Hotel Zamrud Malioboro

Explore Hotel Zamrud Malioboro
8.0
Very Good
From 1,237 reviews
Provided by travelers on
Cleanliness

7.9

Room Comfort

7.9

Meal

7.8

Location

8.1

Service and Facilites

8.0

People often mention about Hotel Zamrud Malioboro
All
Distance to City Center (55)
Bedroom (51)
Staff Friendliness (50)
Bathroom (50)
Accessibility (48)
Ambiance (47)
Room Space (47)
Wifi (40)
Hotel Area (38)
Surroundings (36)
Sort by
Most Recent
Format
With Text
Preferences
All Ratings, Current App Language, See all reviews

Traveler Reviews Hotel Zamrud Malioboro

Number of reviews per page
20
40
Customer reviews
G***t
icon-Staycation
Staycation
icon-origin-TRAVELOKA
9.7
/10
Reviewed 19 hour(s) ago
Friendly service, water dispenser and wifi provided
Translated by Google Icon
See original
Find this review helpful?
denok t. i. s.
icon-origin-TRAVELOKA
9.7
/10
Reviewed 2 week(s) ago
It's quite close to everything. Near Lempuyangan Station and Malioboro.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
16 Apr 2026
A warm welcome! Thank you for staying with us. We sincerely hope to welcome you again.
Translated by Google Icon
See original
arvian C.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.3
/10
Reviewed 2 week(s) ago
There were no issues with the service, just that the hotel facilities were lacking. The door handle was loose, the bathroom floor was slippery, the TV didn't work, the towels smelled of the sun (they smelled like they'd been drying for 3 days and 3 nights), the sink was a little clogged, and the description said I'd ordered a king bed and got a double bed, but it was okay.
Read More
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
18 Apr 2026
Warm greetings from Zamrud Malioboro Tegal Panggung 50. Thank you for choosing us. Please provide feedback to help us improve our products and services in the future.
Translated by Google Icon
See original
N***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.7
/10
Reviewed 3 week(s) ago
I wouldn't recommend the room cleanliness. The upstairs rooms are really creepy. I don't know what to make of the downstairs rooms, they're like old hotels. Sorry, I didn't like it. At Rp300,000, it's quite expensive.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
14 Apr 2026
Thank you for staying at our accommodation. We apologize for any inconvenience you may have experienced and for any service that may not have been ideal. Please be informed again that your stay last night coincided with the Eid al-Fitr festival, and all accommodations may incur additional charges. We hope you understand.
Translated by Google Icon
See original
H***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
7.5
/10
Reviewed 5 week(s) ago
The bathroom was not very clean, the toiletries were incomplete, and there was only a little soap.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
28 Mar 2026
Thank you very much for staying at our hotel. We will do our best to improve any shortcomings you may have encountered. In particular, we sincerely apologize that the bathroom amenities are still at the level of a budget hotel.
Translated by Google Icon
See original
Fanny
icon-origin-TRAVELOKA
7.3
/10
Reviewed 5 week(s) ago
Power outage, no generator, smelly towels, bathroom lock loose, dirty sheets, itchy all over when sleeping, AC not cold.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
25 Mar 2026
Thank you for choosing us as your accommodation. We have fully addressed your shortcomings and complaints. We strive to always provide the best possible service, which depends on each individual's experience. Thank you for your encouraging positive feedback and valuable feedback for future improvements. Thank you.
Translated by Google Icon
See original
Z***i
icon-origin-TRAVELOKA
8.5
/10
Reviewed 5 week(s) ago
The staff is friendly, but the only downside is that there's no elevator, so carrying your suitcase upstairs is a bit of an effort.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
25 Mar 2026
Thank you for your positive feedback. We will improve our facilities and hope to provide the best possible service in the future. Thank you.
Translated by Google Icon
See original
C***y
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 9 week(s) ago
Very good, highly recommended
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
25 Mar 2026
Thank you very much. When you visit Yogyakarta, please consider staying at our hotel. We sincerely hope to welcome you back again!
Translated by Google Icon
See original
A***i
icon-Leisure
Leisure
icon-origin-TRAVELOKA
5.4
/10
Reviewed 14 week(s) ago
The sheets and blankets were dirty and smelled of urine. I complained but it was ignored even though I booked 2 suites for 2 nights. The bathroom floor was dirty and had never been cleaned. The AC and hot water were okay, but the rest was very lacking.
Translated by Google Icon
See original
3 people find it helpful
Accommodation's Reply
22 Jan 2026
