C***N
Staycation
10.0
/10
Reviewed 3 day(s) ago
Highly recommended for family vacations.
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Orchardz Hotel Gajahmada Pontianak
Explore Orchardz Hotel Gajahmada Pontianak
Overall Ratings & Reviews Orchardz Hotel Gajahmada Pontianak
Traveloka (10,851)
Other sources (2)
8.4
Very Good
From 10,851 reviews
Provided by travelers on
Cleanliness
8.4
Room Comfort
8.4
Meal
8.2
Location
8.7
Service and Facilites
8.3
People often mention about Orchardz Hotel Gajahmada Pontianak
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Distance to City Center (101)
Bedroom (93)
Staff Friendliness (89)
Room Space (83)
Surroundings (79)
Accessibility (76)
Ambiance (76)
Bathroom (72)
Hotel Area (62)
Variety (54)
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Traveler Reviews Orchardz Hotel Gajahmada Pontianak
Number of reviews per page
20
40
Customer reviews
Toni P. S.
8.5
/10
Reviewed 1 week(s) ago
Suggestion: The television in the room should be replaced to make watching the World Cup more comfortable. Thank you.
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Edward T. W.
8.5
/10
Reviewed 1 week(s) ago
First time stayed at this hotel. Clean room, cool aircon, hot water in the bathroom. Variety of breakfast menu.
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M***D
10.0
/10
Reviewed 1 week(s) ago
Nice3 place..
Very3 good..
Good service..
Nice3 and clean room..
Hotel good area and strategic..
Next time must repaet stay here..
👍👍👍👍
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J***o
8.5
/10
Reviewed 2 week(s) ago
The service is okay, friendly and comfortable.
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e***y
10.0
/10
Reviewed 3 week(s) ago
Always stay at Orchardz Hotel every time I go to Pontianak.
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V
Vian
10.0
/10
Reviewed 3 week(s) ago
The hotel with the best and easiest service...
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S***s
Business
10.0
/10
Reviewed 3 week(s) ago
It's fun and I like it here because it's close to the city.
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S***s
Business
10.0
/10
Reviewed 3 week(s) ago
Satisfied staying here, the food is delicious.
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Accommodation's Reply
15 Jun 2026
Dear Valued Guests, We would like to express our sincere gratitude for your choice of Orchardz Gajah Mada Pontianak Hotel for your stay. We are proud of your selection in Pontianak. We apologize for any inconvenience you may have experienced during your stay. We are continuously working to improve and address any issues to ensure we can continue to provide the best possible experience for all our guests. We look forward to welcoming you and your family back again in the future. Thank you. Sincerely, The Orchardz Management
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Verified Traveler
10.0
/10
Reviewed 3 week(s) ago
Good food and lots of it... Lively environment.
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Accommodation's Reply
15 Jun 2026
Dear valued guests, Thank you for choosing Orchardz Gajah Mada Pontianak as your accommodation. We are proud of your choice in Pontianak. We apologize for any inconvenience you may have experienced during your stay. We are continuously working to improve and resolve any issues to ensure we can continue to provide the best possible experience for all our guests. We look forward to welcoming you and your family back again in the future. Thank you. Sincerely, The Orchardz Management
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G***y
Leisure
7.7
/10
Reviewed 4 week(s) ago
Cons:
- The receptionist was rude at check-in, especially the male one. He was even more so during the hot weather.
- The security guard didn't help me carry my luggage to my room.
Plus:
- The other male staff member was very friendly when I didn't have my room key from the lobby. He sincerely helped me with the key and always had a smile on his face.
- The other staff at breakfast were also friendly.
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Accommodation's Reply
15 Jun 2026
Dear Valued Guests, We would like to express our sincere gratitude for your choice of Orchardz Gajah Mada Pontianak Hotel for your stay. We are proud of your selection in Pontianak. We apologize for any inconvenience you may have experienced during your stay. We are continuously working to improve and address any issues to ensure we can continue to provide the best possible experience for all our guests. We look forward to welcoming you and your family back again in the future. Thank you. Sincerely, The Orchardz Management
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Verified Traveler
10.0
/10
Reviewed 5 week(s) ago
Overall OK with a fairly competitive price
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Accommodation's Reply
15 Jun 2026
Dear valued guests, Thank you for choosing Orchardz Gajah Mada Pontianak as your accommodation. We are proud of your choice in Pontianak. We apologize for any inconvenience you may have experienced during your stay. We are continuously working to improve and resolve any issues to ensure we can continue to provide the best possible experience for all our guests. We look forward to welcoming you and your family back again in the future. Thank you. Sincerely, The Orchardz Management
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Y***a
8.5
/10
Reviewed 5 week(s) ago
The hotel is clean, the staff is friendly, and the rooms are spacious.
