Purwana H.

Business

8.5

/10

Reviewed 16 hour(s) ago

The hotel staff is very friendly, the rooms are neat and clean, and the service is excellent. We've been staying at this hotel for years.

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1 people find it helpful

Accommodation's Reply

04 Jun 2026

Thank you for taking the time to write such a wonderful review. We are delighted to hear that you enjoyed your stay with us. Customer satisfaction is our top priority, and your positive feedback motivates our entire team to continue striving to provide the best possible service. We hope to welcome you back again.

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ricky f.

10.0

/10

Reviewed 6 day(s) ago

Good, but quite expensive for that type of room.

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Accommodation's Reply

03 Jun 2026

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W***n

Leisure

8.5

/10

Reviewed 2 week(s) ago

The hotel staff was friendly and very helpful upon check-in and even helped move our luggage to our new room. The pool is very kid-friendly, and the food is delicious. It's top notch 👍

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Accommodation's Reply

03 Jun 2026

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A***a

Staycation

8.5

/10

Reviewed 2 week(s) ago

Very comfortable and affordable hotel near Mataram city.

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Accommodation's Reply

03 Jun 2026

Dear Valued Guest, Thank you for taking the time to share your wonderful review. We are delighted to hear that you had an enjoyable stay with us. Your kind words are truly appreciated and serve as great motivation for our team to continue delivering exceptional service. We look forward to welcoming you back for another memorable stay in the near future.

I KADEK S.

8.5

/10

Reviewed 3 week(s) ago

It was a really pleasant stay. The staff were friendly, and the room was clean. Just the AC needs to be checked because it was not really cold enough. The rest were all good, from check-in till check-out.

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Accommodation's Reply

03 Jun 2026

Dear Valued Guest, Thank you for taking the time to share your wonderful review. We sincerely apologize for any inconvinience you experienced during your stay. Your kind words are truly appreciated and serve as great motivation for our team to continue delivering exceptional service. We look forward to welcoming you back for another memorable stay in the near future.

R***a

Leisure

8.2

/10

Reviewed 7 week(s) ago

Friendly hotel staff, clean hotel, delicious food, lots of variety, clean pool water

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Accommodation's Reply

03 Jun 2026

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K***i

10.0

/10

Reviewed 7 week(s) ago

The hotel staff is very friendly, the hotel cleanliness is very good.

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Accommodation's Reply

03 Jun 2026

Thank you for taking the time to write such a wonderful review. We are delighted to hear that you enjoyed your stay at our hotel. Customer satisfaction is our top priority, and your positive feedback motivates our entire team to continue striving to provide the best possible service. We hope to welcome you back again.

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Verified Traveler

10.0

/10

Reviewed 9 week(s) ago

Access is easy because it is on the main road and the place is comfortable.

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2 people find it helpful

Accommodation's Reply

03 Jun 2026

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Khalisa A.

Staycation

9.4

/10

Reviewed 10 week(s) ago

Good, affordable price, ok facilities.

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1 people find it helpful

Accommodation's Reply

04 Jun 2026

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alek n.

9.4

/10

Reviewed 10 week(s) ago

Just like the reviews of friends who use other applications, I was a little disappointed because the order was not as expected... 🥹 The reason was that the hotel was fully occupied... 🫣🫣🫣 I paid quite a lot,😂 well, in the end we were grateful for what we had 🙏🥰💪

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4 people find it helpful

I KADEK S.

8.5

/10

Reviewed 12 week(s) ago

Staff were nice and friendly. The room was nice and clean. Really enjoyed.

1 people find it helpful

h***i

9.1

/10

Reviewed 16 week(s) ago

Yes, steady fast in ordering.

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R***i

10.0

/10

Reviewed 16 week(s) ago

Great for staying with family, highly recommended

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Didik B.

Leisure

6.9

/10

Reviewed 16 week(s) ago

For app customers, room orders sometimes do not meet expectations.

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Dessy V.

Transit

10.0

/10

Reviewed 19 week(s) ago

It's not a top-rated hotel, but oh my God, it's clean and the breakfast is like a four-star hotel, even though it's an older hotel. Keep improving.

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1 people find it helpful

Accommodation's Reply

04 Jun 2026

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Verified Traveler

10.0

/10

Reviewed 19 week(s) ago

The staff is friendly and very helpful.

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1 people find it helpful

Jemmy A.

Transit

9.1

/10

Reviewed 21 week(s) ago

Room is large even for 2-3 persons. Bed is clean and hot water available anytime. Breakfast taste good but maybe add some variety like fried rice or noodle. Minus : there are some insect, dunno mosquito or like that fly around. Maybe spray some insectiside before guess check in. Staff very friendly.

1 people find it helpful

I***a

6.1

/10

Reviewed 22 week(s) ago

The manager's service was so bad that I wanted to cry afterward, just because I chose the wrong room type, even though I had already stayed here for 5 nights. It was truly difficult and very unpleasant to stay overnight. In the end, we canceled our stay from the 1st to the 2nd and moved to another hotel.

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Lindawati b. G.

9.1

/10

Reviewed 22 week(s) ago

The hotel staff is friendly, but check-in is not allowed before 2:00 PM. The rooms are clean, and the breakfast has a lot of variety.

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W***y

10.0

/10

Reviewed 22 week(s) ago

My favorite place to stay

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Hotel Puri Indah & Convention

Overall Ratings & Reviews Hotel Puri Indah & Convention

8.7

8.6

8.5

8.7

8.6

Traveler Reviews Hotel Puri Indah & Convention