We chose this hotel because we couldn't find any other nearby. It was sad to see what used to be a bustling hotel become so deserted. We seemed to be the only ones staying there, and we didn't see anyone other than the receptionist.

The TV has no connection, either local or cable. The phone doesn't work either.

Friendly hotel staff, clean and comfortable hotel

Thank you for the service and cleanliness, please improve it further.

It doesn't match the photos. Don't be fooled by the room photos. The real thing is scary, with dirty walls. There's a dead, dried-out lizard behind the bathroom door. The pillowcases are dirty. The corridors are dirty, the elevator is dirty, and it's hard to breathe.

Creepy, terrible. Are you really selling a room that literally untouched by cleaners or even humans????? Definitely a big no for this property, guys. I checked out the moment I stepped my feet into the room. I barely stayed for 20 minutes 😅

The worst experience booking via app. The photos in the app and in person were completely different. The room, sheets, and curtains had red stains. It looked like the hotel wasn't well-maintained. It was a horrible experience. I arrived shortly after checking in and then checked out because I was so uncomfortable. The horror was palpable. I wouldn't recommend it. The staff and security were friendly, but please tidy up the hotel a bit more. I think people who come there will think the same as me. Thank you.

Quiet, good for resting, staff are also friendly

Friendly hotel staff, close to city center...

Highly recommended to stay here

The staff is friendly, but unfortunately the room amenities are still incomplete and I think the room is still not very clean and the building is not well maintained.

Unlike the photos, the photos were clean, but the sheets were stained, requiring two changes. The cleanliness was spotty. The staff were nice and patient. It's not even worthy of being called a hotel.

The rooms and facilities are poorly maintained

The toilet is dirty, the floor is also lacking in tissue and the toilet is not painted well.

Not a recommended hotel, lots of stains like drool, no hot water. The building is poorly maintained, there are only 2 bottles of mineral water.

It turned out to be an older hotel. There was no hot water, no toilet paper, and the bathroom lights were dim. The mattress and pillows were still quite comfortable. The reception staff were all friendly.

Okay, the room is nice and clean, but sometimes it's noisy, there are people running around.

There's a lot of rubbish behind the TV, the sheets aren't clean

All facilities are okay and comfortable

The location is quite far from the airport, not meeting Traveloka's "near airport" filter. Customer service was unable to resolve issues with damaged room amenities (e.g., a leaking refrigerator) or provide solutions. Some parts of the room were also poorly maintained (dirty sheets, stained and torn floor carpet, and dusty tables and cabinets). The 3-star hotel standards for this location need to be reviewed.