8.8
Very Good
From 217 reviews
Provided by travelers on
Cleanliness

8.9

Room Comfort

8.8

Meal

8.4

Location

9.3

Service and Facilites

9.0

People often mention about Hotel Accram
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Accessibility (11)
Staff Friendliness (11)
Hotel Area (11)
Room Space (10)
Ambiance (9)
Distance to City Center (8)
Bedroom (8)
Family Friendly (7)
Bathroom (7)
In-room Dining (6)
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Traveler Reviews Hotel Accram

Number of reviews per page
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40
Customer reviews
R***o
icon-Staycation
Staycation
icon-origin-TRAVELOKA
8.7
/10
Reviewed 2 week(s) ago
Friendly staff, comfortable rooms, only the swimming pool area seems neglected, the water is dirty so it is uncomfortable for swimming, maybe it could be given more attention, overall it is comfortable for that price.
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B***y
icon-origin-TRAVELOKA
6.5
/10
Reviewed 2 week(s) ago
Lack of information to guests, poor service, breakfast was so late that we had to come over to get it delivered.
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Irhamna
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
The hotel is really good, it's really good even though it's priced at 160k on the app, but the facilities are really really really good 👍🏻🩷 Best
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M***a
icon-origin-TRAVELOKA
9.2
/10
Reviewed 6 week(s) ago
The hotel is on the roadside, so it's easy to access, and it's also located at a lower level, not quite at the top. Upon check-in, we weren't told whether Wi-Fi was available, and breakfast, delivered to our room, wasn't a buffet. Otherwise, it was comfortable, but the hotel staff didn't really tell us what amenities we could use, like where the swimming pool was located, etc.
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Sopyan
icon-origin-TRAVELOKA
8.5
/10
Reviewed 7 week(s) ago
The hotel staff were friendly and helpful during check-in. The rooms were also clean.
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Ade S.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 7 week(s) ago
The staff is friendly. The front office is very nice.
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J***a
icon-origin-TRAVELOKA
10.0
/10
Reviewed 15 week(s) ago
Recommended, come here again, the kids are happy too
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S***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 17 week(s) ago
Friendly staff, close to tourist attractions and places to eat around the hotel and in front of the hotel there is an Indomaret and pharmacy.
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R***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
6.8
/10
Reviewed 17 week(s) ago
Good service, friendly staff. Breakfast was delivered to the room. The room was very lacking. I booked a superior room, but when I arrived, it was like a standard room (very small) and had cigarette butts, even though I had chosen a non-smoking room. When I arrived, I turned on the AC and it didn't cool down for half an hour. I ended up complaining to the room service staff. The location is quite strategic, next to a cheap souvenir shop.
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P***i
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 22 week(s) ago
Nice hotel, swimming pool and playground facilities, close to Indomaret and no traffic jams
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1 people find it helpful
Accommodation's Reply
06 Jan 2026
Thank you for choosing Hotel Accram! 🤗 We're delighted that you enjoyed our service. Thank you for sharing your positive experience with us, and we hope to welcome you back again soon! 🥰 Stay updated on our latest news by following us on social media @hotel.Accram 😍
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Hary M. W.
icon-Staycation
Staycation
icon-origin-TRAVELOKA
10.0
/10
Reviewed 24 week(s) ago
It was an amazing stay here, nothing was a failure, the swimming pool was clean, the playground was nice, the room was clean, the bathroom was nice, the water heater was working, the motorbike parking was safe, the staff was friendly, the wifi was working, it was great. The only downside is if you want to buy food outside the hotel, the distance is quite far, there is an Indomaret across from the hotel, but crossing the street is scary
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1 people find it helpful
Accommodation's Reply
06 Jan 2026
Thank you for choosing Hotel Accram! 🤗 We're delighted that you enjoyed our service. Thank you for sharing your positive experience with us, and we hope to welcome you back again soon! 🥰 Stay updated on our latest news by following us on social media @hotel.Accram 😍
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Heni A.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 26 week(s) ago
Comfortable and clean, strategic location
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Accommodation's Reply
06 Jan 2026
Thank you for choosing Hotel Accram! 🤗 We're delighted that you enjoyed our service. Thank you for sharing your positive experience with us, and we hope to welcome you back again soon! 🥰 Stay updated on our latest news by following us on social media @hotel.Accram 😍
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I***a
icon-origin-TRAVELOKA
8.8
/10
Reviewed 29 week(s) ago
I got the price of the weekend 140rb-an 🤩🤩🤩🤩 owhh worth !!! Clean, near the road, food in the resto / canteen is cheap 👌
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1 people find it helpful
Accommodation's Reply
01 Nov 2025
Thank you for adding Acram Hotel to your travel itinerary! 🤗 We are honored that you were satisfied with our service. Thank you for sharing your valuable experience. We look forward to welcoming you again! 🥰 Follow us on social media (@hotel.Acram) to stay updated on our exciting content.
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P***i
icon-origin-TRAVELOKA
10.0
/10
Reviewed 31 week(s) ago
The hotel is nice, close to the main road, the staff is friendly, thank you.
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1 people find it helpful
Accommodation's Reply
15 Oct 2025
Thank you so much for choosing to stay with us and leaving such a wonderful review 🥰🙏🏻 We're so glad to hear that you enjoyed our hotel and our team's service! ✨ Thank you for your trust and we hope to see you again for an even more comfortable experience 💙
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D***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.3
/10
Reviewed 31 week(s) ago
Honestly, the room is very comfortable, the service is very friendly, the downside is that the water in the bathroom is constantly running, when I want to take a shower there is no water at all, and there are cockroaches in the bathroom, please fix it, it's a shame because it's already that comfortable, the only downside is the bathroom🥲🙏🏻🙏🏻
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Accommodation's Reply
15 Oct 2025
Thank you so much for choosing to stay with us and leaving us a review! 🥹🙏🏻 We're so glad the room and service were comfortable! ✨ We'll keep listening to your feedback to make improvements in the future. 💪🏻 We hope you'll come back and stay with us again. We'll provide you with an even better stay experience. 💙
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Septian A.
icon-origin-TRAVELOKA
8.5
/10
Reviewed 100 week(s) ago
Nice place and comfortable for families.
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1 people find it helpful
Abdullah N.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 103 week(s) ago
Exquisite hotel with great accessibility.
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Lutvi L.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 109 week(s) ago
Staf ramah, pelayanan lumayan, kolam bersih, kamar rapi, kamar mandi bersih
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I***i
icon-origin-TRAVELOKA
8.8
/10
Reviewed 109 week(s) ago
Tolong ditingkatkan lagi buat TV-nya harus nyala, AC-nya harus dingin, dispenser-nya harus ada air dinginnya dan kebersihannya harus dijaga, jangan sampai ada kecoa mati di kamar dan di kamar mandi.
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Yasna H.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 125 week(s) ago
Comfortable place, clean and tidy. Come back sometime.
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Number of reviews per page
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