8.5
Very Good
From 2,158 reviews
Provided by travelers on
Cleanliness

8.7

Room Comfort

8.5

Meal

7.7

Location

8.6

Service and Facilites

8.4

People often mention about The Luxe
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Bathroom (20)
Accessibility (15)
Ambiance (15)
Bedroom (15)
Distance to City Center (13)
Surroundings (13)
Wifi (11)
Hotel Area (10)
Check-in/out Time (8)
Room Space (8)
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Traveler Reviews The Luxe

Number of reviews per page
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40
Customer reviews
R***a
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 4 week(s) ago
The hotel is in a fairly strategic location, with plenty of food vendors nearby. The hotel is quite clean, although there are still some dirty corners and cobwebs. Perhaps in the future, more attention should be paid to the cleanliness of each room.
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A***a
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.2
/10
Reviewed 4 week(s) ago
Initially, I checked in by mistake because I just found out that there are 2 The Luxe... but in the information there is no The Luxe 1/2... the receptionist was not friendly at all, luckily the room was clean and nice.
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J***o
icon-origin-TRAVELOKA
5.0
/10
Reviewed 6 week(s) ago
I'd just moved in and checked out because I couldn't stand the situation. When I asked about maintenance, I was told "I don't know." I ended up moving because it was so damp and I was afraid of black mold.
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1 people find it helpful
R***e
icon-origin-TRAVELOKA
10.0
/10
Reviewed 16 week(s) ago
The room was very nice, especially the bathroom.
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1 people find it helpful
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Fitriani N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 16 week(s) ago
The staff is friendly. This accommodation is suitable for those just in transit. The rooms aren't soundproof, so sounds from the neighboring rooms are very audible.
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Gunawan
icon-origin-TRAVELOKA
9.7
/10
Reviewed 22 week(s) ago
The room is comfortable and the staff are friendly.
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2 people find it helpful
A***r
icon-origin-TRAVELOKA
8.4
/10
Reviewed 26 week(s) ago
At night, the water isn't warm, and there are no glasses or hot water dispensers available.
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6 people find it helpful
Muhammad N. H.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 35 week(s) ago
Strategically located in the city center, it offers easy access to restaurants and tourist attractions.
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3 people find it helpful
I***s
icon-Business
Business
icon-origin-TRAVELOKA
9.1
/10
Reviewed 36 week(s) ago
Centrally located, easy access to everything. Clean rooms, perfect for business.
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4 people find it helpful
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Deden J. S.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 42 week(s) ago
Recommended for those who go to Balikpapan. Not far from the airport, places to eat.
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6 people find it helpful
I***h
icon-origin-TRAVELOKA
9.4
/10
Reviewed 43 week(s) ago
It's really nice, it feels like a boarding house, an elite boarding house 👍❤️ I'll stay again tomorrow, okay?
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4 people find it helpful
h***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 45 week(s) ago
Comfortable, hot water works well, I like staying here
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2 people find it helpful
p***i
icon-Transit
Transit
icon-origin-TRAVELOKA
8.5
/10
Reviewed 45 week(s) ago
It's fine if it's just for transit
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3 people find it helpful
Gunawan
icon-origin-TRAVELOKA
10.0
/10
Reviewed 46 week(s) ago
The place is nice and comfortable and the restaurant also has delicious food.
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2 people find it helpful
Gunawan
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 46 week(s) ago
The hotel staff is friendly and the atmosphere is comfortable
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3 people find it helpful
A***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 49 week(s) ago
the room is really good.. looking for food, there are lots of sellers outside in the hotel there are also food sellers
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4 people find it helpful
E***k
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.4
/10
Reviewed 50 week(s) ago
The bathroom is small, there is no spray tap. The water is also weak.
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4 people find it helpful
D***a
icon-origin-TRAVELOKA
5.0
/10
Reviewed 50 week(s) ago
The hotel is dirty. There are cockroaches in the room. And the walls of the room are peeling.
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4 people find it helpful
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Dewi P.
icon-Business
Business
icon-origin-TRAVELOKA
9.7
/10
Reviewed 52 week(s) ago
Strategic location on the main road, clean room. If you enter a deposit of 100k, sign a statement that if you smoke in a non-smoking room, a fine of 500.
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4 people find it helpful
r***h
icon-Business
Business
icon-origin-TRAVELOKA
5.6
/10
Reviewed 53 week(s) ago
it is worst hotel that my room had crocoach. the staff assist to kill it but no trash it! we won't back anymore
9 people find it helpful
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