Overall Ratings & Reviews Grand Kartika Hotel Pontianak

Haunted hotel, there is a kuntilanak walking around at 12 midnight, be careful when entering this hotel

Very dirty, dirty sheets, broken window, no key, had to call the staff. The room smelled bad. Not recommended. Better to find another, better hotel. The staff were friendly.

The battery on the door to the room is always problematic. I've complained since the first day and it hasn't been responded to. The service is very bad. I regret staying here.

The hotel is under renovation but they are still forcing room service,,, the AC is not cold, the room door is hard to open, the bathroom is not satisfactory,, the TV doesn't work,, the room is not very clean,, the point is, think twice before you come to this hotel

The broken teapot in the room needs to be checked again, okay?

All good from the service

The service is good, please improve the cleanliness

Cheap, but still pay attention to cleanliness. The sheets look like they haven't been changed.

At first I was hesitant to stay here, because of some people's reviews, but after staying there, the hotel was clean, often cleaned by the cleaning staff, the staff were friendly, I stayed 2 nights at this hotel

The most Disgust*ng Hotel i’ve been to. The room smell really bad, so dark, and gorror ambience. I checkout immidiately after check in

the service is slow, the mattress is hard

One of the hotels I often visit when I'm in Pontianak. The atmosphere is really nice... it's just a shame that some of the room lights are out.

Every room should be properly repaired. - The sheets are incredibly dirty. - Itchy bed, possibly bed bugs, etc. - The bathroom is in poor condition, with almost broken doors, etc. Very disappointed, really.

water doesn't flow, room smells musty, dirty sheets haven't been washed

Safe, comfortable environment, close to shopping centers

Not comfortable with the cleanliness and service

The hotel staff is not very friendly. Check-in and check-out times are too rigid. They have to be on time. They cannot be more or less than 1 minute. The room is wrong according to the reservation and the card cannot be accessed. There are many shortcomings in this hotel.

This hotel, with its old building, looks scary and its cleanliness is poor. Please make sure the toilets in the rooms don't smell bad, as it makes you nauseous when you want to take a shower...

It's pretty good, but the cleanliness of the bedroom needs to be reviewed.

When I first arrived, the atmosphere was unwelcoming, starting with the incredibly slow check-in. Dirty water Broken faucet Dirty sheets and rickshaw marks Dirty and damp walls and floors The room smelled musty The bathroom had no hot water The receptionist was slow It ended in a heated argument with the staff. The worst hotel I've ever been to Very, very, very not recommended. Even if it were free, I wouldn't stay here.