1. The hotel staff seemed to shoo us away at check-out. The app listed checkout time as 1:00 PM, but we were asked when we were checking out at 10:00 AM, and then we were told to check out immediately at 11:00 AM. They were generally friendly upon check-in. Once we checked in, the true character of all the staff was revealed.
2. Regarding room amenities, the TV couldn't be plugged in because it was used for the refrigerator. Even if it could, there were no channels (cable TV was not available).
3. The bathroom lacked soap, toothbrushes, and toothpaste, the shower stall leaked, the bathroom door wouldn't close, and there was no trash can.
3. Room 9.
A very bad experience... luckily I only stayed one night.
Suggestion: Hopefully, this will serve as a reflection for the staff and owner... to improve their service and systems. Hopefully, the service and facilities will improve in the future.