The problem was the hot water in the room was problematic, requiring three room changes. The towels had dirty spots. The swimming pool wasn't very clean. The location was okay.

Comfortable and clean, the check-in process is also fast and you don't have to wait long.

The rooms are clean, spacious, and comfortable. They're also safe and have secure parking. The staff is friendly, and the pool is clean.

Subscription hotel for staycation

With a strategic location and quite affordable prices as well as friendly service, my experience staying here was very memorable.

Very good service, friendly people

Masha Allah, you won't regret staying here, the room is nice, clean, the water runs smoothly, there is a refrigerator, water heater, table & chairs, a place to put your suitcase, a table for children or the elderly, a sofa bed, really complete with this price is really worth it... In Shaa Allah if I come back, my family will stay here again. All the staff here are also very friendly & welcoming... Thank you to Pacific Hotel & All the Crew 🙏🏻

Always satisfied staying here, the best in fact… Oh yes, I want to correct the comments about the soap running out, actually there is, but maybe the way to press the tube is not tight enough, for me it is highly recommended, it is cheap and clean, all the employees here are friendly… Thank you everyone 🙏🏻

Strategically located in the heart of Ambon City, close to Alfamart for essentials. The staff is friendly and very helpful. Highly recommended. 👍👍👍

Almost all of the hotel staff were friendly and polite, and they were quick to respond when we needed anything. Overall, this was the best hotel. I'll come back here again if I need anything.

At that price, hotel-like facilities cost around 200 thousand.

Booked a non-smoking room, but was given a smoking room. The hot water wouldn't work, the faucet malfunctioned, and there was no soap.

Accused of staining the bedsheets even though they were there before. It was my fault for not reporting it right away, I should have videotaped it and asked for a change because I checked in late at night so I went straight to bed because I was tired, so I was charged. Then the check-out schedule was 12, but the receptionist had already called me at 10:00 AM to change rooms because the second night I changed room types and the reason was that the room was to be cleaned, couldn't the housekeeping clean up quickly? The check-in time for the next guest was also at 2:00 PM, there was time from 12:00-2:00 PM to clean the room. The hot water wasn't on, there was no soap either.

The hotel staff was friendly, the room was clean, everything was made easy, and they were very helpful. At first, I was a bit negative because it was the cheapest hotel compared to other hotels, and what about the pool facilities? It turned out that I planned to stay for just one night, but I ended up staying for four because the kids really enjoyed it. 💚

The staff is friendly, every time I go to Ambon I always stay here.

A hotel that makes you feel at home, next time here again..

It's very comfortable, but there's never any bathroom soap. I often stay here every time I visit Ambon. The atmosphere is comfortable, but unfortunately, Gojek doesn't deliver to the front of the room.

There is not enough food for the guests staying

The view is worth it. I'd love to stay here again.

The hotel of choice every time I visit Ambon. Top-notch facilities, super comfortable.