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Accommodation's Reply
15 Jun 2026
Dear Valued Guests, We would like to express our sincere gratitude for your choice of Orchardz Gajah Mada Pontianak Hotel for your stay. We are proud of your selection in Pontianak. We apologize for any inconvenience you may have experienced during your stay. We are continuously working to improve and address any issues to ensure we can continue to provide the best possible experience for all our guests. We look forward to welcoming you and your family back again in the future. Thank you. Sincerely, The Orchardz Management
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FB
Fritz B.
8.4
/10
Reviewed 6 week(s) ago
Stayed in room 640, a bit musty and humid.
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Accommodation's Reply
19 May 2026
Dear Valued Guest, We would like to thank Mr. Fritz for choosing Orchardz Gajah Mada Pontianak for your stay. We are proud of your decision to stay with us in Pontianak. We apologize for any inconvenience you may have experienced during your stay. We are continuously working to improve and resolve any issues to ensure we can continue to provide the best possible experience for our guests. We look forward to welcoming you and your family back again in the future. Thank you. Sincerely, The Orchardz Management
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M***l
Business
8.5
/10
Reviewed 6 week(s) ago
Staff ok, good service, spacious room.. Thank you
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Accommodation's Reply
19 May 2026
Dear Valued Guests, We would like to express our deepest gratitude for your choice of Orchardz Gajah Mada Pontianak Hotel for your stay, and we are honored that you selected us as your accommodation in Pontianak. We apologize for any inconvenience you may have experienced during your stay. We will continue to improve and address any issues to ensure we can provide the best possible experience for all our guests in the future. We sincerely hope to welcome you and your family back again in the future. Thank you. Sincerely, The Orchardz Gajah Mada Hotel Management
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R***s
7.1
/10
Reviewed 7 week(s) ago
The hotel was quite nice, the only annoying thing was that the hot shower didn't work.
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Accommodation's Reply
19 May 2026
Dear Valued Guest, We would like to express our deepest gratitude for your trust in choosing Orchardz Gajah Mada Pontianak Hotel for your stay, and we are honored that you selected us for your time in Pontianak. We apologize for any inconvenience you may have experienced during your stay, and we will continue to improve and address any issues to provide the best possible experience for our guests in the future. We sincerely hope to welcome you and your family back again in the future. Thank you. Sincerely, The Orchardz Management Team
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TN
Teo N. H.
Business
8.5
/10
Reviewed 8 week(s) ago
Surprised at the breakfast spread. In fact, I was recommended to this hotel chiefly due to its nice breakfast ambience, wide & roomy sitting plus very attentive & courteous crew. Had lunch & dinner. We were the only guests for meals. Recommend their soup buntut.
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Accommodation's Reply
19 May 2026
Dear Valued Guests, We would like to express our sincere gratitude for your choice to stay at Orchardz Gajah Mada Pontianak. We are proud of your choice during your stay in Pontianak. We apologize for any inconvenience you may have experienced during your stay. We are continuously working to improve and resolve any issues to ensure that we can continue to provide the best possible experience for all our guests. We look forward to welcoming you and your family back again in the future. Thank you. Sincerely, The Orchardz Management
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MS
Mulyani S.
Business
10.0
/10
Reviewed 8 week(s) ago
Friendly staff, spacious rooms, really good.
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Accommodation's Reply
19 May 2026
Dear Guests, Thank you very much for choosing to stay at Da Cha Jin Yamada Hotel in Pontianak. We are delighted that you chose our hotel for your stay in Pontianak. We sincerely apologize for any inconvenience you experienced during your stay. We will continue to strive to improve our services so that we can provide our guests with the best possible experience. We look forward to welcoming you back again. Thank you very much. Da Cha Jin Hotel Management Team
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MS
Mulyani S.
Business
10.0
/10
Reviewed 8 week(s) ago
The hotel is clean, the rooms are clean too, and special requests are always made.
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Accommodation's Reply
19 May 2026
Dear Valued Guest, Thank you for choosing Orchardz Gajah Mada Pontianak for your stay. We are proud of your decision to stay with us in Pontianak. We apologize for any inconvenience you may have experienced during your stay. We are continuously working to improve and resolve any issues to ensure we can continue to provide the best possible experience for all our guests. We look forward to welcoming you and your family back again in the future. Thank you. Sincerely, The Orchardz Management
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MS
Mulyani S.
Business
10.0
/10
Reviewed 8 week(s) ago
I've stayed here several times when I went to Pontianak, the rooms are clean.
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Accommodation's Reply
19 May 2026
Dear Valued Guest, Thank you for choosing Orchardz Gajah Mada Pontianak for your stay. We are proud of your decision to stay with us in Pontianak. We apologize for any inconvenience you may have experienced during your stay. We are continuously working to improve and resolve any issues to ensure we can continue to provide the best possible experience for all our guests. We look forward to welcoming you and your family back again in the future. Thank you. Sincerely, The Orchardz Management
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Number of reviews per page
20
40
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