncomfortable. It immediately sinks (sunk/ngendelong) when you sleep on it, causing neck and bone pain like a hotel mattress like this, to the point where I couldn't sleep all night. I could only sleep in the morning because I was tired and sleepy, only to fall asleep when the noise from outside was very busy eating at the breakfast restaurant. The room is not soundproof, the noise of cars coming and going could be heard from inside the room. At night, people drinking coffee at the restaurant were also noisy, laughing and chatting very loudly. Furthermore, when I took a shower in the middle of the water heater died. Hopefully the management can pay more attention to the condition of the mattress, especially.
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Accommodation's Reply
13 Jul 2025
Dear Ida W. Warm greetings from Paku Mas Hotel, Thank you for your review, Sir/Madam. We are very happy that you chose to stay at Paku Mas Hotel with us. We are very happy with your feedback regarding “Water in the kettle, Mattress, and soundproof room”, we will pass it on to the relevant parties for evaluation, so that we can provide comfort to our guests in the future. We apologize for the inconvenience, we hope to serve you again in the future. Thank you, Paku Mas Hotel Family.
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F***a
icon-origin-TRAVELOKA
9.4
/10
Reviewed 4 week(s) ago
The staff was very friendly. The rooms and grounds were very clean. The food was quite tasty and varied. It's a very kid-friendly hotel. The Wi-Fi connection, however, needs improvement; it's very difficult to access. It was difficult to connect, only getting 1 to 3 bars, and then quickly disconnecting.
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Accommodation's Reply
13 Jul 2025
Dear F*a. Warm greetings from Paku Mas Hotel. Thank you for your trust in us during your visit to Yogyakarta. We are very pleased with your stay experience and we greatly appreciate your review as it motivates us to always improve in providing higher quality service. Once again, we thank you and we sincerely hope that Paku Mas can become "Your Home in Jogja". Best regards. Pakumas Family
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Yaser A.
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9.7
/10
Reviewed 4 week(s) ago
Comfortable stay.. Quiet and easy to access.. The environment is very beautiful.. Makes you want to stay for a long time.
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Accommodation's Reply
13 Jul 2025
Dear Yaser A. Warm greetings from Paku Mas Hotel. Thank you for your trust in us during your visit to Yogyakarta. We are very pleased with your stay experience and we greatly appreciate your review as it motivates us to always improve in providing higher quality service. Once again, we thank you and we sincerely hope that Paku Mas can become "Your Home in Jogja". Best regards. Pakumas Family
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A***h
icon-Leisure
Leisure
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8.5
/10
Reviewed 5 week(s) ago
The hotel staff is very friendly. The hotel is very comfortable according to its motto, "your home in Jogja". I think I will come back here if I go to Jogja. There is a cafe in front of the hotel, very close to Ambarukmo Plaza. Just walk there. Thank you, it's a really nice place to stay
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Accommodation's Reply
13 Jul 2025
Dear A*h. Warm greetings from Paku Mas Hotel. Thank you for your trust in us during your visit to Yogyakarta. We are very happy with your stay experience and we greatly appreciate your review as it motivates us to always improve in providing higher quality service. Once again, we thank you and we sincerely hope that Paku Mas can become "Your Home in Jogja". Best regards. Pakumas Family
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Nada M.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The staff is very friendly. The room is very homey. Breakfast is very varied. If I go to Jogja, I want to stay at this hotel again. Thank youuuuu
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Accommodation's Reply
13 Jul 2025
Dear Nada M. Warm greetings from Paku Mas Hotel! Thank you for taking the time to share your beautiful photos and convey your pleasant experience while staying with us. We hope to serve you again in the near future. May Paku Mas Hotel become "Your Home in Jogja". Thank you. Paku Mas Family
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N***A
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9.7
/10
Reviewed 5 week(s) ago
The room and service are very good. The only minus is the variety of food. For breakfast, I had chicken porridge for 2 days, the broth was very salty.
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Accommodation's Reply
13 Jul 2025
Dear N*A. Warm greetings from Paku Mas Hotel, Thank you for your review, Sir/Madam. We are very happy that you chose to stay at Paku Mas Hotel with us. We are very happy with your feedback regarding "Chicken Porridge Soup", we will pass it on to the relevant parties for evaluation, so that we can provide comfort to our guests in the future. We apologize for the inconvenience, we hope to serve you again in the future. Thank you, Paku Mas Hotel Family.
