Hotel Zamrud Malioboro

Explore Hotel Zamrud Malioboro
8.0
Very Good
From 1,264 reviews
Provided by travelers on
Cleanliness

7.9

Room Comfort

7.9

Meal

7.8

Location

8.1

Service and Facilites

8.0

People often mention about Hotel Zamrud Malioboro
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Distance to City Center (59)
Staff Friendliness (54)
Bedroom (53)
Accessibility (51)
Room Space (50)
Ambiance (49)
Bathroom (49)
Wifi (43)
Surroundings (39)
Hotel Area (39)
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Traveler Reviews Hotel Zamrud Malioboro

Number of reviews per page
20
40
Customer reviews
E***a
icon-origin-TRAVELOKA
8.5
/10
Reviewed 1 day(s) ago
This is my first time staying at this hotel while in Jogja, and I got a great deal for 3 nights, only 360k Rupiah, and it's really close to the city center and the station. The staff are friendly and the environment is super safe. It was just a bit of a challenge yesterday to get a room on the 3rd floor and there's no elevator, huhu. But the other facilities are really good for a hotel at that price. For those looking for a hotel just to rest and do more outside activities, this is worth it, guys. Book well in advance to get a cheap price 🫶🏻
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E***I
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Leisure
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9.4
/10
Reviewed 3 day(s) ago
Everything was fine. The only problem was that the toilet floor in my room was slippery due to water seepage. I had to report it to the staff to have it cleaned. Overall, it was fine and the price was very affordable.
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Verified Traveler
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7.8
/10
Reviewed 3 day(s) ago
The bathroom is not very clean, the hot water doesn't work properly, the towels, sheets, and blankets smell bad, even giving me a headache because of the smell 😭. Improve the cleanliness!
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Accommodation's Reply
22 Jun 2026
Thank you for the invitation. I hope we can grow together in the future.
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A***i
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Leisure
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8.2
/10
Reviewed 2 week(s) ago
Super value for money and friendly staff. The environment was clean and comfortable. Many eating places nearby too. Good exercise to walk to Malioboro Street from this hotel (about 10 minutes). I love the walking. I will definitely stay here again. Thanks Zamrud Hotel.
1 people find it helpful
Accommodation's Reply
12 Jun 2026
Warm greeting...thank you super guest...hopefully Zamrud Maliboro Tegal panggung 50 will always be your choice when visiting jogja....
A***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.4
/10
Reviewed 3 week(s) ago
Value for money accommodation if you're only staying in the hotel for sleeping and bathing. Most of the time we were travelling during the day and the budget hotel suited our needs. We will definitely stay there again.
1 people find it helpful
Accommodation's Reply
02 Jun 2026
Warm greetings,thank you for making us your choice.we always look forward to your next visit
Verified Traveler
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 5 week(s) ago
Overall, this hotel is great, very clean and well maintained, security is good, the staff are friendly, only the wifi is a bit slow.
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2 people find it helpful
Accommodation's Reply
20 May 2026
Warm greetings and thank you for staying with us. We hope you will always choose us when visiting Yogyakarta.
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Ranu A. C.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.8
/10
Reviewed 7 week(s) ago
The hotel staff was very friendly, and it was a perfect place to rest for 3 nights. The only thing lacking was the scent in the bedroom and towels. Hopefully, the fabric freshener will be better in the future. The price is highly recommended. I'd definitely stay here again next time. The hotel area is quiet.
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Accommodation's Reply
14 May 2026
Thank you for your helpful feedback. We hope to see you again.
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G***t
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Staycation
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9.7
/10
Reviewed 8 week(s) ago
Friendly service, water dispenser and wifi provided
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Accommodation's Reply
28 Apr 2026
Thank you for staying with us. We hope to welcome you again next time.
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denok t. i. s.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 10 week(s) ago
It's quite close to everything. Near Lempuyangan Station and Malioboro.
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1 people find it helpful
Accommodation's Reply
16 Apr 2026
A warm welcome! Thank you for staying with us. We sincerely hope to welcome you again.
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arvian C.
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Leisure
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8.3
/10
Reviewed 10 week(s) ago
There were no issues with the service, just that the hotel facilities were lacking. The door handle was loose, the bathroom floor was slippery, the TV didn't work, the towels smelled of the sun (they smelled like they'd been drying for 3 days and 3 nights), the sink was a little clogged, and the description said I'd ordered a king bed and got a double bed, but it was okay.
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2 people find it helpful
Accommodation's Reply
18 Apr 2026
