In the room, the sink water was not flowing, the toilet water was not flowing, the AC was not working, the TV remote & AC remote were missing, even though we had conveyed this to the receptionist, it was not fixed.

feel uncomfortable with the condition of the hotel

It's good but I didn't get a towel yesterday :(

Very good service, clean rooms.

the hotel staff is very friendly and understanding

The hotel is quite strategic. In the Abepura area, it is quite pleasant. If the restaurant is closed, there are many choices of food stalls and restaurants in the surrounding area that can be reached by walking for 5 minutes.

Very suitable for those who want to staycation or enjoy some alone time, the receptionist is friendly and the girl is beautiful

Very impressive, it's very easy to do activities, because it's close to highway access,

The hotel is comfortable, suitable for stay & vacation

Thank you CitiHub and all the staff are polite

Hotel staff service is very good

Less professional especially the food ordered dishes

Friendly staff, good service and fast response

The hotel staff is friendly and responds quickly to complaints.

We weren't given a mat in the bathroom, the bed cover had a lot of hair, it felt itchy when we slept on it, towels that were probably no longer suitable were given to us.

Recommended. Those who want to search can check in immediately.

Clean comfortable, strategic. And all the employees are friendly.

The room is not clean, the water smells a bit.

Bad, room number 224 is not in order, the service is not ok, the pillows are hard, it makes my neck hurt, the bathroom drain in the room where I stayed yesterday was clogged, only 1 towel.

Maning failed, the hotel failed miserably, in terms of room comfort, poor quality breakfast, 1% for hotel ratings.