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Arien U.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 5 week(s) ago
the best hotel during my visit to Jogja so far. 👍🏼
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1 people find it helpful
Accommodation's Reply
13 Jul 2025
Dear Arien U. Warm greetings from Paku Mas Hotel! Thank you for taking the time to share your beautiful photos and convey your pleasant experience while staying with us. We hope to serve you again in the near future. May Paku Mas Hotel become "Your Home in Jogja". Thank you. Paku Mas Family
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C***y
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Very comfortable. Feels like going home to grandma's house🙂
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Accommodation's Reply
13 Jul 2025
Dear C*y. Warm greetings from Paku Mas Hotel. Thank you for your trust in us during your visit to Yogyakarta. We are very pleased with your stay experience and we greatly appreciate your review as it motivates us to always improve in providing higher quality service. Once again, we thank you and we sincerely hope that Paku Mas can become "Your Home in Jogja". Best regards. Pakumas Family
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Sandra S.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.4
/10
Reviewed 5 week(s) ago
The only downside is that you are not allowed to feed your child in the playground😭even though your child saw the playground first, after that he didn't want to go into the dining room, next time I hope I can also feed my child in the playground as long as it's on the edge of the seat, the room is very comfortable and the cleaning staff are quick to replace new towels and refill drinking water 🫰💕🥰 next time I can stay there again🙏😍
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Accommodation's Reply
13 Jul 2025
Dear Sandra S. Warm greetings from Paku Mas Hotel. Thank you for your trust in us during your visit to Yogyakarta. We are very pleased with your stay experience and we greatly appreciate your review and suggestions regarding Paku Mas Hotel. We will share these suggestions with the relevant parties. Once again, we thank you and we sincerely hope that Paku Mas can become "Your Home in Jogja." Best regards. Pakumas Family
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m***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Hotel in the middle of the city but the atmosphere is beautiful, cool, recommended accommodation... Want to stay here again if I go to Yogya...
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Accommodation's Reply
13 Jul 2025
Dear m*a. Warm greetings from Paku Mas Hotel. Thank you for your trust in us during your visit to Yogyakarta. We are very pleased with your stay experience and we greatly appreciate your review as it motivates us to always improve in providing higher quality service. Once again, we thank you and we sincerely hope that Paku Mas can become "Your Home in Jogja". Best regards. Pakumas Family
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Yessy K.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
friendly and very helpful staff. clean and spacious room. although the AC is not cold enough but the atmosphere is cool. the swimming pool is also nice and clean. the fried rice at the hotel restaurant is quite delicious with big portions. lots of delicious food around the hotel. basically makes you feel at home.
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Accommodation's Reply
13 Jul 2025
Dear Yessy, Warm greetings from Paku Mas Hotel! Thank you for taking the time to share your beautiful photos and convey your pleasant experience while staying with us. We hope to serve you again in the near future. May Paku Mas Hotel become your "Home in Jogja". Thank you. Paku Mas Family
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E***a
icon-Staycation
Staycation
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10.0
/10
Reviewed 6 week(s) ago
Friendly service, responsive and fast to complaints, comfortable atmosphere.
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Accommodation's Reply
13 Jul 2025
Dear E*a. Warm greetings from Paku Mas Hotel. Thank you for your trust in us during your visit to Yogyakarta. We are very pleased with your stay experience and we greatly appreciate your feedback as it motivates us to continuously improve in providing higher quality service. Once again, we thank you and we sincerely hope that Paku Mas can become "Your Home in Jogja." Best regards. Pakumas Family
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w***h
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 6 week(s) ago
Great hotel, close to Royal Ambarukmo just across the street... The hotel room is clean, the bathroom is clean, the AC is cold (this is the most important for me) hehe.., the food is amazingly delicious and doesn't cost much... Next time I want to go back, maybe stay 2-3 nights, yesterday we were there too short because we were only chasing the Jogmar event..
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Accommodation's Reply
13 Jul 2025
Dear w*h. Warm greetings from Paku Mas Hotel. Thank you for your trust in us during your visit to Yogyakarta. We are very pleased with your stay experience and we greatly appreciate your review as it motivates us to always improve in providing higher quality service. Once again, we thank you and we sincerely hope that Paku Mas can become "Your Home in Jogja". Best regards. Pakumas Family
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Number of reviews per page
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40