Warm greetings from Zamrud Malioboro Tegal Panggung 50. Thank you for choosing us. Please provide feedback to help us improve our products and services in the future.
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N***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.7
/10
Reviewed 11 week(s) ago
I wouldn't recommend the room cleanliness. The upstairs rooms are really creepy. I don't know what to make of the downstairs rooms, they're like old hotels. Sorry, I didn't like it. At Rp300,000, it's quite expensive.
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2 people find it helpful
Accommodation's Reply
14 Apr 2026
Thank you for staying at our accommodation. We apologize for any inconvenience you may have experienced and for any service that may not have been ideal. Please be informed again that your stay last night coincided with the Eid al-Fitr festival, and all accommodations may incur additional charges. We hope you understand.
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H***a
icon-Leisure
Leisure
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7.5
/10
Reviewed 13 week(s) ago
The bathroom was not very clean, the toiletries were incomplete, and there was only a little soap.
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Accommodation's Reply
28 Mar 2026
Thank you very much for staying at our hotel. We will do our best to improve any shortcomings you may have encountered. In particular, we sincerely apologize that the bathroom amenities are still at the level of a budget hotel.
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Fanny
icon-origin-TRAVELOKA
7.3
/10
Reviewed 14 week(s) ago
Power outage, no generator, smelly towels, bathroom lock loose, dirty sheets, itchy all over when sleeping, AC not cold.
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1 people find it helpful
Accommodation's Reply
25 Mar 2026
Thank you for choosing us as your accommodation. We have fully addressed your shortcomings and complaints. We strive to always provide the best possible service, which depends on each individual's experience. Thank you for your encouraging positive feedback and valuable feedback for future improvements. Thank you.
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Z***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 14 week(s) ago
The staff is friendly, but the only downside is that there's no elevator, so carrying your suitcase upstairs is a bit of an effort.
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Accommodation's Reply
25 Mar 2026
Thank you for your positive feedback. We will improve our facilities and hope to provide the best possible service in the future. Thank you.
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C***y
icon-Leisure
Leisure
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10.0
/10
Reviewed 17 week(s) ago
Very good, highly recommended
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1 people find it helpful
Accommodation's Reply
25 Mar 2026
Thank you very much. When you visit Yogyakarta, please consider staying at our hotel. We sincerely hope to welcome you back again!
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A***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.4
/10
Reviewed 22 week(s) ago
The sheets and blankets were dirty and smelled of urine. I complained but it was ignored even though I booked 2 suites for 2 nights. The bathroom floor was dirty and had never been cleaned. The AC and hot water were okay, but the rest was very lacking.
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3 people find it helpful
Accommodation's Reply
22 Jan 2026
Thank you for your helpful feedback. However, we apologize that the child wet the bed. We understand there is no charge for the room cleaning and we confirmed that the room would be cleaned in the morning, but the guest declined. Therefore, we apologize for the delay in providing feedback.
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E***y
icon-origin-TRAVELOKA
9.4
/10
Reviewed 23 week(s) ago
This was my first time staying here. The service was good, the hotel facilities were good, neat, and clean. The location is close to the station. The bed made me sleep soundly, the Wi-Fi was fast, and the AC was cold. I'd love to stay here again. Thank you for the service ☺
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+5
2 people find it helpful
Accommodation's Reply
21 Jan 2026
Thank you for your trust and for using our services. We will strive to improve even further. Thank you for choosing us as your accommodation. We hope to welcome you again next time.
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Zulaeha N. A.
icon-origin-TRAVELOKA
5.8
/10
Reviewed 23 week(s) ago
The bathroom was dirty and smelly, the sheets looked like they hadn't been changed, the room was damp, dim, and scary. The room on the third floor without an elevator was very tiring.
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Accommodation's Reply
22 Jan 2026
Thank you for reviewing your experience. We hope to be able to improve, and we apologize if our building has three floors and the superior rooms are on the third floor.
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S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 24 week(s) ago
the staff / receptionist is friendly..
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Accommodation's Reply
14 Jan 2026
Thank you for choosing our services. We hope you will choose to stay with us again when you visit Yogyakarta.
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Zivana S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 26 week(s) ago
The hotel staff is very friendly, very helpful👌
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1 people find it helpful
Accommodation's Reply
14 Jan 2026
Thank you for giving us the opportunity to serve you. We sincerely hope to welcome you again next time.
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