Thank you for your helpful feedback. However, we apologize that the child wet the bed. We understand there is no charge for the room cleaning and we confirmed that the room would be cleaned in the morning, but the guest declined. Therefore, we apologize for the delay in providing feedback.
Translated by Google Icon
See original
E***y
icon-origin-TRAVELOKA
9.4
/10
Reviewed 14 week(s) ago
This was my first time staying here. The service was good, the hotel facilities were good, neat, and clean. The location is close to the station. The bed made me sleep soundly, the Wi-Fi was fast, and the AC was cold. I'd love to stay here again. Thank you for the service ☺
Translated by Google Icon
See original
+5
2 people find it helpful
Accommodation's Reply
21 Jan 2026
Thank you for your trust and for using our services. We will strive to improve even further. Thank you for choosing us as your accommodation. We hope to welcome you again next time.
Translated by Google Icon
See original
Zulaeha N. A.
icon-origin-TRAVELOKA
5.8
/10
Reviewed 15 week(s) ago
The bathroom was dirty and smelly, the sheets looked like they hadn't been changed, the room was damp, dim, and scary. The room on the third floor without an elevator was very tiring.
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
22 Jan 2026
Thank you for reviewing your experience. We hope to be able to improve, and we apologize if our building has three floors and the superior rooms are on the third floor.
Translated by Google Icon
See original
S***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.7
/10
Reviewed 16 week(s) ago
the staff / receptionist is friendly..
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
14 Jan 2026
Thank you for choosing our services. We hope you will choose to stay with us again when you visit Yogyakarta.
Translated by Google Icon
See original
Zivana S.
icon-origin-TRAVELOKA
10.0
/10
Reviewed 18 week(s) ago
The hotel staff is very friendly, very helpful👌
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
14 Jan 2026
Thank you for giving us the opportunity to serve you. We sincerely hope to welcome you again next time.
Translated by Google Icon
See original
Reni N. A.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
8.2
/10
Reviewed 20 week(s) ago
God willing, I will go back there again.
Translated by Google Icon
See original
2 people find it helpful
Accommodation's Reply
11 Dec 2025
Thank you for staying at our hotel. We hope to be your first choice whenever you visit Yogyakarta. We look forward to your next visit.
Translated by Google Icon
See original
N***a
icon-Leisure
Leisure
icon-origin-TRAVELOKA
9.1
/10
Reviewed 22 week(s) ago
There was some trouble in the room, but the staff was responsive and friendly, so we were quickly moved to another room. Overall, the staff did a great job, and the service was good. The room was worth the price.
Translated by Google Icon
See original
5 people find it helpful
Accommodation's Reply
27 Nov 2025
Hello, thank you for using our service. We apologize for any inconvenience caused. We will always do our best to provide the best service to our customers. We look forward to welcoming you back.
Translated by Google Icon
See original
Mella C.
icon-origin-TRAVELOKA
8.6
/10
Reviewed 22 week(s) ago
Sorry, the towels smell bad, so I didn't bring them. The room is spacious, but there are mosquitoes. I thought it was close to Malioboro, but it's actually far, huhu, so I still have to use Grab. It's a bit less worth it. Sorry
Translated by Google Icon
See original
4 people find it helpful
Accommodation's Reply
27 Nov 2025
Thank you for staying with us. Our location is shown on the map in the app.
Translated by Google Icon
See original
Toko E.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
Pleasant and friendly staff
Translated by Google Icon
See original
4 people find it helpful
Accommodation's Reply
27 Nov 2025
Thank you, we hope you will always choose us as your accommodation when you come back to Yogyakarta.
Translated by Google Icon
See original
Toko E.
icon-Leisure
Leisure
icon-origin-TRAVELOKA
10.0
/10
Reviewed 23 week(s) ago
The rooms are large and comfortable and the staff are friendly.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
27 Nov 2025
Thank you so much for your kind words, support, encouragement and comments. We hope to welcome you back soon.
Translated by Google Icon
See original
m***h
icon-origin-TRAVELOKA
8.5
/10
Reviewed 23 week(s) ago
The accommodation was very pleasant, and access to everywhere was also close.
Translated by Google Icon
See original
1 people find it helpful
Accommodation's Reply
27 Nov 2025
Thank you, we hope you will always choose us when you come back to Yogyakarta.
Translated by Google Icon
See original
Profile Picture
yadi a. a.
icon-Business
Business
icon-origin-TRAVELOKA
8.5
/10
Reviewed 24 week(s) ago
Worth it between price and quality 👌
Translated by Google Icon
See original
Find this review helpful?
Accommodation's Reply
27 Nov 2025
We would like to extend our warmest greetings to you. Thank you for your support and review. See you again on your next visit.
Translated by Google Icon
See original
Number of reviews per page
20
40